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ODaniel Chrysler Dodge Jeep Ram

Fort Wayne, IN

4.9
4,912 Reviews
At O'Daniel Chrysler Jeep we believe you will notice a difference. Professional sales, service and technicians who care about you and your car. We understand you have a choice in car dealers and we want to be on the top of the list. We strive to have the best service and deals in town. We are family owned and operated in Fort Wayne for over 40 years and put our reputation on the line with every customer that comes thru the door. "AN EXTRODINARY DEALERSHIP EXPERIENCE" O'Daniel provides an extraordinary automotive experience in Indiana through the efforts of honest, helpful, and dedicated professionals. We hold ourselves accountable to the highest values to earn customers for life.
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5611 Illinois Rd

Fort Wayne, IN

46804

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Showing 4,912 reviews

March 10, 2014

To who it may concern, To who it may concern, I am very pleased with the customer service that I received with during my visit t More

by Bradley_H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Lombardi
March 09, 2014

I always dread going to a car dealership. I first went to a competitor in town to inquire about purchasing a new jeep. I was appalled at the lack of any type of customer service. They even tried to sell More

by Brew1214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 07, 2014

I found a vehicle I was searching for online and began discussing the car with Mark Butler. I explained that I lived in WV and would have to pay tax to register it in WV. I was advised that it would be More

by 2013Charger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Shaylene Shaw
Mar 07, 2014 -

ODaniel Chrysler Dodge Jeep Ram responded

I am very sorry for your dissatisfaction with the purchase of the Charger, the tint if in fact is too dark by law please let me know for I will re-emburse you the amount it takes to replace or removed please call or email me. Thank you David Carroll (260)435-5341 dcarroll@odanielauto.com P.S. I will be out of the office from 03.08 to 03.15 so will be adressing after the 15th.

Mar 20, 2014 -

2013Charger responded

David, The tint was $250.00 to removed and replaced. It was illegal and had to be replaced. I guess asking for the Indiana sales tax back is out of the question? I was told that we could do a bill of lading to ensure I would only pay tax once? Thank you, Shawn

Mar 20, 2014 -

ODaniel Chrysler Dodge Jeep Ram responded

Thank you for the return contact, please mail me a copy of the bill you incured for the tinted windows and O'Daniel Motors will reimburse the amount of $250.00. Please mail to, O'Daniel Motors 5611 Illinois Rd Ft Wayne IN 46804 attn: David Carroll Thanks David Carroll

March 05, 2014

I have enjoyed my car searching and test driving. Everyone has been hospitable and patient. I truly love my purchase, although I would have liked a lower annual rate and payment but over all, Mark Ca More

by jarvisfoster1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark Campati
March 04, 2014

Mark Campati was very friendly and knowledgable. I told him want I was looking for in a car: mileage, price, look. He did not try to sell me anything I wasn't interested in, which I appreciated. Thanks f More

by hwatts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 03, 2014

We had a wonderful experience at Odaniel Jeep. Our sales person, Mark, was very friendly and didn't put any pressure on us to buy a vehicle. Our 4 year old was feeling very rambunctious that day but Mark wa More

by sarasm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
February 28, 2014

I am very pleased with the work that both Roberta and Shaylene did. Roberta helped me find just the right vehicle that I was looking for, and Shaylene worked hard to push through a difficult financing s More

by michaelstory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaylene Shaw, Roberta Parkison
February 28, 2014

Rob is excellent. Did a great job. This is the second vehicle that we have purchased from him and both experiences have been excellent. Outstanding sales professional. More

by DaveBears
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Coulter
February 28, 2014

Rob coulter was very knowledgable and answered any questions we had regarding our purchase and I would definitely do business with him again. He also followed up with us after the purchase to answer a More

by Asher1112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rob Coulter
Feb 28, 2014 -

ODaniel Chrysler Dodge Jeep Ram responded

The O’Daniel family would like to take this opportunity to thank you for writing a review about your car buying experience. Our main goal is customer satisfaction and reading buyer reviews helps us achieve this goal. Our award winning Sales, Service, and Parts departments are ready to service any of your vehicle needs. We look forward to many more years of providing you our top quality customer service.

February 27, 2014

My husband and I were extremely pleased with our service here. The minute we pulled into the lot we were greeted by Roberta. She was very friendly and asked us what we were looking for and how she could hel More

by JaimieHodge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberta Parkison
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