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ODaniel Chrysler Dodge Jeep Ram
Fort Wayne, IN
4,832 Reviews
At O'Daniel Chrysler Jeep we believe you will notice a difference. Professional sales, service and technicians who care about you and your car. We understand you have a choice in car dealers and we want to be on the top of the list. We strive to have the best service and deals in town. We are family owned and operated in Fort Wayne for over 40 years and put our reputation on the line with every customer that comes thru the door.
"AN EXTRODINARY DEALERSHIP EXPERIENCE"
O'Daniel provides an extraordinary automotive experience in Indiana through the efforts of honest, helpful, and dedicated professionals. We hold ourselves accountable to the highest values to earn customers for life.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 4,832 reviews
April 14, 2021
Excellent staff and time management. In and out very quickly. Super friendly and kind. Enjoyable time and clean space. They comforted me through the process which was amazing quickly. Super friendly and kind. Enjoyable time and clean space. They comforted me through the process which was amazing More
by Leyasia Windrow
Employees Worked With
Bret Gump
April 14, 2021
I saw the 2018 SRT Durango listed on the used inventory on Wednesday, spoke with Pat Garrett over the phone about the car on Thursday, and I had it parked in my driveway on Friday! It was already listed at on Wednesday, spoke with Pat Garrett over the phone about the car on Thursday, and I had it parked in my driveway on Friday! It was already listed at a fair price, but he was willing to work with me and accept my Dodge Charger R/T as a trade in as well. Pat had sold my parents a 2020 Scat Pack Charger and a 2010 Furious Fuchsia Challenger, both cars were delivered to their house in IL without issue, so I knew I was in good hands. Pat is a great guy who made the entire process speedy, simple, and kept me feeling assured from start to finish. I was dreading the hours of signing and paperwork after my 4 hour drive to the dealership on Friday, especially after being pulled over on the way there (watch your speed on Rte 30) but Pat had all the papers ready to go for me and the car cleaned/prepared in front when I arrived on Friday so the whole process was a breeze. After showing me around the SRT, and verifying some info he walked me to the Finance Dept. where I had the pleasure of meeting Andrea Laux. Andrea was an absolute sweetheart and a pleasure to work with.She really helped me understand all of the financial 'blah blah' stuff (I just wanted to get in my new ride lol) but she explained what I would be signing on with each document, in a way that I could actually understand. She also broke down my warranty options I had and helped me decide on an extended warranty which would work best within my budget. No hassle, and they gave the same attention to a used car buyer that one would expect in the purchase of a brand new car. Thank you again to all the staff for my excellent experience. I hope to work with Pat/Andrea again when it's time to upgrade in the future. Driving the SRT Durango has been a dream. More
by Teddy P
April 12, 2021
Justin and the staff were very professional and helpful. Justin made sure I was completely satisfied with the vehicle I was purchasing and was very informative with any questions I had. Justin made sure I was completely satisfied with the vehicle I was purchasing and was very informative with any questions I had. More
by jkumfer4
Employees Worked With
Justin Pfister
April 10, 2021
Bret set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, he was responsive and extremely knowledgeable. Not only about the vehicle itself, but experience. From the moment I reached out with a brief inquiry, he was responsive and extremely knowledgeable. Not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and he helped make the process very pleasant. His attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect! More
by Mmbook
Employees Worked With
Bret Gump
April 10, 2021
Great experience. He was very professional in every way there was. My family and I would definitely come back and work with Jeff in the future thank you. there was. My family and I would definitely come back and work with Jeff in the future thank you. More
by Kimanikellam
April 10, 2021
This is my 2nd jeep I have purchased from Justin. He helped me find just what I was looking for and he is always there to help with anything I need for my jeeps. helped me find just what I was looking for and he is always there to help with anything I need for my jeeps. More
by Danferguson79
Employees Worked With
April 09, 2021
I received excellent service and follow up. This is the third Jeep purchase at O’daniel in the past 5 years. I will be happy to refer my friends to O’daniel in the future. third Jeep purchase at O’daniel in the past 5 years. I will be happy to refer my friends to O’daniel in the future. More
by Irv
Employees Worked With
April 08, 2021
It was very pleasant for my first experience with a dealership. Bryce was helpful and cooperative throughout the process, asking if I had any questions and telling me I could call if I needed any help. dealership. Bryce was helpful and cooperative throughout the process, asking if I had any questions and telling me I could call if I needed any help. More
by Justin Burnley
Employees Worked With
April 08, 2021
Ed was our salesman and Casey was our finance manager for our recent purchase. As far as salesmen go, Ed has a kind, patient and helpful demeanor, and he did not pressure us whatsoever when we did not initia our recent purchase. As far as salesmen go, Ed has a kind, patient and helpful demeanor, and he did not pressure us whatsoever when we did not initially find a van we were interested in. Ed led us to the service department where another van was being checked in, and allowed us to take a look at it. We fell in love with the van and Ed made sure we got a good deal on it. There was an error on the website that listed the van at a lower price and he and Casey the finance manager made sure they stood behind the price. Casey was also professional and courteous and helpful, not trying to pressure us into additional services we did not need. All in all, this was one of the most pleasant experiences we have ever had at a car dealer, which is usually a high-pressure environment. We will be recommending O'Daniel and Ed Reyes to anyone we can. More
by andrewjodie
Employees Worked With
Casey Costello, Ed Reyes
April 08, 2021
Jeff C. Was thorough and made the buying process easy and painless. The after sale service was strong too when it came to taking care of details and some add ons. I liked the accessories the dealership put i painless. The after sale service was strong too when it came to taking care of details and some add ons. I liked the accessories the dealership put in the model as well More
by Benskoog4000
