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ODaniel Ford
New Haven, IN
2,407 Reviews
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford of your choice. At O'Daniel East, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs. Whether you're shopping new or used, we're here to help with your vehicle search. Our well-stocked inventory includes popular Ford models, including Ford F-150, Ford Ranger, Escape, Edge, and Bronco. Wherever you live in the Fort Wayne area, or if you're driving from Defiance, Decatur or Auburn, we’re ready to serve you. Make Ford Dealers Fort Wayne the first stop in your search for a new car, truck or SUV.
Commitment to customer care at O'Daniel East doesn't stop with your vehicle purchase. Our New Haven Ford Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Ford or other brand, we can take care of it with service at competitive prices. We run service specials all the time and recommend you frequently visit our Web site to learn about them
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,407 reviews
January 28, 2017
helpful and friendly Was able to find the vehicle that we wanted.Tony called me after I had conveyed to him what our requirements were, he made sure that the vehicle filli Was able to find the vehicle that we wanted.Tony called me after I had conveyed to him what our requirements were, he made sure that the vehicle filling our needs was available and helped with the car buying experience. I would recommend O'Daniels to anyone. More
by Dan
Helpful January 17, 2017
Great Service As always had great customer service! Mike was able to get me the car I have wanted for a while. Very happy with my purchase. As always had great customer service! Mike was able to get me the car I have wanted for a while. Very happy with my purchase. More
by Diana
January 09, 2017
It was a painless, pleasant, and not time consuming. I purchased what I wanted.,Had just what I wanted.I will deal with them in the future if I can have the same experience and price that works for me. I purchased what I wanted.,Had just what I wanted.I will deal with them in the future if I can have the same experience and price that works for me. More
by peter jude 55
January 01, 2017
Great service I would recommend anyone to Phil at Odaniels. He wasn't your regular pushy salesman, he wanted to make sure you as the customer was happy and you can I would recommend anyone to Phil at Odaniels. He wasn't your regular pushy salesman, he wanted to make sure you as the customer was happy and you can tell he helps people to get them to come back and buy again.GREAT service and everyone else was real polite and caring... More
by Shawn Fortier
Employees Worked With
Phil Swaidner
December 29, 2016
Great service The employees were very knowledgeable about the cars I were interested in. While weighing different options, Tony helped find the best option for me. The employees were very knowledgeable about the cars I were interested in. While weighing different options, Tony helped find the best option for me. Not only did I get the car I wanted, but the process was quick, easy, and at a good price. I highly recommend this dealership. More
by Meg
Employees Worked With
Mike Everson , Tony Ballinger
December 28, 2016
Absolutely perfect vehicle purchase Mike Pocci was just awesome. He was there from beginning to end. I have never had a salesman wait until we completed our paperwork and it was even aft Mike Pocci was just awesome. He was there from beginning to end. I have never had a salesman wait until we completed our paperwork and it was even after dealership closed for the evening. I would recommend this dealership to anyone looking for a vehicle. Mike Everson was quick and efficient. Never made us feel rushed even when dealership was closed already for the evening. Thank you! More
by TAMMI MILHOLLAND
December 25, 2016
Happy with my Malibu My wife and I were very happy with the way our salesman, Wade Stuckey, treated us. He listened to our needs and wants, then provided us with several My wife and I were very happy with the way our salesman, Wade Stuckey, treated us. He listened to our needs and wants, then provided us with several options. He was very thorough in making sure all of our questions were answered, and he did everything possible to make sure we found the perfect car for our needs. I'd recommend him to anyone looking for a car. He'll take good care of you. More
by Gene
Employees Worked With
Wade Stuckey
December 19, 2016
Very helpful We went there for a certain vehicle and took it for a ride. we liked it and got a fair price for our trade in and a fair price for our Chevy 2500. We went there for a certain vehicle and took it for a ride. we liked it and got a fair price for our trade in and a fair price for our Chevy 2500. More
by lames
Employees Worked With
Mike Everson , Jeffrey Lengerich, Tony Ballinger
December 18, 2016
Very helpful! Mike P. Was very helpful and not pushy. Would buy from him again. I would also refer anyone to buy from Mike. Love my new ride. Mike P. Was very helpful and not pushy. Would buy from him again. I would also refer anyone to buy from Mike. Love my new ride. More
by Lisa M.
Employees Worked With
December 14, 2016
Very Helpfull I just want to say how helpful Tony and all the people at ODaniel's were in helping us to get the best car we could for the money. We were looking at I just want to say how helpful Tony and all the people at ODaniel's were in helping us to get the best car we could for the money. We were looking at the wrong car 1st and realized it wouldn't work for us. Tony suggested a different model and it was what we were looking for except it was not 4 wheel drive. They didn't have what we needed on the lot and I talked myself into the two wheel drive that was on the lot. I realized the next day, I was used to All wheel Drive and 4 wheel drive for years and requested they get one somewhere for us. It snowed a lot that day and most of the other dealers in the area refused to give up their All wheel drives. After much calling and perseverance they found the color and features we wanted and did so for the price we could afford. More
by cab67
Employees Worked With
Mike Everson , Tony Ballinger
