
ODaniel Chrysler Dodge Jeep Ram
Fort Wayne, IN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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To who it may concern, To who it may concern, I am very pleased with the customer service that I received with during my visit t To who it may concern, I am very pleased with the customer service that I received with during my visit to the dealership. Everyone was very pleasant to work with and were always there to help even if it wasn't necessarily their customer. The reasoning behind my giving the dealership such a high rating is the overall experience. I have always been a customer of another local dodge dealership but decided to go outside my comfort zone so to speak and shop around. O'daniels took care of me and went above and beyond the help I would of expected with a dealership. No pressuring into buying a vehicle from them or telling you that there aren't any options. Corey Harris is the salesman that I was dealing with and was outstanding by far. This individual actually took the time to go above a customer's expectations. Anytime I had a question via phone/email, he responded quickly and with the answers I was looking for. By far, the O'daniel family takes great pride in their customers and their experience when buying a new/used vehicle. Sincerely, Brad Holmes-Satisfied Customer!! More
I always dread going to a car dealership. I first went to a competitor in town to inquire about purchasing a new jeep. I was appalled at the lack of any type of customer service. They even tried to sell to a competitor in town to inquire about purchasing a new jeep. I was appalled at the lack of any type of customer service. They even tried to sell us a "new" grand Cherokee limited with 39,000 miles on it. When I asked about the price they quoted me a price which was only $2,000 less than the eventual price I paid at O'Daniel. The sales person even said what a great deal we were getting! I will never send anyone to Glenbrook jeep. I wouldn't want to bother them which was the attitude I got from the time I walked in the door. When we walked in the door at O'Daniel what a difference. It was the friendliest most attentive dealer I have ever been to. Corey Harris made a dreaded experience so enjoyable. My wife an I both commented on how wonderful the entire experience was. Corey was attentive and spent an inordinate amount of time explaining every detail of a rather complicated car. We bought a new Grand Cherokee limited and we love the car. It is exactly the car we wanted. The previously mentioned competitor seemed to have a hard time grasping what we wanted and kept directing us to cars they seemed to want to get rid of. I will always buy my cars at O'Daniel and I will tell everyone I know who is looking for a car to see Corey--he is the bomb!!! More
I found a vehicle I was searching for online and began discussing the car with Mark Butler. I explained that I lived in WV and would have to pay tax to register it in WV. I was advised that it would be discussing the car with Mark Butler. I explained that I lived in WV and would have to pay tax to register it in WV. I was advised that it would be worked out so I would not be taxed twice for the vehicle, (lie number 1). I asked a direct question regarding the tire size, and was told "they are 18 inch wheels", (lie number 2). I also asked a direct question regarding the window tint and once again I was told it was legal in Indiana and if it was a problem in WV the DEALERSHIP would pay to have it replaced, ( lie number 3 it also was not legal in Indiana). When I arrived after a four and a half hour drive to purchase the vehicle, I discovered they were in fact 20 inch wheels, I had to pay sales tax twice and after a month of "finding out if they could help with the tint" was told they didn't put it on and I was on my own! I should have left and not purchased the vehicle at all, but I did just drive four and a half hours and it was very close to the car I was looking for. Poor decision on my part to not walk away. I would not recommend this dealership to anyone that was looking for a vehicle. I was lied to through the entire process and felt like I was just another number to them. It also took over an hour to walk through the paperwork. Pretty simple usually.... Very dissatisfied in WV! More
I have enjoyed my car searching and test driving. Everyone has been hospitable and patient. I truly love my purchase, although I would have liked a lower annual rate and payment but over all, Mark Ca Everyone has been hospitable and patient. I truly love my purchase, although I would have liked a lower annual rate and payment but over all, Mark Campati has been very helpful and easy to reach which is comforting when things dont always go right. Thank you again. More
Mark Campati was very friendly and knowledgable. I told him want I was looking for in a car: mileage, price, look. He did not try to sell me anything I wasn't interested in, which I appreciated. Thanks f him want I was looking for in a car: mileage, price, look. He did not try to sell me anything I wasn't interested in, which I appreciated. Thanks for your help! More
We had a wonderful experience at Odaniel Jeep. Our sales person, Mark, was very friendly and didn't put any pressure on us to buy a vehicle. Our 4 year old was feeling very rambunctious that day but Mark wa person, Mark, was very friendly and didn't put any pressure on us to buy a vehicle. Our 4 year old was feeling very rambunctious that day but Mark was very courteous and patient with him. Would definitely refer Mark and Odaniel to anyone looking for a new car, great customer service and an all around great experience. Thanks! More
I am very pleased with the work that both Roberta and Shaylene did. Roberta helped me find just the right vehicle that I was looking for, and Shaylene worked hard to push through a difficult financing s Shaylene did. Roberta helped me find just the right vehicle that I was looking for, and Shaylene worked hard to push through a difficult financing situation and get me approved for credit, so that I was able to purchase the vehicle. Both employees were exceptionally friendly and pleasant to deal with, and were very helpful. More
Rob is excellent. Did a great job. This is the second vehicle that we have purchased from him and both experiences have been excellent. Outstanding sales professional. vehicle that we have purchased from him and both experiences have been excellent. Outstanding sales professional. More
Rob coulter was very knowledgable and answered any questions we had regarding our purchase and I would definitely do business with him again. He also followed up with us after the purchase to answer a questions we had regarding our purchase and I would definitely do business with him again. He also followed up with us after the purchase to answer any questions . More
My husband and I were extremely pleased with our service here. The minute we pulled into the lot we were greeted by Roberta. She was very friendly and asked us what we were looking for and how she could hel here. The minute we pulled into the lot we were greeted by Roberta. She was very friendly and asked us what we were looking for and how she could help us have a great experience. Once we drove the 2014 Dodge Avenger we fell in love. Roberta then told us everything we needed to know about getting the buying process started! After all the paper work and a few hours of trying to get everything figured out it was already 2 hours past the time they had closed. Roberta told us that there was more information that they needed and that it was not possible to get that until Monday. She then told us that she was pretty sure that it would be a done deal once she got the information back on Monday and that we would have our Brand New Dodge Avenger!! Monday morning came and around 11 AM the phone rang saying its a done deal!!!! We were ecstatic! I recommend her to anyone that wants a trustworhty, up front, and honest sales person! She is great!!! We love our new car!! More