
O'Steen Volkswagen
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I have my VW Tiguan at O'Steen since I bought my car in 2021. I have always received excellent service. Anthony T. is the best senior service advisor. He is easy to talk to and thank goodness he likes t 2021. I have always received excellent service. Anthony T. is the best senior service advisor. He is easy to talk to and thank goodness he likes to work on Saturdays for us who can bring our car on Saturdays only. The wait is a bit long for an oil change and tire rotation but understandable since it's always busy on a Saturday. Will definitely purchase my next VW at this dealership. More
Quan was very friendly and professional. He walked me through every step with purchasing my car. He walked me through every step with purchasing my car. More
I contacted O'Steen VW to inquire about a late model Mercedes Benz. Marquis emailed me and told me it was available and he can assist me with any questions that I might have. We emailed back and forth a Mercedes Benz. Marquis emailed me and told me it was available and he can assist me with any questions that I might have. We emailed back and forth and he was very helpful. I never felt I am being pressured to purchase a vehicle from him. He even sent me the out the door price before I even showed up at the dealership. Most of the time, dealer sales rep wanted you to show up first then talk about numbers. Marquis was upfront in pricing and he even gave me a military discount for a used car. We are now enjoying the MB SUV thanks for Marquis and O'Steen. More
Both my wife and I worked with Andrew at O’Steen. He was extremely helpful and transparent throughout the entire process. I would highly recommend him to anyone looking into purchasing a Volkswagen! He was extremely helpful and transparent throughout the entire process. I would highly recommend him to anyone looking into purchasing a Volkswagen! More
The people at O'Steen's were accommodating and went the extra mile to provide us with all that was needed. They were friendly and efficient and easy to work with. Andrew was a pleasure to work with and ex extra mile to provide us with all that was needed. They were friendly and efficient and easy to work with. Andrew was a pleasure to work with and expedited with ease an unpleasant ordeal (buying a car). Give that man a raise. More
Overall great experience at O'steen. Second car purchased with them for a new teen driver, they were attentive to what we wanted and worked with us to get there! Second car purchased with them for a new teen driver, they were attentive to what we wanted and worked with us to get there! More
This is our 4th VW we have purchased. We love this dealership. So thankful for Deeter in the service department as well. Your staff goes beyond to help each client. Love being a part We love this dealership. So thankful for Deeter in the service department as well. Your staff goes beyond to help each client. Love being a part of the Volkswagen family. More
Andrew Strickland was great! He made the process so easy. I am thoroughly enjoying my Benz/SUV! Hats off to O’Steen :-) He made the process so easy. I am thoroughly enjoying my Benz/SUV! Hats off to O’Steen :-) More