ODaniel Chrysler Dodge Jeep Ram - Service Center
Fort Wayne, IN
43 Reviews of ODaniel Chrysler Dodge Jeep Ram - Service Center
O'Daniel Service worked on my 2019 Dodge Grand Caravan performing a combination of warranty work and work that I requested. Everything was completed in a timely manner. I kept in frequent contact with t performing a combination of warranty work and work that I requested. Everything was completed in a timely manner. I kept in frequent contact with the service writer, Tyler, by phone and by text so I was aware of the timeline for the repair, even as I added requests for further services to be performed. They did a great job! More
We didn't anticipate being able to drive off in a vehicle appropriate for our growing family, but Mark at O'Daniel hooked us up! Highly recommend this family feel of a business. appropriate for our growing family, but Mark at O'Daniel hooked us up! Highly recommend this family feel of a business. More
I contacted Greg about getting some paint touch ups on the Hylander I bought. He was great working with my crazy schedule! When I walked in I was greeted by at least 2 people as Greg was already walking the Hylander I bought. He was great working with my crazy schedule! When I walked in I was greeted by at least 2 people as Greg was already walking up to meet me. He talked with the paint guy and my car was literally touched up within 30 min. I would give Greg a 10 if I could, he has been so helpful everytime I've needed something. He responds quickly as well, great customer service! Thank you Greg for everything you've done!! More
Mike was easy to work with and fast with responding to text or emails. He always kept us in the loop and made the buying purchase super easy text or emails. He always kept us in the loop and made the buying purchase super easy More
Mark helped me find a nice car at a very good price and Lauren helped me save lots of money on insurance. I really appreciated their service. Thank you. Lauren helped me save lots of money on insurance. I really appreciated their service. Thank you. More
Update: the service manager called me and apologized as did Tyler . I accepted their apology and they agreed to fix the car for just the cost of parts . That was a month ago and still haven’t heard from th did Tyler . I accepted their apology and they agreed to fix the car for just the cost of parts . That was a month ago and still haven’t heard from them . If I could give less I would . 1st visit after 8 hours and they hadn’t even looked at it . 2nd try they had it 11 days and forgot about it. So nothing was done and no attempt to make anything right More
Service tech worked on body parts of my Ram 1500. Damaged, broke and punctured 4 different parts of the vehicle. Said they would repair 2 parts they damaged, later to find out they billed my warranty Damaged, broke and punctured 4 different parts of the vehicle. Said they would repair 2 parts they damaged, later to find out they billed my warranty. They got paid twice!! Once for their work and again for their mistake! Then refused to repair the 2 places they punctured the door panel and broke the arm rest. Their excuse ' that year of truck" is bad for that happening. Really????Don't you sell Rams? Why are you trash talking your product, that by the way....my whole family has been driving for over 20 years! Why didnt the body shop do body work? Why did a service tech that did my oil change do my body work? Never did get an answer on that one. Would NOT have any vehicle worked on here ever! I drive a Ram and they are Ram specialist! What the heck!! Oh well, going to let the legal guys fight it out for me. More
This is a friendly, warm, and welcoming dealership with great employees. Everyone was a delight and Michael was extremely helpful. great employees. Everyone was a delight and Michael was extremely helpful. More
David O'Daniel has been a great friendly salesman,He has stayed in contact w/me since my 2018purchases Power wagon,ChargerGT. He n the used car department made a great impact on our return business.Thank Yo stayed in contact w/me since my 2018purchases Power wagon,ChargerGT. He n the used car department made a great impact on our return business.Thank You and staff . Parts dept, Service dept,Used car dept. ALL are a part of my forever Dealership. Thank You ! Lowell n Tammy Fast. God bless you all. More
Best experience I’ve ever had! Everyone I dealt with was friendly, efficient and knowledgeable. This will be my go to for all my car needs. friendly, efficient and knowledgeable. This will be my go to for all my car needs. More