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ODaniel Ford

New Haven, IN

5.0
2,597 Reviews
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford of your choice. At O'Daniel East, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs. Whether you're shopping new or used, we're here to help with your vehicle search. Our well-stocked inventory includes popular Ford models, including Ford F-150, Ford Ranger, Escape, Edge, and Bronco. Wherever you live in the Fort Wayne area, or if you're driving from Defiance, Decatur or Auburn, we’re ready to serve you. Make Ford Dealers Fort Wayne the first stop in your search for a new car, truck or SUV. Commitment to customer care at O'Daniel East doesn't stop with your vehicle purchase. Our New Haven Ford Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Ford or other brand, we can take care of it with service at competitive prices. We run service specials all the time and recommend you frequently visit our Web site to learn about them
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631 Lincoln Highway West

New Haven, IN

46774

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Showing 2,597 reviews

December 07, 2018

Phil Swaidner is THE best! Phil was very patient and considerate to work with in choosing my new to me 2014 Ford Escape Titanium! He went over all the bells and whistles of thi More

by Judi's escape
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Everson , Phil Swaidner
Dec 10, 2018 -

ODaniel Ford responded

The O’Daniel family would like to take this opportunity to thank you for writing a review about your car buying experience. Our main goal is customer satisfaction and reading buyer reviews helps us achieve this goal. Our award winning Sales, Service, and Parts departments are ready to service any of your vehicle needs. We look forward to many more years of providing you our top quality customer service.

December 01, 2018

Outstanding Customer Service My wife and I recently needed to purchase a new minivan for our family. Honestly, we weren’t looking forward to it - we were overwhelmed and a bit str More

by ODanielFordCustomerForLife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pocci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Everson , Ryan Keebler
Dec 03, 2018 -

ODaniel Ford responded

Thank you so much for your business. We are fortunate to have customers like you and will do everything we can to live up to your expectations.

December 01, 2018

Fast and friendly Ryan was very friendly and helpful. He listened to and accommodated our needs. He took the time to find the best vehicle for our family. He made sure More

by Alanna22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Everson , Ryan Keebler
Dec 03, 2018 -

ODaniel Ford responded

O’Daniel Ford loves to hear feedback from our guests. We will certainly share your thoughts with our team. We really appreciate you!

November 29, 2018

Amazing Customer Service! Wow! What a great experience!!! We worked with Mike Pocci, Ryan Keebler, & business manager Mike Everson... and they were a fantastic team! They were More

by HappyCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pocci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Everson , Ryan Keebler
Nov 30, 2018 -

ODaniel Ford responded

We are grateful for your time and your feedback. We look forward to serving you now and in the future. We would be honored to serve your friends and family as well.

November 29, 2018

My time at Odaniels My experience was friendly, helpful, and thoughtful. I would recommend this dealership highly to friends, family, and co-workers as well. They helped More

by KEC47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Coen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2018 -

ODaniel Ford responded

Thank you so much for your business. We are fortunate to have customers like you and will do everything we can to live up to your expectations.

November 21, 2018

5 stars Very easy going place. Mike was so nice and did an awesome job for us Over an hour drive to the dealership and it was worth it. Relatively fast proc More

by Boibilly2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pocci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Everson
Nov 26, 2018 -

ODaniel Ford responded

We are grateful for your time and your feedback. We look forward to serving you now and in the future. We would be honored to serve your friends and family as well.

November 19, 2018

Buying a 2103 Dodge Avenger from Phil Swaidner. My wife and I had bought a 2008 Chevy Tahoe a couple of years ago and Phil was more than helpful with that. We thought we would go back and see if we More

by cbuck1371
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Swaidner
Nov 20, 2018 -

ODaniel Ford responded

Thank you so much for your business. We are fortunate to have customers like you and will do everything we can to live up to your expectations.

November 19, 2018

Great customer service Mike Pocci did a great job showing me all the features of my vehicle. His customer service was top notch and he was able to juggle multiple customers More

by BECKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pocci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2018 -

ODaniel Ford responded

We are grateful for your time and your feedback. We look forward to serving you now and in the future. We would be honored to serve your friends and family as well.

November 19, 2018

Very good to work with Very easy dealership to work with and prompt response for my new SUV purchase. The finance department had the paperwork ready to go for signing which More

by Escape SUV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Coen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2018 -

ODaniel Ford responded

We are grateful for your time and your feedback. We look forward to serving you now and in the future. We would be honored to serve your friends and family as well.

November 15, 2018

Great experience Our experience with ODaniel is they are honest, no pressure, no hassle, and great customer service. They make sure you are fully satisfied with your p More

by Kev&Min
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Swartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Coen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2018 -

ODaniel Ford responded

It was our pleasure to assist you with your purchase at O’Daniel Ford. We look forward to seeing you in our service department for your first oil change!

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