Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
ODaniel Ford
New Haven, IN
2,501 Reviews
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford of your choice. At O'Daniel East, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs. Whether you're shopping new or used, we're here to help with your vehicle search. Our well-stocked inventory includes popular Ford models, including Ford F-150, Ford Ranger, Escape, Edge, and Bronco. Wherever you live in the Fort Wayne area, or if you're driving from Defiance, Decatur or Auburn, we’re ready to serve you. Make Ford Dealers Fort Wayne the first stop in your search for a new car, truck or SUV.
Commitment to customer care at O'Daniel East doesn't stop with your vehicle purchase. Our New Haven Ford Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Ford or other brand, we can take care of it with service at competitive prices. We run service specials all the time and recommend you frequently visit our Web site to learn about them
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,501 reviews
April 14, 2018
Super! Phil is professional and very helpful , Highly Recommended! The vehicle is one owner and drives and rides as was advertised . Thanks to Phil th Phil is professional and very helpful , Highly Recommended! The vehicle is one owner and drives and rides as was advertised . Thanks to Phil the deal worked out More
by Dave
Employees Worked With
Mike Everson , Phil Swaidner
April 11, 2018
Phil sold me a 2004 Lincoln My son's 21 yr old Crown Vic died, so we went shopping for a replacement. First and last stop was with Phil. Talked with Phil on the phone, visited Ph My son's 21 yr old Crown Vic died, so we went shopping for a replacement. First and last stop was with Phil. Talked with Phil on the phone, visited Phil a couple of times. He's a pleasure work with and got us a great deal. More
by Rick Howard
Employees Worked With
Phil Swaidner
April 10, 2018
Great Experience with a Great Staff From the moment I walked in the showroom every salesman treated me with respect and made me feel as if I was the most important Customer on the lot. F From the moment I walked in the showroom every salesman treated me with respect and made me feel as if I was the most important Customer on the lot. From the Sales Manager to the newest Sales Associate, you are in great hands. I personally dealt with Scott Oser and I couldn't ask for a better experience. Great communication and very knowledgeable with all aspects of the buying process. More
by JFeaz62
April 09, 2018
2015 Acadia We found the car we were looking for on line at the dealership. We called and talked to Phil. We went the next day look at the car. Phil kept in conta We found the car we were looking for on line at the dealership. We called and talked to Phil. We went the next day look at the car. Phil kept in contact with us and had the car running and ready to go when we arrived. He was very knowledgeable about the car and it’s options. The financing was smooth and quick. He put gas in the car and changed the plates while we were signing. When we were leaving Phil even gave us money out of his own pocket to get the car washed because service was closed. We got the car we were looking for at a good price. More
by Troyhoch
Employees Worked With
Mike Everson , Phil Swaidner
April 07, 2018
Excellent Dealership and Service I just purchased a used vehicle from O'Daniel Ford a couple of days ago and I worked with Kenny Miller during the process. He was very helpful and kep I just purchased a used vehicle from O'Daniel Ford a couple of days ago and I worked with Kenny Miller during the process. He was very helpful and kept me informed of everything along the way. There were no hidden costs or surprises and it only took about 20 minutes to close out the sale when I came to pick up the vehicle. I was very pleased with the service and how everything went. I would highly recommend O'Daniel Ford and Kenny Miller. More
by Gerber78
April 06, 2018
great new car experience I saw an add for a 2016 ford focus with a little under 8000 miles and a steal of a price and Phoenix and Mike helped me get my first new car! It was a I saw an add for a 2016 ford focus with a little under 8000 miles and a steal of a price and Phoenix and Mike helped me get my first new car! It was a great experience and everyone there was very friendly. It was totally worth the 2 and a half hour drive and I sure will be back again! More
by Savvy2k15
Employees Worked With
Mike Everson , Phoenix Nichols
April 05, 2018
Best Car experience of my life I have been on partial work duty due to a back problem. My Sales guy Scot Oser brought the vehicle to my house so i could test drive it.I liked it I have been on partial work duty due to a back problem. My Sales guy Scot Oser brought the vehicle to my house so i could test drive it.I liked it alot. 2018 Ford Fusion Sport. I was really in some pain and hoped not to have to go into the dealership to sign all the papers. Once again my sales expert came to the rescue. He brought the paperwork to me at home. We got the deal done at my house, I got the lease payment i was looking for so I'm happy.. This is my 3rd vehicle from Odaniel Ford. All of them have been good, but this one was Epic. Can't thank Scott and the guys at Odaniel enough. More
by sedanman
Employees Worked With
Scott Oser
April 04, 2018
Great service Had the best customer service of my life buying a car. Phoenix did a great job ( even in the rain ) with helping my purchase my vehicle! I would highl Had the best customer service of my life buying a car. Phoenix did a great job ( even in the rain ) with helping my purchase my vehicle! I would highly recommend visiting! More
by ColtsFan1
Employees Worked With
Phoenix Nichols
April 04, 2018
Outstanding communication great to deal with! Phoenix answered all questions and took care of things in a rapid timely manner. This has been a great experience would buy from him again! Phoenix answered all questions and took care of things in a rapid timely manner. This has been a great experience would buy from him again! More
by Claydog21
Employees Worked With
Phoenix Nichols
April 01, 2018
Great experience all around! My experience was great, from the moment I entered to the moment I drove away with my new vehicle! Mike Pocci was my sales person and he was up fron My experience was great, from the moment I entered to the moment I drove away with my new vehicle! Mike Pocci was my sales person and he was up front with me and very helpful and professional. I would recommend my family and friends to visit Odaniel when looking for their next vehicle. More
by Karen123
Employees Worked With
