
ODaniel Ford
New Haven, IN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Great Experience! Phil Swaidner did an excellent job as our salesperson. He was professional and very helpful , Highly Recommended! Mike Everson also did a great job Phil Swaidner did an excellent job as our salesperson. He was professional and very helpful , Highly Recommended! Mike Everson also did a great job, financing was smooth, quick and easy. I'll be back to ODaniel next time I need a car! More
new vehicle Ron Coen found my wife a ruby red 2018 explorer that she wanted. Mike Everson made it happen. This is the 3rd vehicle we had purchase from O'Daniel si Ron Coen found my wife a ruby red 2018 explorer that she wanted. Mike Everson made it happen. This is the 3rd vehicle we had purchase from O'Daniel since 2001. Always had good service too. More
Was treated like a good friend by all.the employees Your employees work and go out of their way to start to finish.They have always gone above and beyond to help me get a good vehicle. Your employees work and go out of their way to start to finish.They have always gone above and beyond to help me get a good vehicle. More
Excellence on all fronts! Our desire was to look at multiple vehicles from multiple manufacturers without getting a lot of sales calls from multiple Dealerships. O’Daniel Ford Our desire was to look at multiple vehicles from multiple manufacturers without getting a lot of sales calls from multiple Dealerships. O’Daniel Ford & Salesman Scott Oser pleasantly obliged us with this request. Once we identified the best value for our money, we shared with Scott the model & options we desired. Within a day, his search of the region found a vehicle matching what we were looking for minus a 2nd seat console which he noted that the O’Daniel Body Shop could obtain/install with no problem. The vehicle was delivered late Saturday and by early Tuesday morning the console was installed, vehicle cleaned, gassed & available for us to review and test drive. The subsequent purchase process was simple as well. Scott & Mike had both reviewed allowable rebates & financing offers from Ford and offered their thoughts of what was the best option(s). Final pricing was well within the acceptable range given our past internet search & review. Hence within 15 minutes or less, all paperwork was completed and the 2018 Platinum Ford Explorer was ours. Of course this just outlines the typical process of buying a vehicle but the O'Daniel Dealership and Sales Personnel make things a lot more personable. When you walk in and your point of contact is busy, someone else will offer to assist until your desired contact is free. If you just want to roam around and look at their lineup, they are fine with that as well. Each employee takes a little time to get to know you, all while sharing a little about themselves and their pride in O'Daniel Ford. Sales Personnel are confident in their knowledge of the Ford Vehicles and take the time to share their expertise of the various styles/features available. They also have a keen knowledge of how things have fared in their Service Dept. and the support their Body Shop can offer. Upon delivery a one-on-one run thru of all the vehicles capabilities occurs all the way down to syncing a cell phone, setting the mirrors, seat and even radio stations if you want. Knowing that questions will arise, you are invited to come back in a week, two or whenever to ask questions and seek additional assistance. All in all their end desire is that you will purchase a vehicle from their Dealership because that is their business & what they do. The critical thing is how they do it. No constant phone calls, pitches or other tactics used by some other Dealerships or Internet contacts. In short the O’Daniel Ford Team listens, acts upon your guidance/desire and strives to make the experience to your liking supplemented as needed by their expertise. Again Thank You for an excellent experience! More
New truck purchase. Stopped in on a Saturday browsing at newer trucks. Decided to test drive and liked the new truck. Phil was very knowledgeable and courteous. Overall Stopped in on a Saturday browsing at newer trucks. Decided to test drive and liked the new truck. Phil was very knowledgeable and courteous. Overall out of 4 other dealerships we had visited that day, they had the nicest vehicles, most courteous staff, and were quick to complete a trade in offer/ out the door quote. Out of numerous deals we have made at other dealerships, this was by far the smoothest and easiest deal to make. The trade in offer given was very generous, and the staff was more than accommodating to our needs . Due to complicated schedules, they were able to work around our schedules to ensure the deal was completed without added stress on my wife or I. More
Top shelf Phil found the car I needed at the price I wanted and followed thru to the end. I will never go anywhere else on my next car. Phil found the car I needed at the price I wanted and followed thru to the end. I will never go anywhere else on my next car. More
Buying a truck. They stayed later to help me on a Saturday. That was very nice of them. The only thing that could have be improved was the truck that I got was very d They stayed later to help me on a Saturday. That was very nice of them. The only thing that could have be improved was the truck that I got was very dirty. I would have been nice to have it washed. More
Fair pricing and friendly service. We purchased a used vehicle from O’Daniel Ford. Phoenix was ours sales person and he was very prompt to respond to my initial inquiry and set us up wi We purchased a used vehicle from O’Daniel Ford. Phoenix was ours sales person and he was very prompt to respond to my initial inquiry and set us up with an appointment to test drive. We made a 2 hr trip to visit this dealer so I appreciated that they were prepared for our appointment and the vehicle was ready to go. Phoenix was knowledgeable about the Explorer and showed us all of the features and even connected his own phone to demo the Apple car play system. He wasn’t pushy in his sale but did ask questions to get to know us and see if we liked the Explorer. Overall the experience buying from O’Daniel was very pleasant. Their prices are very reasonable and they offered a fair value for our trade. The only negatives to our experience were that they do not offer to fill your gas tank (only 1/3 tank and we had a 100 mile drive home) and they did not have time to clean and detail the car because it was too close to their closing time (which I understand, but maybe the vehicle could’ve been detailed before they have it on the lot for showing). I would certainly recommend this dealer and Phoenix, I feel like we got a lot of value in the purchase. More
Great sales experience Drove two hours to look at a vehicle. Great sales staff. Very personalable. No high pressure or hard sell. Would highly recommend this dealer to anyon Drove two hours to look at a vehicle. Great sales staff. Very personalable. No high pressure or hard sell. Would highly recommend this dealer to anyone. More
Consistently Great Experience! Phil is awesome! This is the second car I have bought from him and I will continue to do so in the future. I highly recommend him to anyone looking fo Phil is awesome! This is the second car I have bought from him and I will continue to do so in the future. I highly recommend him to anyone looking for a new vehicle, very helpful making sure that I get the best vehicle for me. More