O'Steen Volkswagen

Quan was so amazing! ! He was incredibly helpful and kind, very easy to work with. Would recommend him to anyone! ! He was incredibly helpful and kind, very easy to work with. Would recommend him to anyone! More

Quan was amazing! ! He made my daughter and I car shopping experience a breeze! I will definitely be back for that Atlas!! ! He made my daughter and I car shopping experience a breeze! I will definitely be back for that Atlas!! More

Professional and honest customer service rep. Knew about the car I bought and others for easy conversation on comparisons. Easy to talk to. Great help! Knew about the car I bought and others for easy conversation on comparisons. Easy to talk to. Great help! More

Great service from everyone, we came in and got assisted and informed about all possible cars within our budget and informed about all possible cars within our budget More

I’m a USN Naval Officer that just arrived from deployment. I needed a new car for the family and Mr.Quan Rashad treated us like a true professional. He gave us all the information we asked him and deployment. I needed a new car for the family and Mr.Quan Rashad treated us like a true professional. He gave us all the information we asked him and very knowledgeable on the different models he showed us. The Volkswagen experience was incredible and thanks to Mr. Rashad and Volkswagen team he made us feel great with our new purchase. Any customer looking for a Volkswagen don’t hesitate to stop by the O’Steen Volkswagen dealership and ask for Mr. Rashad. Thank you Quan! More

Quan provided a great service from the moment i went into the dealership until i drove off with my new vehicle. the dealership until i drove off with my new vehicle. More

Great job from the dealership very helpful was able to help with getting a new vehicle would recommend help with getting a new vehicle would recommend More

After having a horrible experience at another dealership, I took a chance and called O’Steen in Jacksonville since I would be in town. While the other dealership was rude and pushy and condescending, even b I took a chance and called O’Steen in Jacksonville since I would be in town. While the other dealership was rude and pushy and condescending, even bordering harassment not to mention questioning my integrity….Quan and Matt had me approved and basically in a brand new car in under 3 hours. They made the process easy, they didn’t promise what they couldn’t provide, and I’m now in a brand new car for the first time in my life. They reassured me I had been thru enough and deserved a break and deserved what I wanted. Even during the test drive, Quan took the time to explain all of my trucks features. They made it happen. THIS is how it’s supposed to be done. More

Purchased a CPO from O’Steen VW. Had a miscommunication on the deal. Shame on me for not looking over the paperwork. It also got past the Finance dept. I called and explained the iss Had a miscommunication on the deal. Shame on me for not looking over the paperwork. It also got past the Finance dept. I called and explained the issue and my disappointment. I got a call back Chuck explaining his disappointment in how things went. He offered me to come in and let them show who OSteen really is. Well he proved whom they were. They went ahead and stood behind what I thought was the miscommunication, and went a step further to make the purchase price better for me. To me he proved OSteen values their customers and will always stand behind their reputation for being a 5 star dealership. They serve the best price with top notch customer service. More

Very professional, easy to work with, honest , fair, no hidden charges or gimmicks overall made the buying a car experience very enjoyable. Steven & Quan very good team good people. Thank you, Mike Lynch hidden charges or gimmicks overall made the buying a car experience very enjoyable. Steven & Quan very good team good people. Thank you, Mike Lynch More