ODaniel Ford

I was looking for a very gently used vehicle to drive because I started a new job that requires a lot of driving. I went to the New Haven Fort dealership and met Phil later on a Thursday evening. He was because I started a new job that requires a lot of driving. I went to the New Haven Fort dealership and met Phil later on a Thursday evening. He was very friendly and thorough in his approach to showing me my options and new the inventory on his lot allowing him to show me the vehicle I ultimately ended up buying. He and his team were willing to hold the car for me for 24 hours in order for my dad to take a look at it, then was very patient and thorough in explaining the purchasing process, warranties, etc. Overall, it was a wonderful experience dealing with Phil! More

I started looking for a replacement for my 1998 Ford Ranger (it was having mechanical problems). And with being newly married and new home owners I had to stay under a certain price range. So my search Ranger (it was having mechanical problems). And with being newly married and new home owners I had to stay under a certain price range. So my search started with a 02 Chevy Trailblazer. Which I couldn't get financed for cause it was to old. So Mike Pocci went to work trying to find a vehicle that will fit in my price range and in the requirements of the finance company. After about 2 weeks I came across the 08 Jeep Compass on cars.com and sent Mike an email to see if it will work. At this point I never seen a picture of the Jeep and I got a call later that night from Mike saying that the Jeep will work. So Friday the 13th of September I went and test drove the Jeep. And I feel in love. It has plenty of head room and plenty leg room. So the next stop was to go and see Mike Everson (loan specialist) he was very professionals and took time to explain to me all the details of the loan and was very understanding that I needed to get the wife's approval. So almost a month later I had an issue were I couldn't get the Jeeps shifter out of park. So I called Mike pocci and asked if he knew of a way to override the system to at least drive home and he transferred me over to Bill Ford and he took the time to look online to find out the answer for me. While during that time I grabbed the owners manual and found the switch. Which I called Mike Pocci back to let him know I was able to shift and told him that I was going to need to take it in for service. He arranged for me to have a loaner car and to take the Jeep in for service for me. The sad part was the part that needed replace wasn't covered under none of the warranties and the dealership took care of the work for me and the parts. Both Mike and Bill went above and beyond the call that day and I couldn't thank them enough. I highly requirmend seeing any of the guys at O'Daniel Ford in New Haven. More

We have dealt with Shawn before and when we need a new Ford we come back to him from MA. Great guy !!! I would highly recommend Shawn and O'Daniels. The whole team from management, car sales and servic Ford we come back to him from MA. Great guy !!! I would highly recommend Shawn and O'Daniels. The whole team from management, car sales and service make you feel at home. Great job O'Daniels More

Phil is a friendly, kind, caring, professional. He worked with me to find the exact truck I wanted. Not the type of person that will give you the high pressure. I will give him the highest recommendat worked with me to find the exact truck I wanted. Not the type of person that will give you the high pressure. I will give him the highest recommendation to anyone looking for a new or used vehicle. More

We purchased an '09 Merc. Mariner from O'Daniels Ford-Mitsubishi in New Haven, IN, last week. We had been looking at car lots in and around Ft. Wayne, IN for about 2 months, looking for a used suv Ford-Mitsubishi in New Haven, IN, last week. We had been looking at car lots in and around Ft. Wayne, IN for about 2 months, looking for a used suv to buy. We love the suv we bought and were very pleased with the entire experience. Phil Swaidner was the salesman who helped us and he did an awsesome job. He was very friendly and knowledgeable about the vehicles on their lot. He didn't try to steer us towards a vehicle out of our price range but worked on getting us a fair price for our trade and purchase price for the suv we bought. We would highly recommend Phil Swaidner and O'Daniels to anyone vehicle shopping. Very well done Phil, thank-you. C. Wilson More

I would highly recommend working with Scott Oser from O'Daniel Ford in New Haven. He was very thorough when working with me and made the purchase of my new car as easy and seamless as I could have ever O'Daniel Ford in New Haven. He was very thorough when working with me and made the purchase of my new car as easy and seamless as I could have ever expected. I would definitely purchase another car from Scott!!! More

Phil and John spent weeks searching for the perfect vehicle for me. I had a very specific list of needs which made finding one much more difficult than a normal sale. They never gave up and I am so t vehicle for me. I had a very specific list of needs which made finding one much more difficult than a normal sale. They never gave up and I am so thankful for that! I love the vehicle that they found me and would recommend any of my friends and family to use them when searching for a new vehicle. Thank you both very much!!! More

This is the second used vehicle I have bought from O'Daniel Ford. Phil always helps me get the best deal and goes out of his way to make things work out. I appreciate all that this dealership has done O'Daniel Ford. Phil always helps me get the best deal and goes out of his way to make things work out. I appreciate all that this dealership has done for me. More

Phil was very pleasant to work with and was respectful of our wishes. I would highly recommend any one to visit with Phil if they are wanting any kind of auto. our wishes. I would highly recommend any one to visit with Phil if they are wanting any kind of auto. More

The only drawback I had was that my car needed to have some work done on it after I paid for it, but before I could take it home. It seems to me that a vehicle should be ready when a person comes in. It o some work done on it after I paid for it, but before I could take it home. It seems to me that a vehicle should be ready when a person comes in. It only took a few days so I guess that's not so bad. I was just anxious to have something to drive again. Customer service was good so I would probably recomend them. More