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ODaniel Chrysler Dodge Jeep Ram
Fort Wayne, IN
4,950 Reviews
At O'Daniel Chrysler Jeep we believe you will notice a difference. Professional sales, service and technicians who care about you and your car. We understand you have a choice in car dealers and we want to be on the top of the list. We strive to have the best service and deals in town. We are family owned and operated in Fort Wayne for over 40 years and put our reputation on the line with every customer that comes thru the door.
"AN EXTRODINARY DEALERSHIP EXPERIENCE"
O'Daniel provides an extraordinary automotive experience in Indiana through the efforts of honest, helpful, and dedicated professionals. We hold ourselves accountable to the highest values to earn customers for life.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 4,950 reviews
February 25, 2014
We are very pleased with Roberta Parkison with the service we received in purchasing our new Town and Country. With her knowledge, Caring and Professionalism helped make our transition from a long tim service we received in purchasing our new Town and Country. With her knowledge, Caring and Professionalism helped make our transition from a long time GM family to Chrysler. Yes I would recommend her when purchasing a new vehicle and Roberta keep up the good work. More
by jane63jim
Employees Worked With
Roberta Parkison
February 22, 2014
WOW! Awesome. These are the two best words to describe my whole experience at O'Daniel. Everyone we talk to we're ready to help. Adam Sauerland put together exactly what I wanted with my new jeep. Gave me a whole experience at O'Daniel. Everyone we talk to we're ready to help. Adam Sauerland put together exactly what I wanted with my new jeep. Gave me a great car to drive while he had lift,wheels and tires installed More
by Daviesj1964
February 20, 2014
My recent pleasant experience with O'Daniel dealership actually started with an online chat with Adam Sauerland, who provided some initial info via email about leasing as I began my inquiry of dealership actually started with an online chat with Adam Sauerland, who provided some initial info via email about leasing as I began my inquiry of a new Charger. This led to a positive experience with the dealership when purchasing (leasing) a new 2014 Dodge Charger SXT (bright orange with black interior, nav/satelite, sunroof, chrome wheels). The sales professional Elizabeth Conner greeted me at the door and made me feel welcome and inquired if she could help me. She provided helpful information about the features of the new car and rode along for the test drive. I indicated I was interested in understanding lease rates/scenarios. I opted for a 36-month lease on a Charger in the showroom. The staff was prompt in assessing my trade in (Audi), and we came to agreement on a value, which was a relatively smooth discussion, which Elizabeth was instrumental in getting me a slightly better amount than initially offered. She was very efficient in gathering and processing my credit and financial information which was used to qualify me for the lease. Elizabeth introduced me to Bob Karr, Sales Mgr, and to Andrea Laux, Business Mgr. The paper signing process went very well and quick as Andrea was great at walking through the documents and offering additional optional programs to protect the new car, if desired; again, no hard sale, but a friendly approach. The staff promptly drove the car out of the showroom and gave it a last cleanup. I have purchase three vehicles from this dealership over the years (Chevy Astro, Mazda 929, and now this new Dodge Charger), and it has probably been a combination of great service, friendly staff, quality cars at reasonable prices that has kept me coming back. I have also had good service from the service department, including Curt Stauffer and Jenny Flanigan, the service techs. Elizabeth followed up with a courtesy call the next day to see if all was well. This whole team deserves this great review. Thanks Elizabeth! Doug 2/19/14 More
by dougkaehr
Employees Worked With
Other Employees :
Elizabeth Conner
February 19, 2014
Very helpful and nice to work with. Would recommend this dealership to anyone looking to work with professional salesmen that know what they are doing. dealership to anyone looking to work with professional salesmen that know what they are doing. More
by TGaunt
Employees Worked With
February 17, 2014
My entire experience purchasing a car at O'Daniel Fort Wayne was excellent and of the highest quality from a walk-in inquiry (sent there by the wonderful service department), to an appointment to mak Fort Wayne was excellent and of the highest quality from a walk-in inquiry (sent there by the wonderful service department), to an appointment to make the purchase, and the final appointment to pick up the car. Everything was handled in a professional, efficient manner that was blended with a relaxed and friendly style. The review of the features while sitting in the car was most helpful. The pristine showroom was aesthetically appealing and comfortable. In addition I appreciated the follow-up process and the offer to come in any time if there are questions. Adam Sauerland is a professional in all aspects of his job--OUTSTANDING! More
