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ODaniel Ford
New Haven, IN
2,597 Reviews
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford of your choice. At O'Daniel East, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs. Whether you're shopping new or used, we're here to help with your vehicle search. Our well-stocked inventory includes popular Ford models, including Ford F-150, Ford Ranger, Escape, Edge, and Bronco. Wherever you live in the Fort Wayne area, or if you're driving from Defiance, Decatur or Auburn, we’re ready to serve you. Make Ford Dealers Fort Wayne the first stop in your search for a new car, truck or SUV.
Commitment to customer care at O'Daniel East doesn't stop with your vehicle purchase. Our New Haven Ford Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Ford or other brand, we can take care of it with service at competitive prices. We run service specials all the time and recommend you frequently visit our Web site to learn about them
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,597 reviews
January 22, 2019
Very satisfied customer My salesman Mike Pocci was a pleasure to work with. He listened to my needs and wants. He fit me into a F150 that is truly a perfect match. His follow My salesman Mike Pocci was a pleasure to work with. He listened to my needs and wants. He fit me into a F150 that is truly a perfect match. His follow up was second to none. Although not everything was perfect, they actively worked to make things right. I look forward to many years of relationship business with O'Daniel Ford in New Haven. More
by Bwcoach1
January 21, 2019
Quick, helpful service I was thrown into the vehicle market unexpectedly and just looking for something on the lesser expensive side, quickly. Pheonix was very quick to comm I was thrown into the vehicle market unexpectedly and just looking for something on the lesser expensive side, quickly. Pheonix was very quick to communicate with me through the process. He did what a salesman should do by asking if I was interested in other options, but I was very pleased that he didn't try to push me into anything I didn't want after explaining my situation and what I was looking for. He was very helpful getting me in and moving through the process of getting the type of car I was looking for. Mike and Phoenix both did a good job answering my few questions and making the whole experience go very smooth. More
by Jim
Employees Worked With
Mike Everson , Phoenix Nichols
January 20, 2019
Please My experience was great. Everything was handled swiftly, no surprises, and I got a great vehicle. I would definitely reccomend this dealership to ot My experience was great. Everything was handled swiftly, no surprises, and I got a great vehicle. I would definitely reccomend this dealership to other people seeking a new or used car. More
by gswhitehead
Employees Worked With
Mike Everson , Phil Swaidner
January 17, 2019
Top-Rated Experience What a GREAT Dealership and Salesman experience. Ryan was very professional and courteous and helped walk me through the process to purchase my new 20 What a GREAT Dealership and Salesman experience. Ryan was very professional and courteous and helped walk me through the process to purchase my new 2018 Ford Ecosport Titanium 4×4. There was no high pressure and no missinterpretations in the whole process. This dealership CARES about you and wont pressure you to complete a sale. They move at YOUR pace, and follow up afterwards to make sure you like your vehicle. I will be back in the future years! Kelly G. More
by Kelly G.
Employees Worked With
Ryan Gustin
January 15, 2019
It was fantastic The dealership was awesome and super clean and the people were nice. They helped me get the vehicle I wanted. And I didn’t have any issues getting th The dealership was awesome and super clean and the people were nice. They helped me get the vehicle I wanted. And I didn’t have any issues getting the vehicle. More
by Tysnapper12
Employees Worked With
Phil Swaidner
January 11, 2019
Awesome This was my first car buying experience and it was pleasant and smooth. I would buy again and recommend this dealer. Thanks again for all your help. This was my first car buying experience and it was pleasant and smooth. I would buy again and recommend this dealer. Thanks again for all your help. More
by RaashidaM
Employees Worked With
Phoenix Nichols
January 09, 2019
Great experience Mike Pocci sold me my last vehicle and I made sure when I was looking to replace it, he was the first one to call. Next time my husband and I are in t Mike Pocci sold me my last vehicle and I made sure when I was looking to replace it, he was the first one to call. Next time my husband and I are in the market for a new vehicle or if any family/friends are, we will make sure to reccomend him. This was a great buying experience just as last time, thank you. More
by Ford150Lady
January 08, 2019
Awesome place to buy a car!!!! Super friendly and helpful staff. They had a huge selection of vehicals. Phoenix went above and beyond to help me find my prefect car, and I love it!! Super friendly and helpful staff. They had a huge selection of vehicals. Phoenix went above and beyond to help me find my prefect car, and I love it!! More
by Lc21
Employees Worked With
Phoenix Nichols
January 07, 2019
Great experience Very friendly staff. No pressure salesman. I came out with the exact car I was looking for at the price that I could afford. They made it easy & painl Very friendly staff. No pressure salesman. I came out with the exact car I was looking for at the price that I could afford. They made it easy & painless. They're cars are very reasonably priced. I would recommend them to anyone. More
by CyndiV
January 05, 2019
Amazing easy Mike Pocci was very kind and non judgemental. He was knowledgeable and helped get me the suv I wanted in not an easy financial situation. I'm grateful Mike Pocci was very kind and non judgemental. He was knowledgeable and helped get me the suv I wanted in not an easy financial situation. I'm grateful for his help. He cared which is a natural trait of his and not one that is fake to make a sale. He made sure I knew how to work controls in my vehicle and felt comfortable in my SUV. I will recommend him to friends and family. More
by Susan
