ODaniel Ford

Received an awful deal on a F 250 We saw the truck online and drove to Indiana to buy it. There was no real negotiation on price. Finance person asked me to sign a blank page. We paid We saw the truck online and drove to Indiana to buy it. There was no real negotiation on price. Finance person asked me to sign a blank page. We paid cash and felt as if we were rushed through and not taken seriously. Pointed out problems with no offer to fix or guidance on what to do. Spent $700 on what the salesman’s claimed were minor repairs. The truck has a Broken leaf spring within a month of purchase. More

Awesome experience!! Ethan was super great to deal with. No bickering back and forth on numbers! Great, great experience!! Would highly recommend to anyone wanting to pur Ethan was super great to deal with. No bickering back and forth on numbers! Great, great experience!! Would highly recommend to anyone wanting to purchase a new or used vehicle! More

great selection, great people! excellent experience, will refer other friends n family I was initially looking at another vehicle but ended up buying a different vehicle that worked excellent experience, will refer other friends n family I was initially looking at another vehicle but ended up buying a different vehicle that worked better More

First car You guys are so amazing! Buying your first car can be scary but you all made me feel so confident in my decision! Thank you so much!!! Amy and Ryan we You guys are so amazing! Buying your first car can be scary but you all made me feel so confident in my decision! Thank you so much!!! Amy and Ryan were great and made the whole process worry free! More

Another excellent experience! I have been a customer of the O'Daniel's for many years and that trend will continue after my most recent experience at O'Daniel Ford Mitsubishi in Ne I have been a customer of the O'Daniel's for many years and that trend will continue after my most recent experience at O'Daniel Ford Mitsubishi in New Haven. I initially drove onto the lot to gather information about leasing a vehicle since my current car was approaching 100K miles with many payments remaining. Why did I choose O'daniel Ford? The staff at O'Daniel Ford treated my wife so well during her two vehicle transactions there that I started taking my Jeep there for service 2 years ago and was impressed on that end as well. I was able to chat with Doug Taylor about my leasing questions and he explained the entire process and was tremendously helpful in giving me all the information necessary to make a decision without any pressure whatsoever. After our initial conversation, Doug and Sales Manager Brent Swartz crunched numbers and gave me figures on several vehicles. I test drove a couple vehicles and decided on one that fits my needs perfectly. Mike Everson explained financing and we got the paperwork done in minutes. I spoke with Service Manager Mike Lothamer who I've trusted with my family's cars as long as I can remember so I felt comfortable with the entire transaction. At O'Daniel Ford Mitsubishi, each time you drive on to the lot or walk into a showroom, you see the same familiar faces and and that means something in this day and age. I would highly recommend O'Daniel Ford Mitsubishi to anyone looking to buy or lease a car, truck, SUV or commercial vehicle. My wife and I will be back! More

Pleasant car buying experience This dealership and our salesman Phoenix were very pleasant to work with and very accommodating. Phoenix was able to answer all of our questions in a This dealership and our salesman Phoenix were very pleasant to work with and very accommodating. Phoenix was able to answer all of our questions in a timely manner. Very smooth transaction. More

Great Experience Phil was great. He was very helpful and made the whole transaction go smoothly. We were in and out quickly and everyone was so friendly. This was the Phil was great. He was very helpful and made the whole transaction go smoothly. We were in and out quickly and everyone was so friendly. This was the best car buying experience I’ve had. More

Great salesmanship The dealership drove the van we wanted to buy over an hour away to our home to let us keep overnight to test drive. Mike Pocci was great to work with The dealership drove the van we wanted to buy over an hour away to our home to let us keep overnight to test drive. Mike Pocci was great to work with and very forthcoming about everything. And if it werent for Phoenix marketing the van on facebook, we never would have found it. Highly recommend! More

Phoenix was very helpful and I got the truck I wanted the sales department was very straight forward and getting the truck I wanted was easy. phoenix was very knowledgeable and was able to answer any que the sales department was very straight forward and getting the truck I wanted was easy. phoenix was very knowledgeable and was able to answer any questions I had. I will be a repeat customer for sure More

Seamless The salesperson Phoenix was polite courteous and most of all accurate. From knowing the product and how to operate it.... As well as the financing and The salesperson Phoenix was polite courteous and most of all accurate. From knowing the product and how to operate it.... As well as the financing and the different options that were available. A very time-efficient individual stayed on task and his numbers were accurate as well the product that was online was what was in the parking lot and what we bought,.. More