ODaniel Chrysler Dodge Jeep Ram

Our new car purchase was a great experience at O'Daniel's. Our salesman, John Smith, was extremely helpful, knowledgeable, and professional throughout the whole new car ordering,purchase, and del O'Daniel's. Our salesman, John Smith, was extremely helpful, knowledgeable, and professional throughout the whole new car ordering,purchase, and delivery process. John Smith and the O'Daniel Dealship went above and beyond our expectations during and post sales. I would highly recommend John Smith and the O'Daniel Dealership to anyone looking to purchase a New Chryler or Jeep Product. These guys are Five Star - 1st Class all the way! More

Once sale was complete failed to respond to emails and calls for scheduling DVD install. DVD was already paid for in total price. Turns out he didn't even send the purchase order till two weeks after sale calls for scheduling DVD install. DVD was already paid for in total price. Turns out he didn't even send the purchase order till two weeks after sale despite knowing we were in a time crunch. On day of install he provided a loaner car which was less then acceptable. Early 2000 minivan with rust corrosion the size of baseballs. When I told the sales person the car was unacceptable and I refused to drive it they had me wait 15 minutes for another one, despite the dealership being completely empty. Ultimately provided me with a 2011 Malibu with warning lights flashing because the front left tire was practically flat. Apparently they thought I was being rude when I refused to accept the beaten down minivan because they sent an email to my husband saying, they heard from a co-worker that I was extremely disrespectful in the morning when I came in to drop off my Jeep for service. This was an unacceptable way to conduct business, as John did not deserve the berating he experienced with the witness of other employees. He would expect me to make an apology to him when I come in that evening to pick up the Jeep. More

We have been very happy with the O'Daniel dealership. Jeremy has worked with both cars that we have purchased and he is on top of things. This is the first time working with Scott and he knows his car. Jeremy has worked with both cars that we have purchased and he is on top of things. This is the first time working with Scott and he knows his car. Scott has followed through on everything and on a timely basis. Always ready to offer assistance. More

I had never bought a vehicle from a dealership before so I was nervous and had barely any idea what I was doing. Mark Butler was an incredible help. He walked me through the car selecting process step-by- I was nervous and had barely any idea what I was doing. Mark Butler was an incredible help. He walked me through the car selecting process step-by-step and answered all of my questions. The business office was fantastic as well. Shaylene Stevens walked me through the buying process, explaining everything to me. I never thought that buying a car would be so easy. The people at O'Daniel are wonderful. They made the process so easy. When it is time for me to purchase another car, I will probably be going back to O'Daniel. More

I originally went to the Odaniel dealership to take my boyfriend to pick up the car he purchased. I was so very impressed with the customer service that we received from Shawn, I told Shawn I would be ba boyfriend to pick up the car he purchased. I was so very impressed with the customer service that we received from Shawn, I told Shawn I would be back when I was ready to buy a new vehicle. My boyfriend bought his vehicle in November 2010 and I was back in May 2011 to purchase my vehicle. Shawn went over and beyond what was required even after I drove off the lot. Whenever I called with questions or concerns, Shawn never hesitated to help me. Out of all the vehicles I have purchased and all the dealerships I have done business with, my visit here is by far the best. I have and will continue to recommend Shawn McSweeney and O'daniel to everyone I know. Thank you Shawn for your excellent customer service. We appreciate all you have done. Thank you, Kimberlee M Williams and Alvin R Sanders More

I recently purchased my 2nd new Jeep Wrangler from O'Daniel and Rob Coulter. I cannot say enough good things about my experience. From sales (Rob Coulter and Denny Dubay) to financing (Bob Kimes)to s O'Daniel and Rob Coulter. I cannot say enough good things about my experience. From sales (Rob Coulter and Denny Dubay) to financing (Bob Kimes)to service the experience has always been top notch. I recently totaled my 2010 Jeep Wrangler and the first place I went for a replacement was O'Daniel. Rob Coulter set me up in a brand new 2011 Jeep Wrangler and both he and Bob Kimes worked with me to get the best deal available. I plan on keeping this Jeep for a while:), but will definitely be buying my next vehicle from O'Daniel and Rob Coulter. Sincerely, Derek Bernard More

I recently purchased a used vehicle from O'Daniel Motors. I had an excellent experience and would highly recommend them. I am recently divorced and was very nervous about purchasing a car by myself. Mark I had an excellent experience and would highly recommend them. I am recently divorced and was very nervous about purchasing a car by myself. Mark Butler went beyond my expectations to ease my anxiety, and help me find an affordable and reliable vehicle. He was always available and happy to answer my questions, as well as offer advice. While turning in my leased vehicle, John Dore, at O'Daniel Ford in New Haven, was extremely helpful and friendly. I can't thank these two gentlemen enough for their thoughtfulness! More

We very recently purchased a Ford Fusion from your Illinois Rd. location and were very fortunate to have Keith Hall as our salesman. Keith could not have been more friendly and helpful in our purchase Illinois Rd. location and were very fortunate to have Keith Hall as our salesman. Keith could not have been more friendly and helpful in our purchase.After only a couple weeks of having the car the emmission control light came on even though we didn't notice any performance issues with the Fusion. We called Keith and explained the situation to him and he immediately got to work on the info. we needed to get the car serviced and who we should contact at the New Haven Ford store. He also arranged for my wife to have a loaner car so she wouldn't miss any work while the car was in service. Our contact at the Ford store was Glen(didn't get his last name)who also couldn't have been more friendly and helpful.Dave Carrol also was instrumental in both our purchase of the Fusion as well as the service we needed. In summary, the O'Daniel dealerships at both Illinois Rd. and New Haven can be very proud of these gentlemen who we have had the pleasure to work with since we've purchased our Fusion. Keith is a unique individual and we look at him now not so much as a car salesman but as a friend always willing to help in any way he can. Dave and Glen deserve accolades as well for their dedication to your customers. We are just so impressed with O'Daniels and you can be sure we will let our friends know about the "top notch" service we have received. Keep up the great work and we will see you when it's time to purchase our next vehicle. Very sincerely, Jeff & Faith Hoehn More

We had a very good experience at this dealership. Our main concern was getting a fair price for our trade that other dealerships in town seemed unwilling to do. We felt that this dealership gave us a fa main concern was getting a fair price for our trade that other dealerships in town seemed unwilling to do. We felt that this dealership gave us a fair price on a good used car and was willing to give us what we felt was fair for our trade. We walked away from another dealership in town (not related to this one) because of thier offer on our trade. More

This was the first time we had decided to lease and Pat Garrett really helped us make an informed decision. He made sure we understood the entire process. O'Daniel will have our business for years to come! Garrett really helped us make an informed decision. He made sure we understood the entire process. O'Daniel will have our business for years to come! More