ODaniel Ford

Outstanding customer sales support Enjoyed working with Mike and Ryan-a couple of genuine guys who worked hard to make the sales transaction the most painfree I've ever experienced in 3 Enjoyed working with Mike and Ryan-a couple of genuine guys who worked hard to make the sales transaction the most painfree I've ever experienced in 30 years of vehicle ownership. Of note, Mike Pocci made an extended effort to earn my business by filling a large gas tank in my new truck on his own dime. Good work men! Recommend the ODaniel team, highly. More

Buying a Mustang I found the O'Daniel Ford dealership tolerable for buying a used car. I knew going in, what car I wanted and what I wanted to pay. The salseman, Kenny I found the O'Daniel Ford dealership tolerable for buying a used car. I knew going in, what car I wanted and what I wanted to pay. The salseman, Kenny, was polite and helpful, not "pushy. While I couldn't do much dealing, the price was firm, I did walk away with a car I wanted. The closing paperwork was done efficiently and promptly. More attention needs to be paid to the condition of the used cars for sale. I found paper trash in the cubicals, so the cleaning process needs to vie improved. I need to return the car for warranty work as a "puddle light" is not working properly. Another example of a car not being properly attended to. By working with Kenny and Josh the warranty issue is being quickly addressed. More

Amazing experience! Scott Oser and the O’Daniel Ford team in New Haven, Indiana are simply the BEST! No hassles, no haggling, no back and forth nonsense! Always a wonde Scott Oser and the O’Daniel Ford team in New Haven, Indiana are simply the BEST! No hassles, no haggling, no back and forth nonsense! Always a wonderful car buying experience. Thank you Scott!!!!! More

Wonderful! I spoke mostly with mike pocci. This guy was great. Very funny and helpful. The few words I spoke with others there made the entire place seem very we I spoke mostly with mike pocci. This guy was great. Very funny and helpful. The few words I spoke with others there made the entire place seem very welcoming. Everybody was super friendly. Would recommend going to them! More

Purchasing Vehicle Phil was pleasant and great in explaining about the car. Mike and Joshua were very kind and helpful as well. My sister Debbie also purchased her car f Phil was pleasant and great in explaining about the car. Mike and Joshua were very kind and helpful as well. My sister Debbie also purchased her car from O'Daniel. More

3rd car I want to thank, Phil Swaidner. He found our family the perfect third vehicle, for our oldest child to drive . Phil is an awesome salesman, no pressur I want to thank, Phil Swaidner. He found our family the perfect third vehicle, for our oldest child to drive . Phil is an awesome salesman, no pressure and explained everything about the car. I would recommend buying a car from Phil Swaidner at O'Daniel Ford in New Haven. Thank you again for your help. Jim H. More

Simply Amazing I came to the dealership looking at a specific vehicle and drove away in it a few days later. The O'daniel team really helped me finalize my purchase I came to the dealership looking at a specific vehicle and drove away in it a few days later. The O'daniel team really helped me finalize my purchase and feel comfortable with getting a new to me car. More

Salesmanship Phil is the picture perfect salesman. Selling a car is the by product of all the other qualities he has demonstrated. He genuinely cares about the p Phil is the picture perfect salesman. Selling a car is the by product of all the other qualities he has demonstrated. He genuinely cares about the people he serves. Before the sale he is considerate, knowledgeable, friendly, easily accessible and answers every question with honesty. After the sale he makes sure everything is going well with the car and you are satisfied that everything has occurred even after a long period of time. He stays in contact. He doesn't just want to sell you a car. He wants to earned your respect, friendship, and trust. He is cut from a different cloth than most salesman I have encountered the past 20 years. He believes in customer service forever. Customer service is becoming an lost art. It is refreshing that Phil practices it no matter the circumstances. More important that being a perfect salesman, he is an outstanding person. O'Daniel Ford should be proud he is a part of their organization. More

Very professional service, friendly and easy to use I made my purchase using digital technology; consumer reports for identifying the vehicle and then AutoTrader to find the dealership. O'Daniel Ford an I made my purchase using digital technology; consumer reports for identifying the vehicle and then AutoTrader to find the dealership. O'Daniel Ford and Mitsubishi have an internet presence team that made my transaction and purchasing process easy to use and very professional. The team was in constant contact with me before and after the sale to ensure my purchasing satisfaction. Even though this dealership was over 2 plus hours away from my home, they made me feel as if they were my hometown neighbor. I would highly recommend this dealership for your next car purchase. More

Buying 1st car I test drove 2 different cars and bought the second one. I love my car. Everyone was very helpful and patient with me as I struggled to wrap my head a I test drove 2 different cars and bought the second one. I love my car. Everyone was very helpful and patient with me as I struggled to wrap my head around how fast everything moved. More