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ODaniel Ford

New Haven, IN

4.9
2,501 Reviews
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford of your choice. At O'Daniel East, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs. Whether you're shopping new or used, we're here to help with your vehicle search. Our well-stocked inventory includes popular Ford models, including Ford F-150, Ford Ranger, Escape, Edge, and Bronco. Wherever you live in the Fort Wayne area, or if you're driving from Defiance, Decatur or Auburn, we’re ready to serve you. Make Ford Dealers Fort Wayne the first stop in your search for a new car, truck or SUV. Commitment to customer care at O'Daniel East doesn't stop with your vehicle purchase. Our New Haven Ford Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Ford or other brand, we can take care of it with service at competitive prices. We run service specials all the time and recommend you frequently visit our Web site to learn about them
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631 Lincoln Highway West

New Haven, IN

46774

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Showing 2,501 reviews

April 23, 2018

Buying a truck. They stayed later to help me on a Saturday. That was very nice of them. The only thing that could have be improved was the truck that I got was very d More

by Joanna54277
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Pocci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2018 -

ODaniel Ford responded

Your comments mean a lot to us. Our goal is to improve our service to valued clients like you and we will do everything we can to make O’Daniel Ford the best it can be.

April 23, 2018

Fair pricing and friendly service. We purchased a used vehicle from O’Daniel Ford. Phoenix was ours sales person and he was very prompt to respond to my initial inquiry and set us up wi More

by Brandonica15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Everson , Phoenix Nichols
Apr 24, 2018 -

ODaniel Ford responded

From the entire staff at O’Daniel Ford, we can't thank you enough for your time and for your feedback about our dealership. We take your comments very seriously and will continue to improve our services for guests like you in the future.

April 22, 2018

Great sales experience Drove two hours to look at a vehicle. Great sales staff. Very personalable. No high pressure or hard sell. Would highly recommend this dealer to anyon More

by Bob C
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pocci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Everson , Ryan Keebler
Apr 23, 2018 -

ODaniel Ford responded

Thank you so much for your business. We are fortunate to have customers like you and will do everything we can to live up to your expectations.

April 22, 2018

Consistently Great Experience! Phil is awesome! This is the second car I have bought from him and I will continue to do so in the future. I highly recommend him to anyone looking fo More

by wcfink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Swaidner
Apr 23, 2018 -

ODaniel Ford responded

O’Daniel Ford loves to hear feedback from our guests. We will certainly share your thoughts with our team. We really appreciate you!

April 21, 2018

Best New truck experience ever Great place to buy from. Contacted Ethan Dellinger from their web page and he responded back to me real quick. He was polite and wanted to know what More

by Satisfied person ray0550
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff O'Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Ruden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Everson , Ethan Dellinger
Apr 23, 2018 -

ODaniel Ford responded

We are grateful for your time and your feedback. We look forward to serving you now and in the future. We would be honored to serve your friends and family as well.

April 20, 2018

Thanks Ken! I had been looking for a used Ford Transit, and knew exactly what I wanted. Ken made the sale transaction quick, smooth, the vehicle had just arr More

by Ellen Ley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2018 -

ODaniel Ford responded

Thank you for sharing your thoughts regarding your experience at O’Daniel Ford. We look forward to seeing you again in the future. Please don't hesitate to contact us if there is anything else we can do for you.

April 18, 2018

Phil Swaidner was an excellent salesperson. He took the time to make sure my wife and I understood all the features of the new car we purchased and made sure we More

by dawn100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Everson , Phil Swaidner, Ryan Keebler
Apr 18, 2018 -

ODaniel Ford responded

From the entire staff at O’Daniel Ford, we can't thank you enough for your time and for your feedback about our dealership. Here at O'Daniel we try to make customer's automotive experience the best. We are extremely glad we were able to provide that for you.

April 16, 2018

New F250 Great experience. The team worked hard to ensure I recieved the truck I was looking for. Ron was very easy to work with and the process was smooth and More

by Ryan Ottenweller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Everson , Ronald Coen
Apr 17, 2018 -

ODaniel Ford responded

We are grateful for your time and your feedback. We look forward to serving you now and in the future. We would be honored to serve your friends and family as well.

April 16, 2018

Thank you Kenny! Found the car we had been looking for for months at O'Daniel Ford, they were able to work with us to make this purchase possible. Kenny Miller was ve More

by Aaron & Sheri Hartman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Miller, Mike Everson
Apr 16, 2018 -

ODaniel Ford responded

O’Daniel Ford loves to hear feedback from our guests. We will certainly share your thoughts with our team. We really appreciate you!

April 15, 2018

Thanks Phil and Ryan Drove up to New Haven...from an hour south...to begin our used car search. O'Daniel had some good online pricing. Met Phil, who heard what we we More

by Grant Cerny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The guy who washed our car - as a "rush" - after we purchased it...guy was awesome...detailed...good attitude...(not listed above...), Mike Everson , Phil Swaidner, Ryan Keebler
Apr 16, 2018 -

ODaniel Ford responded

Your comments mean a lot to us. Our goal is to improve our service to valued clients like you and we will do everything we can to make O’Daniel Ford the best it can be.

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