
ODaniel Chrysler Dodge Jeep Ram
Fort Wayne, IN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Rob Coulter was very professional; he was polite, knowledgeable and very helpful. I would recommend Rob to family and friends because of the excellent service he provided, we leased a Dodge Ram and knowledgeable and very helpful. I would recommend Rob to family and friends because of the excellent service he provided, we leased a Dodge Ram and Rob trained us how to use many of this fantastic truck's features. He has made contact with us to see if we have questions and to make sure we are happy with our new truck. While at O'Daniel's another client praised Rob for his willingness to go out of his way for customers. We found this true and also like Rob for his honesty and excellent knowledge of the RAM truck! I rate Rob's service excellent for the above reasons, he's a kind person, and patient with older clients like my husband and I. More
I had been at a couple of other dealerships a couple I had been at a couple of other dealerships a couple weeks ago looking to get into a new suv. The other dealerships were so aggressive and made me it I had been at a couple of other dealerships a couple weeks ago looking to get into a new suv. The other dealerships were so aggressive and made me it uncomfortable where I wanted to take a break for a month.. I had always went thru the dealership across the street from Odaniels and I was going to go back because of the disappointing visits earlier in the day but a coworker told me to go talk to Adam at Odaniels. He said that he was a great guy to work with on my lease. I am so glad I did. He was so informative and made sure that Jeep matched up to what I wanted. He didn't try to get me into something that was more then I needed. He got me into exactly what I wanted. I love the Jeep and the experience I had at Odaniels. Thank you so much Adam More
We are very pleased with Roberta Parkison with the service we received in purchasing our new Town and Country. With her knowledge, Caring and Professionalism helped make our transition from a long tim service we received in purchasing our new Town and Country. With her knowledge, Caring and Professionalism helped make our transition from a long time GM family to Chrysler. Yes I would recommend her when purchasing a new vehicle and Roberta keep up the good work. More
WOW! Awesome. These are the two best words to describe my whole experience at O'Daniel. Everyone we talk to we're ready to help. Adam Sauerland put together exactly what I wanted with my new jeep. Gave me a whole experience at O'Daniel. Everyone we talk to we're ready to help. Adam Sauerland put together exactly what I wanted with my new jeep. Gave me a great car to drive while he had lift,wheels and tires installed More
My recent pleasant experience with O'Daniel dealership actually started with an online chat with Adam Sauerland, who provided some initial info via email about leasing as I began my inquiry of dealership actually started with an online chat with Adam Sauerland, who provided some initial info via email about leasing as I began my inquiry of a new Charger. This led to a positive experience with the dealership when purchasing (leasing) a new 2014 Dodge Charger SXT (bright orange with black interior, nav/satelite, sunroof, chrome wheels). The sales professional Elizabeth Conner greeted me at the door and made me feel welcome and inquired if she could help me. She provided helpful information about the features of the new car and rode along for the test drive. I indicated I was interested in understanding lease rates/scenarios. I opted for a 36-month lease on a Charger in the showroom. The staff was prompt in assessing my trade in (Audi), and we came to agreement on a value, which was a relatively smooth discussion, which Elizabeth was instrumental in getting me a slightly better amount than initially offered. She was very efficient in gathering and processing my credit and financial information which was used to qualify me for the lease. Elizabeth introduced me to Bob Karr, Sales Mgr, and to Andrea Laux, Business Mgr. The paper signing process went very well and quick as Andrea was great at walking through the documents and offering additional optional programs to protect the new car, if desired; again, no hard sale, but a friendly approach. The staff promptly drove the car out of the showroom and gave it a last cleanup. I have purchase three vehicles from this dealership over the years (Chevy Astro, Mazda 929, and now this new Dodge Charger), and it has probably been a combination of great service, friendly staff, quality cars at reasonable prices that has kept me coming back. I have also had good service from the service department, including Curt Stauffer and Jenny Flanigan, the service techs. Elizabeth followed up with a courtesy call the next day to see if all was well. This whole team deserves this great review. Thanks Elizabeth! Doug 2/19/14 More
Very helpful and nice to work with. Would recommend this dealership to anyone looking to work with professional salesmen that know what they are doing. dealership to anyone looking to work with professional salesmen that know what they are doing. More
I enjoyed my experience at this dealership because I feel like he wasn't forcing sales upon me. He was honest and helpful in finding exactly what I was wanting that was within my price range. His patience al like he wasn't forcing sales upon me. He was honest and helpful in finding exactly what I was wanting that was within my price range. His patience also helped in finding the right vehicle and making it an overall pleasant buying experience. More
My entire experience purchasing a car at O'Daniel Fort Wayne was excellent and of the highest quality from a walk-in inquiry (sent there by the wonderful service department), to an appointment to mak Fort Wayne was excellent and of the highest quality from a walk-in inquiry (sent there by the wonderful service department), to an appointment to make the purchase, and the final appointment to pick up the car. Everything was handled in a professional, efficient manner that was blended with a relaxed and friendly style. The review of the features while sitting in the car was most helpful. The pristine showroom was aesthetically appealing and comfortable. In addition I appreciated the follow-up process and the offer to come in any time if there are questions. Adam Sauerland is a professional in all aspects of his job--OUTSTANDING! More
Follow up was very good and process went smooth. Adam was always available and allowed us to test the vehicle and take our time to make our decision. Very easy to work with. was always available and allowed us to test the vehicle and take our time to make our decision. Very easy to work with. More
Our relationship with Pat and O'Daniel's is at least ten years plus. Both of our vehicles were purchased through this dealership. We appreciate the brand and have always had a very good ownership least ten years plus. Both of our vehicles were purchased through this dealership. We appreciate the brand and have always had a very good ownership experience. Prior to this purchase we decided to do our due dilligence and at least consider other brands and options. Our limited experience with this proved to be stereotypical of the car shopping experience. This has never been our experience with O'Daniel's. It also confirmed in our minds the integrity and comfort we find in dealing with Pat Garrett and Craig Ruskaup. There is little question of Pat's knowledge and experience and by far he makes the shopping/purchase experience easy and comfortable. It is very obvious that he enjoys his job and that he understands the ultimate significance in building stong customer relations that just as significantly lead to strong friendships and a lasting relationship. More