ODaniel Ford | Page 30

My accounting firm purchased a vehicle to use for courier services. It was busy at the office so he brought the car for us to review and test drive... right to the front door of our office! He then drove b services. It was busy at the office so he brought the car for us to review and test drive... right to the front door of our office! He then drove back and forth from New Haven to our office by Lutheran Hospital to bring purchase paperwork for signature and delivered a freshly detailed car right to our doorstep! THAT is what I call customer service! Trade-In was way more than we expected to receive! PURE EXCELLENCE! More

One of my best buying experiences ever! Very responsive and helpful people. I have received the best possible service throughout the whole process of purchase. Amazing dealership, amazing s Very responsive and helpful people. I have received the best possible service throughout the whole process of purchase. Amazing dealership, amazing salesperson Jennifer Hull, amazing manager Lauren O’Daniel. Thank you for everything once again More

We enjoy working with Austin and buying our vehicles at ODaniel Ford in New Haven ODaniel Ford in New Haven More

Austin was very helpful explaining to me about my options on trading in my 2021 Explore. He was very helpful in explaining all about the lease. Austin also did a great job explaining about all the new things on trading in my 2021 Explore. He was very helpful in explaining all about the lease. Austin also did a great job explaining about all the new things we could in the new Explore. He also helped me set up my Ford app and how to use it. More

Austin was amazing! We did a transaction in the middle of the week in between meeting clients. He was so gracious to me coming to me with paperwork and hand delivered th We did a transaction in the middle of the week in between meeting clients. He was so gracious to me coming to me with paperwork and hand delivered the vehicle as well so I didn’t have to leave my job and clients. I definitely recommend him as he’s easy to work with, communicates well/timely, and goes above and beyond. More

O'Daniel Ford was my first stop when I started searching for a new (used) vehicle. Mike was very easy to talk to and made it very easy to jump in and test a couple vehicles. After grabbing my info he basica for a new (used) vehicle. Mike was very easy to talk to and made it very easy to jump in and test a couple vehicles. After grabbing my info he basically just gave me the keys and let me do what I needed to do. After the test drive I went home and researched the 2018 Ford Explorer that I had an interest in. I search online at a 2-3 hour radius and could not find a better deal than what O'Daniel had. I ended up returning a week later and purchasing the vehicle. After purchasing the vehicle I started to have some issues with the radio/GPS unit. I reached out the Mike and Nick and they assured me they would take care of it. It took a few visits to get the issue resolved, but Mike and Nick made it very easy by always providing a loaner vehicle. Overall I am very appreciative of all they did for me. I would easily recommend O'Daniel Ford to anyone looking to purchase a vehicle. More

I am very happy with my new vehicle, Austin is a great salesman with honesty and integrity. Will do business again for sure. salesman with honesty and integrity. Will do business again for sure. More

Jennifer and the rest of the O’Daniel team were great! !! I had to wait 1 1/2 years to get my Maverick, but when it finally came in, they were fantastic. The purchasing paperwork wasn’t bad considering wha !! I had to wait 1 1/2 years to get my Maverick, but when it finally came in, they were fantastic. The purchasing paperwork wasn’t bad considering what it is. Jennifer did a great job getting me through the process and gave a good overview of my truck before I pulled away. I could have gone to another dealership that is closer to my house, but I’m glad I didn’t. Good job O’Daniel. You will get my business the next time I need a vehicle. More

We have bought multiple vehicles from O’Daniels over the last 20+ years. They have excellent customer service and an excellent service department, last 20+ years. They have excellent customer service and an excellent service department, More

Jennifer was super helpful and friendly. Definitely a better experience than I’ve had with any other salesperson or dealership before. Definitely a better experience than I’ve had with any other salesperson or dealership before. More