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42 Reviews of ODaniel Ford - Service Center
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February 06, 2015
Buyer Beware Stopped in to get a spare key made for my truck and they got me for $25 labor for changing a fuse to my lighter. They knew i was in the waiting area Stopped in to get a spare key made for my truck and they got me for $25 labor for changing a fuse to my lighter. They knew i was in the waiting area but were too sneaky to come and ask me if I wanted it changed. Didn't catch that I have a real problem. The "check engine" light must be something new to them. Good thing their 99 point inspection (which I didn't ask for) didn't say I needed a new transmission or new engine. AND I BOUGHT THE TRUCK FROM THEM. Keep up the good work O'Daniel. Sincerely.....Andy Hackman More
by andyhackman2117
Employees Worked With
Glen Campbell
January 22, 2015
"I am a very happy customer!" This dealership is absolutely amazing! I have nothing, but kind words to say about each employee that worked with me. I have no hesitations bringing m This dealership is absolutely amazing! I have nothing, but kind words to say about each employee that worked with me. I have no hesitations bringing my vehicle back here every single time. My hour drive will be well worth it! Customer service is hard to find, but at Odaniels it is just what they do! Josh Loomis worked wonderfully with me the entire time even though it was a stressful situation. Thank you O'Daniel for all your extraordinary help! You truly are the best! More
by Ashley
August 22, 2011
Came in for a front end alignment only, about 1 1/2 hours later got a call that we needed ball joints and was quoted $800 for everything. Ball joints have no indication that they are bad, it appeard that tir later got a call that we needed ball joints and was quoted $800 for everything. Ball joints have no indication that they are bad, it appeard that tires were not even removed. We believe that the wear on one tire was the reason he assumed that ball joints need replaced. Service dept. did not do the alignment as requested and we were charged $45 just for the analysis. Good thing we had a coupon for $30 off. We took the vehicle home, removed tires,looked at ball joints and bearings and all seemed to be just fine. We also asked for additional quotes for future work but they did not provide quotes. More
by kcarter001
Employees Worked With
Jeremy Fletcher
April 18, 2011
the service people are very friendly in helping us with getting our veicles in to service them. they offered a shuttle service which is very nice and helpful. Drives are always very polite and nice to tal getting our veicles in to service them. they offered a shuttle service which is very nice and helpful. Drives are always very polite and nice to talk to. Sales people in commerical department are vey helpfull also. More
by Joe Schwieterman
April 15, 2011
The service department is always looking out for the customers best interest. That is comforting because I know the work that is being done is quality work. I have always been consulted with what the d customers best interest. That is comforting because I know the work that is being done is quality work. I have always been consulted with what the diagnosis is on my vehicles and what is the best solution to getting it fixed. More
by Brum6
Employees Worked With
Mike Lothmer, Glenn Campbell
April 14, 2011
Glen and Mike always go the extra mile when I take my cars in to be serviced. No matter what the problem is, they will figure it out. The check engine light kept going on and off on my son's car. It was cars in to be serviced. No matter what the problem is, they will figure it out. The check engine light kept going on and off on my son's car. It was so frustrating because it would come on one day and go off the next. I took the car in. Glen drove it himself for a couple of days until the light came on and they could diagnose the problem. He immediately called me, let me know what the issue was, and had it fixed that same day. I have bought 5 cars from O'Daniel Ford in the last year and half. (It's a long story) I would recommend using them for all your automobile needs More
by Theresa520
Employees Worked With
Glen, Mike L.
April 14, 2011
When I drive in for service or the body shop, it seems the red carpet rolls out. I'm always treated with respect and kindness. Both departments go over and beyond the call of duty. I've never heard a "no" the red carpet rolls out. I'm always treated with respect and kindness. Both departments go over and beyond the call of duty. I've never heard a "no" from anyone! What a great place to do business. Charles Lehman Fort Wayne, IN More
by cwlehman
Employees Worked With
Dan, Mike, Jeremy, Glen
April 14, 2011
I recently took our family Ford Expedition EL 2007 in for service to have routine maintenance completed. I was extremely expressed with the quality of work performed and with the way I was treated. We took service to have routine maintenance completed. I was extremely expressed with the quality of work performed and with the way I was treated. We took the vehicle on our Spring Break trip to Florida and drove 2800 miles round trip. The vehicle drove like we just took it off the show room! Thank You O'Daniel Ford for your Great Service! Sincerely, Kevin Stock More
by kevin0460
Employees Worked With
Jeff O'Daniel
April 14, 2011
I own 3 Fords and ALWAYS use O'Daniel Ford for my service work. You can't find a better place to have your Ford service work done in Fort Wayne. The prices are great and I always feel my money has been well work. You can't find a better place to have your Ford service work done in Fort Wayne. The prices are great and I always feel my money has been well spent. The people at O'Daniel are friendly to deal with and understand my needs. I would highly recommend this dealership. Keep up the GREAT work !!!! More
by noggin
Employees Worked With
Mike Lothamer
