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O'Steen Volkswagen
Jacksonville, FL
162 Reviews
Discover the go-to Volkswagen dealership in Jacksonville, FL, where VW enthusiasts trust for expert vehicle service on models that demand attention. While the VW brand is renowned for its spirited charm, if you haven't experienced a recent model, now is the time to witness the impressive changes! The entire lineup is packed with contemporary essentials like VW Car-Net. With our suite of smartphone connectivity features, you can effortlessly control your AC, heat, and more directly from your smartphone. Explore the Volkswagen Atlas for sale if you're new to the brand and seeking an excellent starting point. Continue scrolling for additional services and compelling reasons why O'Steen Volkswagen deserves a prime spot on your list.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 162 reviews
Verified Customer
October 13, 2023
Brought my 2018 VW GTI in for a service issue and Anthony in service was great, kept me updated along the whole process, explained everything and had the car ready exactly when he said he did. Sometimes ser in service was great, kept me updated along the whole process, explained everything and had the car ready exactly when he said he did. Sometimes service areas as part of dealers get a bad rap, but these guys were pros and I never felt that they were trying to upsell me anything, I would probably purchase another VW from BECAUSE of the service dept at O'Steen! You dont typically use the word "trust" when speaking about dealer service, but I would absolutely trust these guys, they've earned it! More
by will_fischer
September 29, 2023
Purchasing my VW Jetta from O'Steen was a positive experience. The staff was friendly and efficient. I was impressed by the fact that the conditions/price of the vehicle were agreed upon, there was no experience. The staff was friendly and efficient. I was impressed by the fact that the conditions/price of the vehicle were agreed upon, there was no attempt to move the goalpost, adding unwanted/unneeded feature to the car to increase its price, or nickel and dime the buyer with minor additional costs/fees. Well done! More
by jax2233
September 25, 2023
It was one of my better car buying experiences. No pressure and prices were very fair. I will be a return buyer. The staff were excellent. No pressure and prices were very fair. I will be a return buyer. The staff were excellent. More
by iangillis
September 22, 2023
O’Steen VW and Andrew Strickland made my buying experience easy and enjoyable. The document transactions were were well organized and efficient. This was my first purchase with O’Steen and I am i experience easy and enjoyable. The document transactions were were well organized and efficient. This was my first purchase with O’Steen and I am impressed. Will certainly give them an excellent recommendation. More
by 174sjvc
September 15, 2023
Everything was done so quickly and easily. I didn’t want to spend much time at the dealer or on the phone and Andrew made everything so simple and text based for me. I didn’t want to spend much time at the dealer or on the phone and Andrew made everything so simple and text based for me. More
by larose5522
