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ODaniel Chrysler Dodge Jeep Ram
Fort Wayne, IN
4,564 Reviews
At O'Daniel Chrysler Jeep we believe you will notice a difference. Professional sales, service and technicians who care about you and your car. We understand you have a choice in car dealers and we want to be on the top of the list. We strive to have the best service and deals in town. We are family owned and operated in Fort Wayne for over 40 years and put our reputation on the line with every customer that comes thru the door.
"AN EXTRODINARY DEALERSHIP EXPERIENCE"
O'Daniel provides an extraordinary automotive experience in Indiana through the efforts of honest, helpful, and dedicated professionals. We hold ourselves accountable to the highest values to earn customers for life.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 4,564 reviews
May 11, 2011
Our salesman, Pat Garrett, was real friendly and helpful. He did not pressure us at all and we felt quite at ease with him. We would recommend him to anyone. Our dealings with finance dept. (Shaylene) was He did not pressure us at all and we felt quite at ease with him. We would recommend him to anyone. Our dealings with finance dept. (Shaylene) was pleasant. She answered all of our questions. More
by lnmalexander
Employees Worked With
Other Employees :
Pat Garrett and Shaylene (finance), Shaylene Shaw
Helpful May 05, 2011
I would highly recommend O'Daniel Motor Sales for anyone looking to buy a vehicle. I have bought 2 Jeeps from my salesperson Adam Sauerland and he has been great to work with. He does a nice job of follow looking to buy a vehicle. I have bought 2 Jeeps from my salesperson Adam Sauerland and he has been great to work with. He does a nice job of following up and will also let me know of current deals and promotions. The employee's at O'Daniel truely provide customer service that exceeds expectations!!!!!!! More
by indya43
May 02, 2011
I would absolutely 100% recommend this dealership to anyone looking for a jeep. I was extremely impressed with how hard Corey worked during the purchase process. When I found a better quote from a diffe anyone looking for a jeep. I was extremely impressed with how hard Corey worked during the purchase process. When I found a better quote from a different dealer, he even called to make sure it was legit, and then congratulated me on my find. It turned out that the other dealer told blatant lies, and afterwards I didn't hesitate to drive 2 1/2 hours to O'Daniel. My only regret was not going there originally! I'm thankful for all that Corey did. Shaylene was extremely personable, and explained everything very thoroughly to me. More
by jeepjeep23
April 18, 2011
They don't get any better than the crew at Odaniels. Attitude reflects leadership. It starts with the service Manager, Randy Powell, and filters right on through to the cashier who checks me out. Randy Attitude reflects leadership. It starts with the service Manager, Randy Powell, and filters right on through to the cashier who checks me out. Randy's staff reflects the professionalism and courtesy that are so often missing in todays customer service businesses. I would and have recommended O'Daniels many many times. The service staff is courteous and thorough. If I call for routine maintenance, they always remind me of what services are due. If I call for a specific issue, they take the time to get to the root of the issue. My vehicle is always done, done right, and on time. I have experienced service beyond the call of duty many times. At one point, we couldn't find the cause of a phantom noise. It stopped everytime I brought it near the dealership. They never made me feel stupid and persevered with me. Finally when it was making the noise I drove straight to ODaniels, and without a prior appointment, my mechanic was summoned by Jenny, who then promptly got in the vehicle with me and went for an impromptu diagnostic ride. He was able to hear and identify the noise, and it was fixed as good as new within the week. Many people feel that dealership service is costly and less than personal. I feel that you get what you pay for and the peace of mind that I have in knowing that I have a service department that cares about me and that I can trust is totally invaluable. Keep up the good work ODaniels. You're the best! More
by psmanoloff
Employees Worked With
Other Employees :
Randy, Jenny, Ron, Bud, Randy Powell, Ron Erickson
