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ODaniel Ford
New Haven, IN
2,596 Reviews
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford of your choice. At O'Daniel East, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs. Whether you're shopping new or used, we're here to help with your vehicle search. Our well-stocked inventory includes popular Ford models, including Ford F-150, Ford Ranger, Escape, Edge, and Bronco. Wherever you live in the Fort Wayne area, or if you're driving from Defiance, Decatur or Auburn, we’re ready to serve you. Make Ford Dealers Fort Wayne the first stop in your search for a new car, truck or SUV.
Commitment to customer care at O'Daniel East doesn't stop with your vehicle purchase. Our New Haven Ford Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Ford or other brand, we can take care of it with service at competitive prices. We run service specials all the time and recommend you frequently visit our Web site to learn about them
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,596 reviews
July 02, 2018
Pleasant car buying experience This dealership and our salesman Phoenix were very pleasant to work with and very accommodating. Phoenix was able to answer all of our questions in a This dealership and our salesman Phoenix were very pleasant to work with and very accommodating. Phoenix was able to answer all of our questions in a timely manner. Very smooth transaction. More
by JeffNJill
Employees Worked With
Phoenix Nichols
June 30, 2018
Great place to buy a car Phoenix did a great job explaining all the options on our Escape. He was very knowledgeable & professional & represented the dealership very well. No Phoenix did a great job explaining all the options on our Escape. He was very knowledgeable & professional & represented the dealership very well. No surprises! Will recommend for my friends to ask for Phoenix! More
by Chris
June 30, 2018
Seamless The salesperson Phoenix was polite courteous and most of all accurate. From knowing the product and how to operate it.... As well as the financing and The salesperson Phoenix was polite courteous and most of all accurate. From knowing the product and how to operate it.... As well as the financing and the different options that were available. A very time-efficient individual stayed on task and his numbers were accurate as well the product that was online was what was in the parking lot and what we bought,.. More
by Billy0001959
June 30, 2018
Phoenix was very helpful and I got the truck I wanted the sales department was very straight forward and getting the truck I wanted was easy. phoenix was very knowledgeable and was able to answer any que the sales department was very straight forward and getting the truck I wanted was easy. phoenix was very knowledgeable and was able to answer any questions I had. I will be a repeat customer for sure More
by rex123
Employees Worked With
Mike Everson , Phoenix Nichols
June 30, 2018
Great Experience Phil was great. He was very helpful and made the whole transaction go smoothly. We were in and out quickly and everyone was so friendly. This was the Phil was great. He was very helpful and made the whole transaction go smoothly. We were in and out quickly and everyone was so friendly. This was the best car buying experience I’ve had. More
by Jen
Employees Worked With
Phil Swaidner
June 30, 2018
Great salesmanship The dealership drove the van we wanted to buy over an hour away to our home to let us keep overnight to test drive. Mike Pocci was great to work with The dealership drove the van we wanted to buy over an hour away to our home to let us keep overnight to test drive. Mike Pocci was great to work with and very forthcoming about everything. And if it werent for Phoenix marketing the van on facebook, we never would have found it. Highly recommend! More
by ErinRisley
June 27, 2018
Awesome Experience Shawn Zuber with O'Daniel Ford in New Haven is awesome! He listened to us, helped us find the perfect 2018 vehicle to meet our needs, and he went abo Shawn Zuber with O'Daniel Ford in New Haven is awesome! He listened to us, helped us find the perfect 2018 vehicle to meet our needs, and he went above and beyond. No pressure. No games. No hassles. Bottom line at closing was same as quoted. Highly friendly, honest, personable, professional and trustworthy. Search and deal process was quick and painless. Closing and delivery was simple and outstanding - especially for my wife. Shawn communicated quickly and clearly. He was even e-mailing some feature instructions and apps before we arrived for closing and delivery. Highly recommend O'Daniel Ford and Shawn. Have purchased a lot of vehicles since 1994 and have had all my service done here, too. My kids have even purchased 3 cars in the last few years from O'Daniel! More
by Terry63
Employees Worked With
June 27, 2018
They treat their customers like family. We only buy from Phil he isn't pushy. He listens and takes the time to make sure we understand everything. We have bought alot of cars from this deale We only buy from Phil he isn't pushy. He listens and takes the time to make sure we understand everything. We have bought alot of cars from this dealership. They truly take great care of us. Always go above and beyond to make sure we are happy. Even when you have that one really picky person to make happy. More
by Cdonovan
Employees Worked With
Dan Garman, Mike Everson , Phil Swaidner
June 26, 2018
Great dealership From sales to service you can count on friendliness, honesty and quality service at Odanials. Thank you for keeping my cars in top condition for over From sales to service you can count on friendliness, honesty and quality service at Odanials. Thank you for keeping my cars in top condition for over 17 years. More
by Rededge
June 24, 2018
Good experience i visisted a few times looking for a car. Each time I came I had a good experience. Mike was very friendly and assisted with me purchasing my car. i visisted a few times looking for a car. Each time I came I had a good experience. Mike was very friendly and assisted with me purchasing my car. More
by Jas50132
