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ODaniel Ford
New Haven, IN
2,501 Reviews
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford of your choice. At O'Daniel East, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs. Whether you're shopping new or used, we're here to help with your vehicle search. Our well-stocked inventory includes popular Ford models, including Ford F-150, Ford Ranger, Escape, Edge, and Bronco. Wherever you live in the Fort Wayne area, or if you're driving from Defiance, Decatur or Auburn, we’re ready to serve you. Make Ford Dealers Fort Wayne the first stop in your search for a new car, truck or SUV.
Commitment to customer care at O'Daniel East doesn't stop with your vehicle purchase. Our New Haven Ford Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Ford or other brand, we can take care of it with service at competitive prices. We run service specials all the time and recommend you frequently visit our Web site to learn about them
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,501 reviews
November 19, 2018
Very good to work with Very easy dealership to work with and prompt response for my new SUV purchase. The finance department had the paperwork ready to go for signing which Very easy dealership to work with and prompt response for my new SUV purchase. The finance department had the paperwork ready to go for signing which allowed me to have my keys in hand faster than I was expecting. More
by Escape SUV
Employees Worked With
Ronald Coen
November 19, 2018
Buying a 2103 Dodge Avenger from Phil Swaidner. My wife and I had bought a 2008 Chevy Tahoe a couple of years ago and Phil was more than helpful with that. We thought we would go back and see if we My wife and I had bought a 2008 Chevy Tahoe a couple of years ago and Phil was more than helpful with that. We thought we would go back and see if we could find a good reliable vehicle for myself. We were more than pleased. Phil is a very helpful, knowledgeable and most of all honest salesman. We will continue to go to him for our vehicle purchases for as long as we can. He stays in touch and genuinely makes sure you as a customer is happy. Thank you Phil for all your hard work. More
by cbuck1371
Employees Worked With
Phil Swaidner
November 19, 2018
Great customer service Mike Pocci did a great job showing me all the features of my vehicle. His customer service was top notch and he was able to juggle multiple customers Mike Pocci did a great job showing me all the features of my vehicle. His customer service was top notch and he was able to juggle multiple customers on a very busy day. He was low pressure and really easy to work with. More
by BECKY
Employees Worked With
November 15, 2018
Great experience Our experience with ODaniel is they are honest, no pressure, no hassle, and great customer service. They make sure you are fully satisfied with your p Our experience with ODaniel is they are honest, no pressure, no hassle, and great customer service. They make sure you are fully satisfied with your purchase and you aren't pressured into something you don't really want. They are very reasonable on their prices. They also take the time to make sure you are comfortable and knowledgeable of your new car/truck. I would reccomend ODaniel over any other dealer. More
by Kev&Min
November 14, 2018
Ford Escape 2018 Great service and thorough search for the car/sport utility vehicle that would work for me - a senior citizen. Very helpful in going over all feature Great service and thorough search for the car/sport utility vehicle that would work for me - a senior citizen. Very helpful in going over all features of the Escape that was purchased. Will set up time to check on other questions that come up every day! Thank you, Phil. More
by jpoto
Employees Worked With
Phil Swaidner
November 13, 2018
Purchase Great dealership with no pressure to buy. Found exactly what we were looking for. Phil Swaidner went above and beyond to help us! If your looking to p Great dealership with no pressure to buy. Found exactly what we were looking for. Phil Swaidner went above and beyond to help us! If your looking to purchase Phil is the guy to go see. O’Daniel Ford did an amazing job finding my brand new Ford Taurus, it is everything I was looking for. More
by Ryered32@
Employees Worked With
Phil Swaidner
November 13, 2018
Super Service !! Phoenix and Mike were Awesome, they both went above and beyond to help me. I sent an info request from the web site late in the evening and Phoenix re Phoenix and Mike were Awesome, they both went above and beyond to help me. I sent an info request from the web site late in the evening and Phoenix replied in like 10 min from his iPhone ! That's right on. First thing in the morning he called me and we set up a meet. Mike was awesome sauce on the number crunching and got me right where I wanted to be, They worked with me to hammer out a good deal for the both of us, thank you guys ! I truly appreciate it, you will have my return business. These guys are here to help you get what you want, I would recommend them to anyone ! More
by TCE-Michigan
Employees Worked With
Mike Everson , Phoenix Nichols
November 09, 2018
Used car purchase Phoenix did a great job was not pushy/overwhelming in selling me a car. Although, Phoenix was consistent with keeping in touch and understanding the c Phoenix did a great job was not pushy/overwhelming in selling me a car. Although, Phoenix was consistent with keeping in touch and understanding the car I wanted and was looking for ! More
by Ford2014
Employees Worked With
Phoenix Nichols
November 01, 2018
Quick, “no nonsense” transaction This is our second vehicle purchase from an O’Daniel dealership. We continue to be pleased with the courtesy and lack of “gamesmanship” in the buying This is our second vehicle purchase from an O’Daniel dealership. We continue to be pleased with the courtesy and lack of “gamesmanship” in the buying process. More
by Beru
Employees Worked With
Mike Everson , Phoenix Nichols
November 01, 2018
Wonderful experience, great service! A huge thanks to Ron Coen for the great customer service (Brent Swartz too). He kindly and patiently answered all of my questions and I'm very gratef A huge thanks to Ron Coen for the great customer service (Brent Swartz too). He kindly and patiently answered all of my questions and I'm very grateful for the time he spent showing me the ins and outs of my new Ford Fusion SE. I love my car! Janet Carroll, Fort Wayne, IN More
by Janet C.
