ODaniel Mazda
Fort Wayne, IN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday 7:00 AM - 5:30 PM
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Sam was truly a friendly professional who was genuinely interested in our complete understanding of the SUV as well as our complete satisfaction. He worked well with us to enable us to get the price range interested in our complete understanding of the SUV as well as our complete satisfaction. He worked well with us to enable us to get the price range we were wanting in our lease payment. He is a "Class Individual" .In addition other staff members were very cordial, offering refreshments and comfort to us during our purchasing experience. All staff were complimentary of their product, realizing Mazda has made a high quality product for the value. The experience was totally free of pressure. I am very pleased to highly recommend this dealership without reservation to an interested buyer. Sincerely......Dave Myers, Van Wert, OH More
Junior was easy to work with. Not high pressure. Todd was excellent in support. I was able to drive the vehicle by myself which is important to me. Negotiation were simple and straightforward. was excellent in support. I was able to drive the vehicle by myself which is important to me. Negotiation were simple and straightforward. More
We just purchased our second Mazda SUV this year from Matt Tillapaugh. Matt was extremely helpful when we purchased our CX 5 earlier this year and when we were looking to buy another vehicle we chose Ma Matt Tillapaugh. Matt was extremely helpful when we purchased our CX 5 earlier this year and when we were looking to buy another vehicle we chose Mazda again - in large part to Matt and his style of doing business by creating a relationship first and sales second. Matt above and beyond both times by helping us with blue tooth activation and garage door opener. He made a trip to our home both times to assist two non-techy people. We have also been pleased with the ease of filling out paperwork and the service that Mazda provides. I would highly recommend this dealership and Matt Tillapaugh! Bob Hoaglund More
This was my first time purchasing a car from Odaniell. My sales rep was Ryan Keebler and he isn't like ANY sales person I have ever encountered. I felt like I was making a deal with one of my best friends th sales rep was Ryan Keebler and he isn't like ANY sales person I have ever encountered. I felt like I was making a deal with one of my best friends that I knew for a long time. He was funny, friendly, and specifically asked me what I was looking for and hes kept in contact after the purchase to make sure everything was ok. I will gladly purchase another car from him in the future when the time comes for trading. If you're looking for a sales person who is NOT PUSHY, who wlll LISTEN to you, who you can TRUST, you need to come see RYAN KEEBLER. Now for the SERVICE TEAM!!. Their was a few problems we encountered with the car 1 week after we purchased our 2012 Dodge Avenger. I called up Ryan Keebler first and he put me in touch with Tim in service. I told him what was going on and part of the problem was covered by factory warrenty and the other part was not but, they took care of BOTH problems and my car is as good as new. I didn't have to pay anything to get it replaced and they stood by their product they sold. Since the car was due for an oil change shortly after I bought it, Ryan also got it approved to give me a free oil change, and not only that, they shuttled me to and from work while they did it. After the oil change I brought it in the shop to get the repairs done, I asked what I would do for a car if the repairs were over night. They said normally they don't lend out cars but they still loaned me a car free of charge. What a FANTASTIC COMPANY and people that work for them. Thank you guys so much, I will look forward to doing business with you in the future and will be telling all my friends they need to come see you for everything vehicale related. Nathan More
Everyone at the dealership is friendly and very knowledgable about the Mazda product. Our representative, Matt is a great guy. Very helpful. Todd Jacquay worked to find us the best deal available. knowledgable about the Mazda product. Our representative, Matt is a great guy. Very helpful. Todd Jacquay worked to find us the best deal available. George Brothers worked quickly so that we were able to drive off in our new vehicle.Nick in the body shop does a great job updating our van with the extras we wanted. More
Junior kept in contact with me over the past year. He was not pestering me, but rather keeping the line of communication open until the time was right for us to purchase a new vehicle. He understood wha was not pestering me, but rather keeping the line of communication open until the time was right for us to purchase a new vehicle. He understood what I was looking for and had the vehicle ready for a test drive upon arrival. There was some negotiation on the price including some significant rebates from the manufacturer. While I dislike the whole negotiating process, I feel as though Junior was honest in his dealings. After agreeing to purchase, Junior showed me around the dealership and provided an overview of the vehicle controls before heading home. I would consider it a thorough process and would shop with O'Danial and Junior again. More
My wife and I were very pleased with the experience of buying our new Mazda. The staff went above and beyond to make us feel we were making the right purchase for our family vehicle. buying our new Mazda. The staff went above and beyond to make us feel we were making the right purchase for our family vehicle. More
We have purchased several cars from Jr. In every situation he has always gone above and beyond the duties of a sales person. He returned all of my calls and made sure the car was in excellent condit situation he has always gone above and beyond the duties of a sales person. He returned all of my calls and made sure the car was in excellent condition. He was always concerned about making sure we were completely satified. We will be doing business with him in the future. More
Dealing with Matt was a pleasant experience. Very courteous and professional. Would recommend him highly. Wish all my visits to dealerships were this good. Charles Entsminger courteous and professional. Would recommend him highly. Wish all my visits to dealerships were this good. Charles Entsminger More
When I visited I felt well taken care of. They worked with us until we decided on a car and also the payments. Very patient as well. with us until we decided on a car and also the payments. Very patient as well. More