by janeleslie1
Employees Worked With
February 17, 2014
I enjoyed my experience at this dealership because I feel like he wasn't forcing sales upon me. He was honest and helpful in finding exactly what I was wanting that was within my price range. His patience al like he wasn't forcing sales upon me. He was honest and helpful in finding exactly what I was wanting that was within my price range. His patience also helped in finding the right vehicle and making it an overall pleasant buying experience. More
by cindycrawford
Employees Worked With
Mark Compati, Mark Campati
February 13, 2014
Follow up was very good and process went smooth. Adam was always available and allowed us to test the vehicle and take our time to make our decision. Very easy to work with. was always available and allowed us to test the vehicle and take our time to make our decision. Very easy to work with. More
by tracyt46
Employees Worked With
February 11, 2014
Our relationship with Pat and O'Daniel's is at least ten years plus. Both of our vehicles were purchased through this dealership. We appreciate the brand and have always had a very good ownership least ten years plus. Both of our vehicles were purchased through this dealership. We appreciate the brand and have always had a very good ownership experience. Prior to this purchase we decided to do our due dilligence and at least consider other brands and options. Our limited experience with this proved to be stereotypical of the car shopping experience. This has never been our experience with O'Daniel's. It also confirmed in our minds the integrity and comfort we find in dealing with Pat Garrett and Craig Ruskaup. There is little question of Pat's knowledge and experience and by far he makes the shopping/purchase experience easy and comfortable. It is very obvious that he enjoys his job and that he understands the ultimate significance in building stong customer relations that just as significantly lead to strong friendships and a lasting relationship. More
by Garyd8949
February 09, 2014
Excellent service and selection! Adam was great to work with and very helpful to find a jeep that within my budget. Thanks for all the help in buying my first jeep! with and very helpful to find a jeep that within my budget. Thanks for all the help in buying my first jeep! More
by rgutting
Employees Worked With
February 06, 2014
We had a great experience working with Josh "Tex" Burkhardt. He was very knowledgeable in regards to the vehicle we were inquiring about. We prefer to shop locally but are usually not able to f "Tex" Burkhardt. He was very knowledgeable in regards to the vehicle we were inquiring about. We prefer to shop locally but are usually not able to find the vehicle we want for the price we want to pay. We were actually on our way to purchase another Dodge Journey we had found online in Ohio when we stopped in to look at the Journey we eventually purchased from O'Daniel. Tex had the vehicle pulled inside and he gave a us a thorough "tour" while we sat in the vehicle. He explained each and every option and easily answered all of our questions.I am a realtor so I have experience in sales and I can honestly say we felt that Tex is a fantastic salesman. At no time did we feel we were being pressured or being given a load of bull. He has a very friendly personality and his knowledge about cars in general made us feel we could trust him. We had already decided that we were buying a Dodge Journey so the biggest issue was getting this vehicle to a price we could both agree on. Again, Tex did a great job working with us in getting the price we felt we had to have. We bought the Journey on Saturday and Tex was a part of the process til the end. He even entertained my 15 year old son by showing him some of the "cool" vehicles in the showroom while we waited on the financing process. (We already had our financing secured through my credit union at an interest rate of 2.5% but Tex convinced us to let the O'Daniel financing department try to beat the rate we had and they were able to get us a better rate of 1.8% so we did finance through O'Daniel as well) I drove my new Journey to work on Monday eve, as I also work in a group home for the mentally challenged part-time on third shift. When I was ready to leave in the morning, I realized the drivers side window had shattered. I called the police to file a report. They determined there was no evidence (footprints in the fresh snow or fingerprints in the frost on the car) to support vandalism so their report stated it was weather related. I called Tex and explained what had happened. He made some phone calls, then called me back and told me to bring the vehicle back to the lot and he would have it taken care of. They gave me a vehicle to drive, fixed my window and submitted the cost to Chrysler. Needless to say, I am a very satisfied customer of O'Daniel Chrysler Dodge Jeep for a long time to come. We will definitely call Tex when we are ready to trade this vehicle. (Which may be a long time because I love this Journey!!) More
by LauraWerling
Employees Worked With
