ODaniel Ford
New Haven, IN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,502 reviews
Totally Awesome. Ford Taurus is the second vehicle purchasing through Phil since 2014. Phil Is honest, pleasant and will fit your budget. His #1 goal is to make custo Ford Taurus is the second vehicle purchasing through Phil since 2014. Phil Is honest, pleasant and will fit your budget. His #1 goal is to make customers happy and he does just that. Phil keeps in contact 2 or 3 times per year to see if customer is still happy and if there is anything he can do to improve customer service. My family purchases from O'Daniel and is very happy (Dad, Step-Mom, Uncle and Aunt. Yes we are a Ford Family, always have been. The younger guys were so helpful and jumped right in to assist me when Phil was with another customer. Mike was wonderful in explaining details of paperwork and warranty. GREAT BUNCH OF GUYS. I WILL NOT PURCHASE FROM ANY OTHER. I am a Ford Fan, I am an O'Daniel Customer!! More
Great Place to buy a great used car I emailed Odaniel through the Cras.com website. I was contacted almost immediately and setup an appt to drive the car I was interested in. I had to re I emailed Odaniel through the Cras.com website. I was contacted almost immediately and setup an appt to drive the car I was interested in. I had to re-schedule once and they totally understood. The Salesman was Kenny Miller. Great guy, no high pressure, knows the cars on the lot and works well with his manager. They were able to get financing pretty quickly and I drove it home same day. Overall a great experience. More
Salesperson went beyond helpful I recently purchased a car from O’Daniel and my salesman Michael Pocci was more than helpful. He covered all of my questions about the car and even a I recently purchased a car from O’Daniel and my salesman Michael Pocci was more than helpful. He covered all of my questions about the car and even added some information I didn’t know. All of the paperwork was ready and he even washed the car before I picked it up. He made the buying experience so painless and easy, I will be back to see him the next time I need a car or anyone in my family. More
Best Experience Ever with a Dealership!!!!! First of all, this was the best experience I have EVER had walking into a dealership. I found the vehicle I was interested in online and posted intere First of all, this was the best experience I have EVER had walking into a dealership. I found the vehicle I was interested in online and posted interest, received a call about it, and Phoenix had it ready and waiting for me to test drive. My situation was a little complicated due to being in a rental because my current trade-in was in the shop. This was no problem to them! I loved the truck, they did all of the paperwork and worked with the shop that had my car, and did the trade-in perfectly. I was able to drive off with the truck only a couple days later, hassle free, and very happy with financing and insurance add-ons thanks to Mike. Also, the price of the truck was well below any competition within hundreds of miles and it had everything I wanted and more. Overall, I WILL be going back to O'Daniel Ford for purchases in the future and hopefully dealing with Phoenix again. Could not be happier with everything him and the dealership did to make it as smooth as possible. More
Credibility and Honesty I’ve always felt like by business was important to them. They’ve worked with me and helped surprise my wife with the vehicle. My wife and I really li I’ve always felt like by business was important to them. They’ve worked with me and helped surprise my wife with the vehicle. My wife and I really like the jeep! More
Fantastic Experience Phil and his crew were as honest and straight forward as I've seen in my history of car purchases. Phil's service was exemplary and even after the sa Phil and his crew were as honest and straight forward as I've seen in my history of car purchases. Phil's service was exemplary and even after the sale he has still gotten back with me on a bunch of questions I had, in a very timely manner. Great experience for sure! More
Awesome customer service and sales staff. Out of all the dealerships in the area this place is the best. I recommend that anyone needing to buy Give your business to them. Out of all the dealerships in the area this place is the best. I recommend that anyone needing to buy Give your business to them. More
Good experience My wife is particular when it comes to cars. Phil found out what she wanted then didn't hassle her until he found the SUV that fit her criteria. When My wife is particular when it comes to cars. Phil found out what she wanted then didn't hassle her until he found the SUV that fit her criteria. When he found one, we came in for a test drive. Low pressure sales situation. Phil and Ryan were both easy to get along with. We would definitely consider buying from then again More
Thank you! Mike was easy to work with and very helpful in finding me what I was looking for! He was very patient with me and was ready to assist when I finally m Mike was easy to work with and very helpful in finding me what I was looking for! He was very patient with me and was ready to assist when I finally made my mind up on what I wanted to buy. More
A great experience! Buying a car can be very intimidating. It was bittersweet to me because it’s such a big purchase. Mike Pocci took care of me and he made it so easy. H Buying a car can be very intimidating. It was bittersweet to me because it’s such a big purchase. Mike Pocci took care of me and he made it so easy. He wasn’t pushy at all. In fact he kept making sure this was exactly what I wanted to do. Mike and odaniel made this process very calming. Thank you! More