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ODaniel Ford
New Haven, IN
2,401 Reviews
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford of your choice. At O'Daniel East, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs. Whether you're shopping new or used, we're here to help with your vehicle search. Our well-stocked inventory includes popular Ford models, including Ford F-150, Ford Ranger, Escape, Edge, and Bronco. Wherever you live in the Fort Wayne area, or if you're driving from Defiance, Decatur or Auburn, we’re ready to serve you. Make Ford Dealers Fort Wayne the first stop in your search for a new car, truck or SUV.
Commitment to customer care at O'Daniel East doesn't stop with your vehicle purchase. Our New Haven Ford Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Ford or other brand, we can take care of it with service at competitive prices. We run service specials all the time and recommend you frequently visit our Web site to learn about them
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,401 reviews
July 07, 2017
Purchase I received great customer service and never once did I feel pressured to buy. I highly recommend Phoenix Nichols and Ryan who ran the financing. I'm v I received great customer service and never once did I feel pressured to buy. I highly recommend Phoenix Nichols and Ryan who ran the financing. I'm very happy with my purchase. More
by Swohiomom
Employees Worked With
Ryan Keebler, Phoenix Nichols
Helpful July 03, 2017
Very satisfied!! After being involved in a collision that totaled my car, which was not my fault, I needed a replacement vehicle. Phil found me another hybrid just After being involved in a collision that totaled my car, which was not my fault, I needed a replacement vehicle. Phil found me another hybrid just like my car that was totaled. Needless to say I was thrilled. More
by Bonnie Gage
Employees Worked With
Phil Swaidner
June 29, 2017
Buying a New Mitsubishi Great service and we were treated well. We will recommend this place to others. I bought a new 2017 Outlander and I love it!! THANKS!! Great service and we were treated well. We will recommend this place to others. I bought a new 2017 Outlander and I love it!! THANKS!! More
by Suzie
Employees Worked With
Ronald Coen
June 23, 2017
A Great Truck Buying Experience! We are family friends with Brent, so we knew going in that the service we received should be pretty good. But the way Ron stepped right up and helped We are family friends with Brent, so we knew going in that the service we received should be pretty good. But the way Ron stepped right up and helped me walk through all the different choices and questions I had was great. Even when he had numerous customers in the showroom, he still kept our experience moving forward properly and quickly got me behind the seat of what I was interested in. Brent introduced my wife, granddaughter, and myself to Jeff O'daniel. Being a business owner myself, I enjoyed the conversation and attention he gave to us. Even Mike, the finance guy, was easy to deal with. Nothing pushed at us, no surprises at the end, just a good experience all around. Thanks Brent for making this all work smoothly and professionally. Looking forward to future dealings with O'Daniel Ford. Whether it be with this vehicle or the next. More
by D. Umber
June 20, 2017
Wonderful experience Scott did an amazing job from start to finish!...made the transition so easy would highly recommend to anyone looking for a new car... just a great ex Scott did an amazing job from start to finish!...made the transition so easy would highly recommend to anyone looking for a new car... just a great experience all around! More
by Justin_1987
Employees Worked With
Scott Oser
June 16, 2017
Expert Sales and Service, honest and friendly From the day we purchased our F150 at O'Daniel with Phil who was our salesman, we have had excellent care. He called to make sure that we were happy l From the day we purchased our F150 at O'Daniel with Phil who was our salesman, we have had excellent care. He called to make sure that we were happy long after we bought it -- who does that anymore? He is sincere and had our best interest in mind. I also appreciate O'Daniel Ford service department. No one else touches my truck except them because they always exceed my expectations. I appreciate the superior expert treatment that we get but as important I appreciate the honesty and friendliness of their staff. Josh is awesome and keeps you informed every step of the way. In the world today where you constantly feel like you might be right be ripped off, it's hard to put trust in what people tell you -especially in car repair -- we never feel that way with O'Daniel. Just know that I also spread the word for you thanks so much! More
by Kcas
Employees Worked With
Phil Swaidner, Josh Loomis
June 14, 2017
Fantastic experience! We had a great experience with purchasing our MKX. We always look at cars on Sundays as to not get hounded by sales people. One call to Kenny and ever We had a great experience with purchasing our MKX. We always look at cars on Sundays as to not get hounded by sales people. One call to Kenny and everything was set up for a test drive with no pressure. Kenny made the dread of buying an automobile to a satisfying and memorable experience. Thanks Kenny! More
by Michael Smith
June 06, 2017
Everybody totally awesome!! Bought a used car a few years ago and had always had all my service done there..mostly dealing with Glen in service department sometimes Josh great Bought a used car a few years ago and had always had all my service done there..mostly dealing with Glen in service department sometimes Josh great guys. Decided it was time for a new car stopped in Tony Fortner in sales and Mike Everson in finance were super!! Very good experience!! More
by John Byers
Employees Worked With
Other Employees :
Mike Everson , Glen Campbell, Tony Fortner, Josh Loomis
June 06, 2017
Great service Ken made buying our new vehicle a very smooth process. From beginning to end he stayed with us and really made us feel like we mattered to him. I woul Ken made buying our new vehicle a very smooth process. From beginning to end he stayed with us and really made us feel like we mattered to him. I would recommend purchasing a vehicle from O'Daniel and we will return when the need arises. Thank you! More
by Shannon
June 04, 2017
Quick & Easy I walked in after looking at the truck & made a purchase. After they made an offer, I countered with my offer & we shook hands. Done deal. I walked in after looking at the truck & made a purchase. After they made an offer, I countered with my offer & we shook hands. Done deal. More
by F-151
Employees Worked With
Tony Fortner
