ODaniel Ford
New Haven, IN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Nice experience I was impressed with the responsiveness and flexibility of the sales staff. Negotiations went smoothly and I am very happy with the outcome. I would I was impressed with the responsiveness and flexibility of the sales staff. Negotiations went smoothly and I am very happy with the outcome. I would definitely go back for future purchases. More
Outstanding Professionals These guys at O'daniel made my buying experience so painless! I'd spent the last month or so searching the market and came back to Kenny when I was r These guys at O'daniel made my buying experience so painless! I'd spent the last month or so searching the market and came back to Kenny when I was ready to purchase my vehicle. The process went so smoothly with all the guys working together. What a great team effort! More
O’Daniel Ford Review My salesman, Ron, was very nice to get along with and did everything that he could to steer me in the right direction of truck. He was never too pushy My salesman, Ron, was very nice to get along with and did everything that he could to steer me in the right direction of truck. He was never too pushy to get me to sign for things that I was not interested in. I would highly recommend the team at O’Daniel’s anytime! More
Best crew in town The customer service I received from the crew at O'daniels was above and beyond what I expected. I wasn't just another customer to them, I was family The customer service I received from the crew at O'daniels was above and beyond what I expected. I wasn't just another customer to them, I was family, at least that's how they made me feel. I went in to buy new explorer and they listened to my needs, and told me that in my situation a lease would work out better for me. Phil my salesman did an exceptional job answering all my questions and explaining all the new features to me. I will send anybody looking for a new or used car to Phil, very patient and friendly and most of all helpful. Once we figured out what I wanted Brent found it and got it to the dealership over night. still cant believe how he did that thank you Brent. from there it was on to financing. Mike made that effortless, he came in under my budget, it was almost like they were paying me to take this explorer. very organized and efficient from beginning to end. O'daniels and there crew is amazing. Definitely go there to get your next vehicle.You wont be disappointed! More
Great Customer Service Ryan and all are great!! Very caring and listened closely to what I could afford and what I needed!! Excellent rating, wish you were in Chicago! Tha Ryan and all are great!! Very caring and listened closely to what I could afford and what I needed!! Excellent rating, wish you were in Chicago! Thanks a bunch!!! More
So Easy is the easiest way to describe our experience with Phil Swaidner and the O’Daniel Ford Mitsubishi team in New Haven. They have earned my business, e is the easiest way to describe our experience with Phil Swaidner and the O’Daniel Ford Mitsubishi team in New Haven. They have earned my business, especially with hassle-free experience my wife and I had in purchasing our vehicle. With the “busy” lives we all live today, with family and work obligations, Phil took control of the situation and got the job done. My wife and I appreciate the fact Phil listened and found the vehicle we wanted and even got the finance approval done before we ever showed up for our test drive. Ounce we arrived he had two vehicles for us to drive, but we settled on the first one we drove. Honesty and Integrity makes everything go a lot easier. Phil and the team at O’Daniel we’re not the usual high pressure sales we have experienced in the past. They simply listened to what we wanted, the payment we were looking for and delivered. Thanks again Phil! More
Thanks Mike! We had a good experience. Came in with an idea of what we wanted. Mike was very knowledgeable, and great to work with. Never got that feeling that h We had a good experience. Came in with an idea of what we wanted. Mike was very knowledgeable, and great to work with. Never got that feeling that he was trying to push us into buying right now. He has also been fantastic with following up on a couple minor after purchase requests we had. Go to ODaniel Ford Mitsubishi, and ask for Mike P! I will the next time I'm in the market. Thanks Mike! More
Not a very good experience I bought my first car at this dealership. All things were good until I had to take my car into service 3 times within the first 30 days of owning the I bought my first car at this dealership. All things were good until I had to take my car into service 3 times within the first 30 days of owning the car before they could tell me what the issue was. When they kept my car over night they gave me a car to drive and it was very unexeptable. It was a recent trade in that they did not clean at all. There was cups and trash from the previous owner in the car, and the smell of the car was horrible. After the service center could not tell me what was wrong with my vehicle they had no interest in helping me set up appointments I had to call another dealership myself. I will not purchase from this dealership ever again. More
Traded vehicles I went to o'daniel in new haven, to look at vans and found a 2011 dodge grand caravan mainstreet. My salesmen was Pheonix nichols.. Friendly ans helpf I went to o'daniel in new haven, to look at vans and found a 2011 dodge grand caravan mainstreet. My salesmen was Pheonix nichols.. Friendly ans helpfull saleman. I would deffinately reccomend this dealership to my friends and family More
Up and Beyond I was having difficulty getting funded due to an accident which totaled my car (not my fault) but resulted in a payoff balance that needed to be rolle I was having difficulty getting funded due to an accident which totaled my car (not my fault) but resulted in a payoff balance that needed to be rolled over into a new purchase. Ryan and Ken worked hard to find a vehicle for me. Ryan went up and beyond, calling my insurance company to plead for my case and then working to find a vehicle that a lender would loan on as well as roll the payoff balance from the total vehicle. They were patient and encouraging and I drove away with a Ford 150, a truck I never thought I could afford. Ken has called and emailed to follow up to be sure everything is good with the purchase. Everybody I spoke and dealt with there was professional and great to work with. I would highly recommend them to others. More