ODaniel Ford
New Haven, IN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Returning customer I rate this dealership 5 stars because I have always received great customer service. I feel confident buying my next vehicle from Odaniel Ford- grea I rate this dealership 5 stars because I have always received great customer service. I feel confident buying my next vehicle from Odaniel Ford- great service at the dealership, and I enjoy viewing the inventory online (very convenient)! More
Family Van Mike Pocci helped me find the vehicle to fit my growing family. When my wife and I found out we were expecting our 3rd child, we knew we needed someth Mike Pocci helped me find the vehicle to fit my growing family. When my wife and I found out we were expecting our 3rd child, we knew we needed something with third row seating. Mike took the time to show us the options in our price range and made sure we were satisfied with our choice. Mike and his team were friendly, knowledgeable, and didn’t pressure us like other dealerships have in the past. I will definitely go back to O’Daniel for my next vehicle. More
Excellent Service I stopped in on a Friday 7 minutes before closing time after 2 prior hours of test driving at other dealerships. I felt bad because it was closing ti I stopped in on a Friday 7 minutes before closing time after 2 prior hours of test driving at other dealerships. I felt bad because it was closing time, but I really wanted to see this car. Mike welcomed me in. He did not rush me. Instead of asking me to come back the next day, he offered to let me keep the car overnight. In addition to that he gave me his cell number and email address and answered all my additional inquiries that Friday and next Saturday morning before I returned to the dealership. Needless to say, I bought the car the next day. That was no easy process either. Brent, the finance manger, took his time. He answered all of my questions. He made sure I understood everything. He gave me time to weigh my options and even through in a couple bonuses. He was EXTREMELY patient with me. Before I left Mike allowed time for me to ask any questions about my new vehicle. He showed me how to sync my phone. To top it all off I left with a full take of gas. More
Great dealership...very knowledgeable Scott was very friendly and extremely knowledgeable. Great to work with, great prices. & selection. Definitely a dealership to checkout when looking f Scott was very friendly and extremely knowledgeable. Great to work with, great prices. & selection. Definitely a dealership to checkout when looking for your next vehicle More
It was a good experience. Phoenix was very nice and wasn't pushy like other dealership people. He helped me find a car that I could afford. I would recommend my friends and fam Phoenix was very nice and wasn't pushy like other dealership people. He helped me find a car that I could afford. I would recommend my friends and family to go here. More
Always looking to meet our needs We’ve bought multiple vehicles from Mike and every time he’s gone above and beyond. He shows us what we’re looking for, gives us ideas of other option We’ve bought multiple vehicles from Mike and every time he’s gone above and beyond. He shows us what we’re looking for, gives us ideas of other options we might like, and has never made us feel pressured or played games with. Mike has earned our business as well as our trust many times over. More
Highly recommend Odaniel Absolutely loved my car buying experience with ODaniel! All employees that I personally dealt with were very helpful and answered my silly questions. Absolutely loved my car buying experience with ODaniel! All employees that I personally dealt with were very helpful and answered my silly questions. Phoenix was who I dealt with more through it all - he went above and beyond to make sure I knew the details of the car I ended up getting. More
Excellent service I saw the car I was interested in online then decided to take a drive to the dealership to see it in person. Phil was very pleasant and patient with m I saw the car I was interested in online then decided to take a drive to the dealership to see it in person. Phil was very pleasant and patient with me. I test drove two different cars that rainy and windy day and Phil patiently listened to me as I went through my pros and cons with each car. I needed the weekend to think about it and he understood that and gave me all the info I needed to help in my decision. He told me to take the time i needed and that if I had more questions I could reach out to him on Sunday. I ended up calling him first thing Monday morning. Within a few short hours the Ford Explorer was mine! Phil was even so kind enough to move my belongings from my old car to my new car. That’s customer service at its finest! I’ve already recommended him to one of my coworkers! Thanks Phil and Thank you Mike for walking me through the finance paperwork. You guys are awesome! More
Professional and Understanding Phil S. and Mike E. were very helpful in guiding me through my first car buying experience. They listened to my cares and concerns about what I needed Phil S. and Mike E. were very helpful in guiding me through my first car buying experience. They listened to my cares and concerns about what I needed in a vehicle and why those needs were important to me. Customer service expectations were exceeded when they took the time to answer all my questions while explaining financing in a language I could understand and felt comfortable with. I left the dealership feeling happy with the customer service, confident in my decision making, and, of course, a car! More
Outstanding service all around From Glenn and Mike in service, Scott in sales and Mike in financing, we are so happy with our purchase. They worked with us in every part of the sal From Glenn and Mike in service, Scott in sales and Mike in financing, we are so happy with our purchase. They worked with us in every part of the sale. I did my research before ever talking to anyone in multiple locations and the guys at O’Daniels won in every category. I will definitely send them as much business as I can. If you are as picky as I am there is nowhere else to go. Great job guys!!!! More