ODaniel Ford

Outstanding customer service! John & Brent went to great lengths to help us out of a (previously unknown) sticky situation. My husband & I have both purchased many, many vehicl John & Brent went to great lengths to help us out of a (previously unknown) sticky situation. My husband & I have both purchased many, many vehicles over the years & have NEVER had the kind if hospitality we received at Odaniel Ford in New Haven, IN. We are extremely please with out vehicle but are even more pleased with the customer service. For the first time in my life, I would HIGHLY recommend this car dealer and will definitely purchase there again. More

Wonderful service, wonderful car! I went here for my first car and Phoenix did the deal for me. The vehicle runs smoothly and everything about the purchase was quick and easy to get do I went here for my first car and Phoenix did the deal for me. The vehicle runs smoothly and everything about the purchase was quick and easy to get done. Very professional, got to me right away, showed us everything, and did an oil change directly before I got the vehicle. Overall, I can't think of a single negative to my experience. Will absolutely go back when I need a new car. More

Had a great experience buying used car After doing a lot of research online to find our ideal car, we decided to drive 2 hours to New Haven to see a few cars that might fit our criteria. We After doing a lot of research online to find our ideal car, we decided to drive 2 hours to New Haven to see a few cars that might fit our criteria. We met Phil when we arrived and he took the time to get to know us. We felt no pressure to buy a car that day. Phil answered all our questions and took the time to learn about our situation and what we wanted and needed in our next car. Negotiations were fair and we felt we got a good final price for the car we purchased. Phil then took the time to show us how to use the many electronic features of the car. The day was a great experience and we are very pleased with the service we received and the car we took home. More

Excellent Buying Experience We had a great experience buying our Ford from Phil and O'Daniel. He was very knowledgeable and listened to our communication requests. This was a n We had a great experience buying our Ford from Phil and O'Daniel. He was very knowledgeable and listened to our communication requests. This was a no-pressure sales experience with Phil and he answered all of our questions. I would highly recommend Phil and the O'Daniel Ford team to others. More

Went out of his way Truck was at another ODaniel dealership Phil went with me to look at it. I liked the truck and we made a deal. Was a bit disappointed in what I receiv Truck was at another ODaniel dealership Phil went with me to look at it. I liked the truck and we made a deal. Was a bit disappointed in what I received for my trade in but had nothing to do with Phil, but they made it up elsewhere so all was good. More

Excellent service My experience with Phil was excellent. He took the time to show me more than one car in my budget He actually looked online and sent me pictures My experience with Phil was excellent. He took the time to show me more than one car in my budget He actually looked online and sent me pictures of 5 different vehicles that I was interested in. He is very friendly, answered all my questions, and is very knowledgeable. He even calls on my birthday to wish me a happy Birthday and on the anniversary of my purchase to see if everything is still ok. I highly recommended that you buy your car from Phil More

Car buying experience Our experience with O’Daniel Ford was very good. John Berghoff was very personable and easy to work with. John and the dealership followed up with u Our experience with O’Daniel Ford was very good. John Berghoff was very personable and easy to work with. John and the dealership followed up with us even after the sale, which shows they care. We definitely recommend and look forward to purchasing and servicing our vehicles there in the future. More

John was the best! John was great to work with! He was very friendly and never pushy. We had dealt with other dealerships in our car search, but O’Daniel Ford was able t John was great to work with! He was very friendly and never pushy. We had dealt with other dealerships in our car search, but O’Daniel Ford was able to beat other prices, but also beat the other dealerships when it came to customer service. More

Great buying experience! This is the second vehicle we've bought from Phil at O'Daniel Ford. Great experience. Never pushy. Always trying to please the customer. This time This is the second vehicle we've bought from Phil at O'Daniel Ford. Great experience. Never pushy. Always trying to please the customer. This time they didn't have exactly what we wanted so they took the time to find something that met all of our requirements and stayed within our budget. Ended up being a nicer vehicle than we were original looking for. Finance and service departments have always treated us well also. Would definitely recommend Phil and O'Daniel to anyone looking for an easy and honest car buying experience. More

Will never buy elsewhere again!!! Ron is our man. The ease of doing business w/Odaniel Ford made it easy to make the decision. We appreciate the honesty Ron gave us. He made us feel welcome w/no press The ease of doing business w/Odaniel Ford made it easy to make the decision. We appreciate the honesty Ron gave us. He made us feel welcome w/no pressure. It was like doing business w/family and friends. they will have all of our families future business!! More