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ODaniel Ford

New Haven, IN

4.9
2,501 Reviews
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford of your choice. At O'Daniel East, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs. Whether you're shopping new or used, we're here to help with your vehicle search. Our well-stocked inventory includes popular Ford models, including Ford F-150, Ford Ranger, Escape, Edge, and Bronco. Wherever you live in the Fort Wayne area, or if you're driving from Defiance, Decatur or Auburn, we’re ready to serve you. Make Ford Dealers Fort Wayne the first stop in your search for a new car, truck or SUV. Commitment to customer care at O'Daniel East doesn't stop with your vehicle purchase. Our New Haven Ford Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Ford or other brand, we can take care of it with service at competitive prices. We run service specials all the time and recommend you frequently visit our Web site to learn about them
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631 Lincoln Highway West

New Haven, IN

46774

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Showing 2,501 reviews

February 27, 2018

Good experience My salesman was friendly and knowledgeable and the sales manager was willing to negotiate until I was comfortable with the deal and my requests were m More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Swartz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Everson , Ethan Dellinger
Feb 28, 2018 -

ODaniel Ford responded

We are grateful for your time and your feedback. We look forward to serving you now and in the future. We would be honored to serve your friends and family as well.

February 26, 2018

Phoenix helped me. I was in search of a particular type of vehicle and one that would fit my budget. Phoenix was able to accomplish that for me. More

by Bernied31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Everson , Glen Campbell, Phoenix Nichols
Feb 27, 2018 -

ODaniel Ford responded

It was our pleasure to assist you with your purchase at O’Daniel Ford. We look forward to seeing you in our service department for your first oil change!

February 23, 2018

Great car Sale Phoenix was my car salesmen and he was very professional, wasn’t pushy and was very polite! He wasn’t the typical sales person I have encountered at o More

by Megan1234
Recommend Dealer
Yes
Employees Worked With
Phoenix Nichols
Feb 26, 2018 -

ODaniel Ford responded

It was our pleasure to assist you with your purchase at O’Daniel Ford. We look forward to seeing you in our service department for your first oil change!

February 23, 2018

Great experience Great overall experience. Employee was extremely knowldgble about all vehicles and was very helpful when it came to helping me find exactly what I wan More

by MER28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phoenix Nichols
Feb 26, 2018 -

ODaniel Ford responded

Your comments mean a lot to us. Our goal is to improve our service to valued clients like you and we will do everything we can to make O’Daniel Ford the best it can be.

February 22, 2018

Vehicle purchase Phoenix Nichols was superb in dealing with, my wife and I were searching for our perfect car, living in the suberbs of Chicago, we expanded our search More

by Dazz25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Swartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phoenix Nichols
Feb 23, 2018 -

ODaniel Ford responded

From the entire staff at O’Daniel Ford, we can't thank you enough for your time and for your feedback about our dealership. Here at O'Daniel we try to make customer's automotive experience the best. We are extremely glad we were able to provide that for you.

February 21, 2018

Helpful and honest Phil was very helpful in getting us the car we wanted at the price we wanted to pay. I appreciated his willingness to address any issues we had. Ove More

by Lawrence Schnurr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Swaidner
Feb 22, 2018 -

ODaniel Ford responded

Thank you so much for your business. We are fortunate to have customers like you and will do everything we can to live up to your expectations.

February 19, 2018

A+ Customer Service I have needed to service my vehicle more times over the past year than I would have liked; however, I have and will continue to use O'Daniel Ford Mits More

by RBiggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Campbell
Feb 20, 2018 -

ODaniel Ford responded

Thank you so much for your business. We are fortunate to have customers like you and will do everything we can to live up to your expectations.

February 17, 2018

Phoenix is the best! Phoenix was very helpful and did everything he could to make sure I was in the truck I wanted. Super friendly and out going, and made my first time bu More

by Zach963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phoenix Nichols
Feb 19, 2018 -

ODaniel Ford responded

We are grateful for your time and your feedback. We look forward to serving you now and in the future. We would be honored to serve your friends and family as well.

February 14, 2018

Easy and pleasant Salesman was pleasant and nice. We had an easy time, no pressure. He was very professional and knowledgeable. He took his time with us and showed u More

by Driverbomb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Everson , Phil Swaidner
Feb 15, 2018 -

ODaniel Ford responded

We are grateful for your time and your feedback. We look forward to serving you now and in the future. We would be honored to serve your friends and family as well.

February 14, 2018

Great experience from start to finish! O Daniel Ford was the first and only dealership I visited when looking for a new vehicle. I was driving by and saw an Expedition that caught my eye. More

by sny11229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lothamer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Everson , Phil Swaidner, Glen Campbell, Ryan Keebler
Feb 15, 2018 -

ODaniel Ford responded

The O’Daniel family would like to take this opportunity to thank you for writing a review about your car buying experience. Our main goal is customer satisfaction and reading buyer reviews helps us achieve this goal. Our award winning Sales, Service, and Parts departments are ready to service any of your vehicle needs. We look forward to many more years of providing you our top quality customer service.

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