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ODaniel Ford

New Haven, IN

5.0
2,596 Reviews
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford of your choice. At O'Daniel East, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs. Whether you're shopping new or used, we're here to help with your vehicle search. Our well-stocked inventory includes popular Ford models, including Ford F-150, Ford Ranger, Escape, Edge, and Bronco. Wherever you live in the Fort Wayne area, or if you're driving from Defiance, Decatur or Auburn, we’re ready to serve you. Make Ford Dealers Fort Wayne the first stop in your search for a new car, truck or SUV. Commitment to customer care at O'Daniel East doesn't stop with your vehicle purchase. Our New Haven Ford Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Ford or other brand, we can take care of it with service at competitive prices. We run service specials all the time and recommend you frequently visit our Web site to learn about them
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631 Lincoln Highway West

New Haven, IN

46774

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Showing 2,596 reviews

July 28, 2018

So Easy is the easiest way to describe our experience with Phil Swaidner and the O’Daniel Ford Mitsubishi team in New Haven. They have earned my business, e More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Everson , Phil Swaidner
Jul 31, 2018 -

ODaniel Ford responded

Thank you so much for your business. We are fortunate to have customers like you and will do everything we can to live up to your expectations.

July 23, 2018

Not a very good experience I bought my first car at this dealership. All things were good until I had to take my car into service 3 times within the first 30 days of owning the More

by Jas50132
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Other Employees : Glen Campbell
July 23, 2018

Thanks Mike! We had a good experience. Came in with an idea of what we wanted. Mike was very knowledgeable, and great to work with. Never got that feeling that h More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pocci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2018 -

ODaniel Ford responded

Thank you for sharing your thoughts regarding your experience at O’Daniel Ford. We look forward to seeing you again in the future. Please don't hesitate to contact us if there is anything else we can do for you.

July 21, 2018

Traded vehicles I went to o'daniel in new haven, to look at vans and found a 2011 dodge grand caravan mainstreet. My salesmen was Pheonix nichols.. Friendly ans helpf More

by dodge guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Everson , Phoenix Nichols
Jul 23, 2018 -

ODaniel Ford responded

We are grateful for your time and your feedback. We look forward to serving you now and in the future. We would be honored to serve your friends and family as well.

July 20, 2018

Up and Beyond I was having difficulty getting funded due to an accident which totaled my car (not my fault) but resulted in a payoff balance that needed to be rolle More

by '13Ford150
Recommend Dealer
Yes
Employees Worked With
Kenny Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Keebler
Jul 20, 2018 -

ODaniel Ford responded

The O’Daniel family would like to take this opportunity to thank you for writing a review about your car buying experience. Our main goal is customer satisfaction and reading buyer reviews helps us achieve this goal. Our award winning Sales, Service, and Parts departments are ready to service any of your vehicle needs. We look forward to many more years of providing you our top quality customer service.

July 15, 2018

Received an awful deal on a F 250 We saw the truck online and drove to Indiana to buy it. There was no real negotiation on price. Finance person asked me to sign a blank page. We paid More

by Momofboys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brent Swartz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Swaidner
Jul 23, 2018 -

ODaniel Ford responded

Thank you for taking the time to post a review. We appreciate you taking the time to talk on the phone and we will always strive to grow and be better. Thank you again.

July 14, 2018

Awesome experience!! Ethan was super great to deal with. No bickering back and forth on numbers! Great, great experience!! Would highly recommend to anyone wanting to pur More

by Newedgeowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Swartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Everson , Ethan Dellinger
Jul 16, 2018 -

ODaniel Ford responded

O’Daniel Ford loves to hear feedback from our guests. We will certainly share your thoughts with our team. We really appreciate you!

July 13, 2018

great selection, great people! excellent experience, will refer other friends n family I was initially looking at another vehicle but ended up buying a different vehicle that worked More

by upsman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Everson , Phil Swaidner, Ryan Keebler
Jul 16, 2018 -

ODaniel Ford responded

Thank you so much for your business. We are fortunate to have customers like you and will do everything we can to live up to your expectations.

July 06, 2018

Another excellent experience! I have been a customer of the O'Daniel's for many years and that trend will continue after my most recent experience at O'Daniel Ford Mitsubishi in Ne More

by Shovee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff O'Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Swartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lothamer, Mike Everson , Doug Taylor
Jul 06, 2018 -

ODaniel Ford responded

The O’Daniel family would like to take this opportunity to thank you for writing a review about your car buying experience. Our main goal is customer satisfaction and reading buyer reviews helps us achieve this goal. Our award winning Sales, Service, and Parts departments are ready to service any of your vehicle needs. We look forward to many more years of providing you our top quality customer service.

July 06, 2018

First car You guys are so amazing! Buying your first car can be scary but you all made me feel so confident in my decision! Thank you so much!!! Amy and Ryan we More

by Bailee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Amy ODaniel , Ryan Keebler
Jul 06, 2018 -

ODaniel Ford responded

We are grateful for your time and your feedback. We look forward to serving you now and in the future. We would be honored to serve your friends and family as well.

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