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ODaniel Ford

New Haven, IN

5.0
2,596 Reviews
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford of your choice. At O'Daniel East, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs. Whether you're shopping new or used, we're here to help with your vehicle search. Our well-stocked inventory includes popular Ford models, including Ford F-150, Ford Ranger, Escape, Edge, and Bronco. Wherever you live in the Fort Wayne area, or if you're driving from Defiance, Decatur or Auburn, we’re ready to serve you. Make Ford Dealers Fort Wayne the first stop in your search for a new car, truck or SUV. Commitment to customer care at O'Daniel East doesn't stop with your vehicle purchase. Our New Haven Ford Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Ford or other brand, we can take care of it with service at competitive prices. We run service specials all the time and recommend you frequently visit our Web site to learn about them
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631 Lincoln Highway West

New Haven, IN

46774

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Showing 2,596 reviews

August 31, 2018

Such An Easy Process Brent and Scott were extremely helpful in finding the Transit we were looking for. We had some specific needs and didn’t have the time nor interest in More

by Andrew NLFW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Oser
Sep 04, 2018 -

ODaniel Ford responded

The O’Daniel family would like to take this opportunity to thank you for writing a review about your car buying experience. Our main goal is customer satisfaction and reading buyer reviews helps us achieve this goal. Our award winning Sales, Service, and Parts departments are ready to service any of your vehicle needs. We look forward to many more years of providing you our top quality customer service.

August 29, 2018

Very easy to work. Very easy to work with. I shopped 3 different places (Ford, Chevy, Kia) and the others were high pressure sales. I appreciate that Ford was not. My sa More

by LF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Swartz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Coen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Everson
Aug 30, 2018 -

ODaniel Ford responded

Thank you so much for your business. We are fortunate to have customers like you and will do everything we can to live up to your expectations.

August 28, 2018

New truck purchase Ron was great . Was honest had things ready to go when I picked the new truck up. He was friendly did not try to push anything that I didn’t want. Ver More

by David summer18
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Coen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Everson
Aug 29, 2018 -

ODaniel Ford responded

Thank you so much for your business. We are fortunate to have customers like you and will do everything we can to live up to your expectations.

August 28, 2018

GREAT EXPERIENCE From the minute we arrived, nothing but spectacular customer service. Wouldn't hesitate to purchase another vehicle from this dealership. Highly rec More

by scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pocci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Everson
Aug 29, 2018 -

ODaniel Ford responded

We are grateful for your time and your feedback. We look forward to serving you now and in the future. We would be honored to serve your friends and family as well.

August 27, 2018

Scott Oser I have bought 2 vehicles from Scott! He recently worked with me to lease a 2018 Ecosport! I had never leased, and he was so patient with ALL my ques More

by Glass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lothamer, Mike Everson , Scott Oser
Aug 28, 2018 -

ODaniel Ford responded

We are grateful for your time and your feedback. We look forward to serving you now and in the future. We would be honored to serve your friends and family as well.

August 21, 2018

Quick and Easy Process Scott was very helpful with everything I asked him to do. He was able to locate a truck spec’d exactly how I wanted in a timely fashion. He answered a More

by jomorell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Oser
Aug 22, 2018 -

ODaniel Ford responded

We are grateful for your time and your feedback. We look forward to serving you now and in the future. We would be honored to serve your friends and family as well.

August 18, 2018

Customer Service A+ Terrific customer service during the entire experience. While our salesperson was busy with another customer when we first arrived, another gentleman More

by REMMFM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Everson , Phil Swaidner
Aug 20, 2018 -

ODaniel Ford responded

Your comments mean a lot to us. Our goal is to improve our service to valued clients like you and we will do everything we can to make O’Daniel Ford the best it can be.

August 18, 2018

A+ as always This was my third purchase from Odaniel in the last 5 years. As with the last two, this time was exceptional for me again. Mike Pocci has always taken More

by nicksorg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pocci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Everson , Ryan Keebler
Aug 20, 2018 -

ODaniel Ford responded

From the entire staff at O’Daniel Ford, we can't thank you enough for your time and for your feedback about our dealership. Here at O'Daniel we try to make customer's automotive experience the best. We are extremely glad we were able to provide that for you.

August 17, 2018

Good Customer Service O’Daniel staff are always courteous and knowledgeable. The O’Daniel Auto group is a Trustworthy company in the Fort Wayne area. I would recommend to a More

by Tiffany91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Everson , Scott Oser
Aug 20, 2018 -

ODaniel Ford responded

We are grateful for your time and your feedback. We look forward to serving you now and in the future. We would be honored to serve your friends and family as well.

August 17, 2018

Great Experience and Repeat Customer Great experience working with Scott Oser. Scott worked with us to find just the right vehicle we were looking for. We have purchased two vehicles from More

by Frost,Matt43230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Oser
Aug 20, 2018 -

ODaniel Ford responded

Thank you so much for your business. We are fortunate to have customers like you and will do everything we can to live up to your expectations.

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