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ODaniel Ford
New Haven, IN
2,501 Reviews
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford of your choice. At O'Daniel East, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs. Whether you're shopping new or used, we're here to help with your vehicle search. Our well-stocked inventory includes popular Ford models, including Ford F-150, Ford Ranger, Escape, Edge, and Bronco. Wherever you live in the Fort Wayne area, or if you're driving from Defiance, Decatur or Auburn, we’re ready to serve you. Make Ford Dealers Fort Wayne the first stop in your search for a new car, truck or SUV.
Commitment to customer care at O'Daniel East doesn't stop with your vehicle purchase. Our New Haven Ford Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Ford or other brand, we can take care of it with service at competitive prices. We run service specials all the time and recommend you frequently visit our Web site to learn about them
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,501 reviews
March 06, 2024
From my initial order to delivery of my truck, Jennifer Hull helped to guide us through the ups and downs of purchasing Ford's new high demand truck, the Ford Maverick. During final delivery, Jennifer help Hull helped to guide us through the ups and downs of purchasing Ford's new high demand truck, the Ford Maverick. During final delivery, Jennifer helped to ensure that our closing went smoothly -- and it did! O'Daniel Ford was able to help us obtain financing at a price point that honored our monthly budget. I look forward to purchasing my next vehicle through Jennifer and the O'Daniel Ford team. More
by BROBRAD1969
March 06, 2024
It was a great pleasure meeting and dealing with Merlin and the rest of the staff at O’Daniels Ford in New Haven. The had the exact vehicle I was looking for in stock and their knowledge and no pressure sa and the rest of the staff at O’Daniels Ford in New Haven. The had the exact vehicle I was looking for in stock and their knowledge and no pressure sales made the experience incredible. I wouldn’t hesitate sending my family and friends to Merlin and crew for a great deal on a new Ford! Thanks for a great visit and impressive experience! More
by falcon5962
March 06, 2024
After having previously been a mechanic that worked in a car dealership, I have seen the good, the bad, and the ugly of car sales. I can honestly say that Mike at O'Daniel's gave both my wife and I one of t car dealership, I have seen the good, the bad, and the ugly of car sales. I can honestly say that Mike at O'Daniel's gave both my wife and I one of the best car buying experiences we have had. From my perspective, they did not try to up-sell us. They simply gave information about their services and allowed us to make an informed decision. They also greatly respected our time. There was no hidden fees or surprises. The price they told us was the price it was. From my wife's perspective, she was not overlooked. Mike intentionally engaged with my wife and both encouraged and answered her questions. More
by sextonbenjamin84
Employees Worked With
March 02, 2024
Jennifer did a great job staying on contact and communicating when an offer was available and worked within my preferences. communicating when an offer was available and worked within my preferences. More
by wrt4tak
Employees Worked With
March 02, 2024
Job well done. Very helpful and knowledgeable in the sales department. They located the car for me. Very helpful and knowledgeable in the sales department. They located the car for me. More
by dhendz
March 01, 2024
My accounting firm purchased a vehicle to use for courier services. It was busy at the office so he brought the car for us to review and test drive... right to the front door of our office! He then drove b services. It was busy at the office so he brought the car for us to review and test drive... right to the front door of our office! He then drove back and forth from New Haven to our office by Lutheran Hospital to bring purchase paperwork for signature and delivered a freshly detailed car right to our doorstep! THAT is what I call customer service! Trade-In was way more than we expected to receive! PURE EXCELLENCE! More
by Barbara
Employees Worked With
March 01, 2024
One of my best buying experiences ever! Very responsive and helpful people. I have received the best possible service throughout the whole process of purchase. Amazing dealership, amazing s Very responsive and helpful people. I have received the best possible service throughout the whole process of purchase. Amazing dealership, amazing salesperson Jennifer Hull, amazing manager Lauren O’Daniel. Thank you for everything once again More
by sergeysadykov23
Employees Worked With
Other Employees :
Lauren O'Daniel
February 29, 2024
Austin was amazing! We did a transaction in the middle of the week in between meeting clients. He was so gracious to me coming to me with paperwork and hand delivered th We did a transaction in the middle of the week in between meeting clients. He was so gracious to me coming to me with paperwork and hand delivered the vehicle as well so I didn’t have to leave my job and clients. I definitely recommend him as he’s easy to work with, communicates well/timely, and goes above and beyond. More
by Leticia
Employees Worked With
February 29, 2024
We enjoy working with Austin and buying our vehicles at ODaniel Ford in New Haven ODaniel Ford in New Haven More
by andy
Employees Worked With
February 29, 2024
Austin was very helpful explaining to me about my options on trading in my 2021 Explore. He was very helpful in explaining all about the lease. Austin also did a great job explaining about all the new things on trading in my 2021 Explore. He was very helpful in explaining all about the lease. Austin also did a great job explaining about all the new things we could in the new Explore. He also helped me set up my Ford app and how to use it. More
by daddynobucks13
