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ODaniel Ford

New Haven, IN

Overview
Employees
Reviews
Vehicles
5.0
2,591 Reviews
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford of your choice. At O'Daniel East, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs. Whether you're shopping new or used, we're here to help with your vehicle search. Our well-stocked inventory includes popular Ford models, including Ford F-150, Ford Ranger, Escape, Edge, and Bronco. Wherever you live in the Fort Wayne area, or if you're driving from Defiance, Decatur or Auburn, we’re ready to serve you. Make Ford Dealers Fort Wayne the first stop in your search for a new car, truck or SUV. Commitment to customer care at O'Daniel East doesn't stop with your vehicle purchase. Our New Haven Ford Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Ford or other brand, we can take care of it with service at competitive prices. We run service specials all the time and recommend you frequently visit our Web site to learn about them
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631 Lincoln Highway West

New Haven, IN

46774

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Showing 2,591 reviews

July 01, 2024

I usually will steer clear of dealerships as I very rarely come away feeling like I got a fair deal, however, Kenny my sales person was very personable and didn’t try to pressure me in anyway, he was v More

by samw67
Recommend Dealer
Yes
Employees Worked With
Kenny Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Ringenberg
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Aug 17, 2024 -

ODaniel Ford responded

Thank you for sharing your experience! We’re thrilled to hear that Kenny made your visit so positive and stress-free, from negotiating a fair price to handling the trade-in and even going the extra mile with a lunchtime treat. His personable approach and willingness to work with you are exactly what we strive for. We’re glad you enjoyed the coneys too! If you need anything else or have more questions in the future, don’t hesitate to reach out. Thanks again for your support and for choosing us!

June 30, 2024

I was looking for a ford explorer and Merlin showed me all the different models and explain them thoroughly. I will recommend Merlin to anybody.I know that needs a ford vehicle. More

by Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Merlin Seslar, Dan Ringenberg
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Aug 17, 2024 -

ODaniel Ford responded

Thank you for your positive feedback! We’re thrilled to hear that Merlin provided thorough explanations of the different Ford Explorer models and helped you find the right one. Your recommendation means a lot to us, and we’re glad to know you had a great experience. If you or anyone you know needs further assistance, feel free to reach out. Thanks again for your support!

June 29, 2024

Merlin was pleasure to work with. He provided us with all the information needed to purchase the perfect vehicle to meet our needs. The financing process was easy and informative all More

by The friendly ghost
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff O'Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Merlin Seslar, Dan Ringenberg
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Aug 17, 2024 -

ODaniel Ford responded

Thank you for your feedback! We’re delighted to hear that Merlin did an excellent job explaining the different Ford Explorer models and helping you find the right one. Your recommendation is greatly appreciated, and we’re thrilled that you had a great experience. If you or anyone you know needs further assistance, don’t hesitate to reach out. Thanks again for your support!

June 27, 2024

Cleanly, Friendly organized & welcoming to people who are unsure of the easy of buying a car. More

by Jr44551!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bret Gump
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2024 -

ODaniel Ford responded

Thank you for your kind words! We’re delighted to hear that you found our dealership clean, friendly, organized, and welcoming. We strive to make the car-buying process as smooth and reassuring as possible for everyone. If you have any more questions or need further assistance, don’t hesitate to reach out. Thanks again for choosing us!

June 27, 2024

I can't say enough good things about Merlin Seslar and the staff at O'Daniel Ford. Merlin answered all my questions and got me the used car I wanted without any pressure or attempt to upsell. Highly recom More

by phil
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Merlin Seslar
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Aug 17, 2024 -

ODaniel Ford responded

Thank you for your wonderful feedback! We’re thrilled to hear that Merlin and the O'Daniel Ford team provided you with a pressure-free experience and helped you find the used car you wanted. Your recommendation means a lot to us. If you need anything else or have more questions in the future, feel free to reach out. Thanks again for your support!

June 26, 2024

Kenny Miller and Bret Gump were wonderful to work with. We would highly recommend this dealership. More

by nic
Recommend Dealer
Yes
Employees Worked With
Kenny Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Gump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2024 -

ODaniel Ford responded

Thank you for your kind words! We’re delighted to hear that Kenny and Bret made your experience so positive. Your recommendation of our dealership means a lot to us. If you need any further assistance or have more questions in the future, please don’t hesitate to reach out. Thanks again for your support!

June 26, 2024

I worked with Bret and Kenny. They were fantastic! Would highly recommend to anyone looking to purchase a new ride! More

by Holmesy7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Gump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2024 -

ODaniel Ford responded

Thank you for your great feedback! We’re thrilled to hear that Bret and Kenny provided you with fantastic service. Your recommendation means a lot to us, and we’re glad you had a positive experience. If you or anyone you know needs further assistance in the future, don’t hesitate to reach out. Thanks again for choosing us!

June 26, 2024

Kenny Miller and Dan Ringenberg were fantastic to work with. It was a hot busy Saturday and poor Kenny was running back and forth almost nonstop, but we never felt neglected. Both Kenny and Dan made me More

by Sherylimbody
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Ringenberg
Report | Print
Aug 17, 2024 -

ODaniel Ford responded

Thank you for your kind words! We’re thrilled to hear that Kenny and Dan provided you with excellent service, even on a busy day. It’s wonderful to know that they made you feel valued and treated you like a friend. Your recommendation means a lot to us. If you need anything else or have more questions in the future, don’t hesitate to reach out. Thanks again for choosing us!

June 26, 2024

Mike was a pleasure to work with. He made buying what I needed fast and easy. It's been a month and he still keeps in touch to be sure my C-HR is as expected. I still love it. More

by Kay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pocci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2024 -

ODaniel Ford responded

Thank you for your wonderful feedback! We’re thrilled to hear that Mike made the buying process fast and easy, and that he continues to check in to ensure you’re happy with your C-HR. Your satisfaction is important to us, and we’re glad to know you still love your vehicle. If you need anything else or have more questions in the future, feel free to reach out. Thanks again for your support!

June 25, 2024

Salesman was very helpful and friendly. He was knowledgeable and had great follow up. Terrific to work with More

by Linda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2024 -

ODaniel Ford responded

Thank you for your positive feedback! We’re delighted to hear that your salesman was helpful, friendly, and knowledgeable, and that he provided great follow-up. It’s wonderful to know you had a terrific experience working with him. If you need any further assistance or have more questions in the future, don’t hesitate to reach out. Thanks again for choosing us!

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