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ODaniel Ford

New Haven, IN

Overview
Employees
Reviews
Vehicles
5.0
2,564 Reviews
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford of your choice. At O'Daniel East, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs. Whether you're shopping new or used, we're here to help with your vehicle search. Our well-stocked inventory includes popular Ford models, including Ford F-150, Ford Ranger, Escape, Edge, and Bronco. Wherever you live in the Fort Wayne area, or if you're driving from Defiance, Decatur or Auburn, we’re ready to serve you. Make Ford Dealers Fort Wayne the first stop in your search for a new car, truck or SUV. Commitment to customer care at O'Daniel East doesn't stop with your vehicle purchase. Our New Haven Ford Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Ford or other brand, we can take care of it with service at competitive prices. We run service specials all the time and recommend you frequently visit our Web site to learn about them
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631 Lincoln Highway West

New Haven, IN

46774

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Showing 2,564 reviews

July 06, 2024

I’ve bought two vehicles from this dealership and sold 1. What a great experience each time. The staff Ken, and Nick have always been the greatest salesmen to work with. They are extremely honest, and willin More

by TarraT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Rusk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Ringenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2024 -

ODaniel Ford responded

Thank you for the wonderful feedback! We’re thrilled to hear that your experiences with Ken and Nick have been consistently great. It’s fantastic to know that their honesty and willingness to help have made a positive impact. Your 10/10 recommendation and referrals mean a lot to us. If you need any further assistance or have more questions in the future, feel free to reach out. Thanks again for your support and for choosing us!

July 04, 2024

Austin and the whole team made me feel like I was part of the family. Made the process easy and quick even with the technological issues they were dealing with. If I know anyone looking for a vehicle I will More

by kometfan77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lothamer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Bohlinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Ringenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2024 -

ODaniel Ford responded

Thank you for your wonderful feedback! We’re delighted to hear that Austin and the entire team made you feel like part of the family and ensured the process was easy and quick, even with the tech challenges. Your willingness to refer others to O'Daniel Ford means a lot to us. If you or anyone you know needs further assistance, don’t hesitate to reach out. Thanks again for your support!

July 02, 2024

Jennifer was pleasure to work with. She answered all our questions. Ran several options for us until we found one that worked best. She even came in on her day off to finalize the tr More

by jjdepoydepoy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Ringenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2024 -

ODaniel Ford responded

Thank you for your kind words! We’re delighted to hear that Jennifer made your experience so positive by answering all your questions and finding the best option for you. Her dedication, even coming in on her day off to finalize the transaction, truly reflects her commitment to excellent service. If you need anything else or have more questions in the future, feel free to reach out. Thanks again for your support and for choosing us!

July 01, 2024

I usually will steer clear of dealerships as I very rarely come away feeling like I got a fair deal, however, Kenny my sales person was very personable and didn’t try to pressure me in anyway, he was v More

by samw67
Recommend Dealer
Yes
Employees Worked With
Kenny Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Ringenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2024 -

ODaniel Ford responded

Thank you for sharing your experience! We’re thrilled to hear that Kenny made your visit so positive and stress-free, from negotiating a fair price to handling the trade-in and even going the extra mile with a lunchtime treat. His personable approach and willingness to work with you are exactly what we strive for. We’re glad you enjoyed the coneys too! If you need anything else or have more questions in the future, don’t hesitate to reach out. Thanks again for your support and for choosing us!

June 30, 2024

I was looking for a ford explorer and Merlin showed me all the different models and explain them thoroughly. I will recommend Merlin to anybody.I know that needs a ford vehicle. More

by Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Ringenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Merlin Seslar
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Aug 17, 2024 -

ODaniel Ford responded

Thank you for your positive feedback! We’re thrilled to hear that Merlin provided thorough explanations of the different Ford Explorer models and helped you find the right one. Your recommendation means a lot to us, and we’re glad to know you had a great experience. If you or anyone you know needs further assistance, feel free to reach out. Thanks again for your support!

June 29, 2024

Merlin was pleasure to work with. He provided us with all the information needed to purchase the perfect vehicle to meet our needs. The financing process was easy and informative all More

by The friendly ghost
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff O'Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Ringenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Merlin Seslar
Report | Print
Aug 17, 2024 -

ODaniel Ford responded

Thank you for your feedback! We’re delighted to hear that Merlin did an excellent job explaining the different Ford Explorer models and helping you find the right one. Your recommendation is greatly appreciated, and we’re thrilled that you had a great experience. If you or anyone you know needs further assistance, don’t hesitate to reach out. Thanks again for your support!

June 27, 2024

Cleanly, Friendly organized & welcoming to people who are unsure of the easy of buying a car. More

by Jr44551!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bret Gump
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2024 -

ODaniel Ford responded

Thank you for your kind words! We’re delighted to hear that you found our dealership clean, friendly, organized, and welcoming. We strive to make the car-buying process as smooth and reassuring as possible for everyone. If you have any more questions or need further assistance, don’t hesitate to reach out. Thanks again for choosing us!

June 27, 2024

I can't say enough good things about Merlin Seslar and the staff at O'Daniel Ford. Merlin answered all my questions and got me the used car I wanted without any pressure or attempt to upsell. Highly recom More

by phil
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Merlin Seslar
Report | Print
Aug 17, 2024 -

ODaniel Ford responded

Thank you for your wonderful feedback! We’re thrilled to hear that Merlin and the O'Daniel Ford team provided you with a pressure-free experience and helped you find the used car you wanted. Your recommendation means a lot to us. If you need anything else or have more questions in the future, feel free to reach out. Thanks again for your support!

June 26, 2024

Kenny Miller and Bret Gump were wonderful to work with. We would highly recommend this dealership. More

by nic
Recommend Dealer
Yes
Employees Worked With
Kenny Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Gump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2024 -

ODaniel Ford responded

Thank you for your kind words! We’re delighted to hear that Kenny and Bret made your experience so positive. Your recommendation of our dealership means a lot to us. If you need any further assistance or have more questions in the future, please don’t hesitate to reach out. Thanks again for your support!

June 26, 2024

I worked with Bret and Kenny. They were fantastic! Would highly recommend to anyone looking to purchase a new ride! More

by Holmesy7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Gump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2024 -

ODaniel Ford responded

Thank you for your great feedback! We’re thrilled to hear that Bret and Kenny provided you with fantastic service. Your recommendation means a lot to us, and we’re glad you had a positive experience. If you or anyone you know needs further assistance in the future, don’t hesitate to reach out. Thanks again for choosing us!

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