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O'Steen Volkswagen

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.8
235 Reviews
Discover the go-to Volkswagen dealership in Jacksonville, FL, where VW enthusiasts trust for expert vehicle service on models that demand attention. While the VW brand is renowned for its spirited charm, if you haven't experienced a recent model, now is the time to witness the impressive changes! The entire lineup is packed with contemporary essentials like VW Car-Net. With our suite of smartphone connectivity features, you can effortlessly control your AC, heat, and more directly from your smartphone. Explore the Volkswagen Atlas for sale if you're new to the brand and seeking an excellent starting point. Continue scrolling for additional services and compelling reasons why O'Steen Volkswagen deserves a prime spot on your list.
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11401 Philips Hwy

Jacksonville, FL

32256

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Showing 235 reviews

December 27, 2024

Jacob was fantastic and helpful in putting my car deal together! This is our second car purchase from Jacob ! More

by lancebmw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Z
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

O'Steen Volkswagen responded

Thank you for sharing your experience! We're thrilled to hear that Jacob was able to help you with another great car purchase. It means a lot to us that you chose to return for your second vehicle—your continued trust and loyalty are truly appreciated. If you need anything else in the future, don’t hesitate to reach out. Enjoy your new ride! /MM

December 27, 2024

Great people, nice experience. Friendly atmosphere, since day one really straight forward. Offices are always clean. More

by Carlos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quan R
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

O'Steen Volkswagen responded

Carlos, Thank you for your great review! We're so happy to hear that you had a positive experience with us from start to finish. We pride ourselves on creating a friendly, straightforward environment for our customers, and it's wonderful to know that you felt that every step of the way. If you ever need anything else, we’d be more than happy to help! /MM

December 26, 2024

Jacob is very accommodating, helpful so we have options, definitely not pushy. We got 2 cars this year and he took care of us and gave us time to discuss things so we can make a good decision. So gar, we More

by DMB #41
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Z
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

O'Steen Volkswagen responded

Thank you so much for your kind words! We’re thrilled to hear that Jacob was able to provide you with such a positive, pressure-free experience while helping you find the right cars. /MM

December 22, 2024

Had just started looking for a car, told him my needs and he immediately came out with the atlas and it was love at first sight. It was late so I was going to go back the next day but they stayed late and we More

by Mhmencia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quan R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Branch(?)
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Dec 23, 2024 -

O'Steen Volkswagen responded

Thank you so much for sharing your experience! We're so glad to hear that the Atlas was the perfect fit for you right away. It's great to know that our team made the process smooth, even after hours. We always strive to go the extra mile for our customers, and it’s wonderful to hear that you felt well taken care of. Enjoy your new car, and feel free to stop by anytime if you need anything else. Thanks again! /MM

December 22, 2024

I have been to other dealers in the past with my dad, and they refused to speak to me if my dad was present despite me being the sole owner/ lessee of the vehicle. Quan, on the other hand, spoke to me and ma More

by vzj0006
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quan R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

O'Steen Volkswagen responded

Thank you so much for sharing your experience! We’re thrilled to hear that Quan made you feel respected and valued throughout the process. It's so important to us that all our customers feel confident and comfortable, and it’s great to know that Quan’s approach was exactly what you needed. We’re proud of our team’s commitment to clear communication and excellent service, and we’re glad it made a difference for you. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your new vehicle! /MM

December 17, 2024

I had good experience dealing with Osteen vw salesman Quan sales manger Matt , Rob and Terrence in financial services were all very nice and professional. I will buy new car from them again . More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quan R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2024 -

O'Steen Volkswagen responded

Thank you so much for your kind words, Mike! We're thrilled to hear that you had a great experience with Quan, Matt, Rob, and Terrence. We look forward to helping you with your next car purchase—thank you for choosing us! /MM

December 16, 2024

Quan was so amazing! ! He was incredibly helpful and kind, very easy to work with. Would recommend him to anyone! More

by mackenziehoch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quan R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2024 -

O'Steen Volkswagen responded

Mackenzie, Thank you for the fantastic feedback! We're thrilled to hear that Quan made your experience so positive. We truly appreciate your recommendation and look forward to assisting you again in the future! /MM

December 15, 2024

Quan was amazing! ! He made my daughter and I car shopping experience a breeze! I will definitely be back for that Atlas!! More

by ShalottaJ.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quan R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2024 -

O'Steen Volkswagen responded

Shalotta, Thank you for the wonderful review! We're so glad to hear that Quan made your car shopping experience enjoyable and easy for you and your daughter. We look forward to helping you find that Atlas when you're ready! /MM

December 11, 2024

Professional and honest customer service rep. Knew about the car I bought and others for easy conversation on comparisons. Easy to talk to. Great help! More

by Btcremin@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quan R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2024 -

O'Steen Volkswagen responded

Thank you for taking the time to share your 5-STAR review! /MM

December 06, 2024

Great service from everyone, we came in and got assisted and informed about all possible cars within our budget More

by Tomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quan R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

O'Steen Volkswagen responded

Tomas, Thank you for your kind words! We're so glad to hear that you had a positive experience with our team. It's our goal to provide excellent service and make sure our customers are well-informed about all the options available to them within their budget. We appreciate your trust in us and hope you enjoy your new car! /MM

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