
O'Steen Volkswagen
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 219 reviews
Jacob was very easy to work with and made my experience great. Will definitely be a return customer. great. Will definitely be a return customer. More
We showed up on Christmas eve after going to another dealership 2 days before. We met Jacob who was awesome. He helped us out and was very informative. Once we made our decision Leo finished us up. He w dealership 2 days before. We met Jacob who was awesome. He helped us out and was very informative. Once we made our decision Leo finished us up. He was great too. Both guys were. Leo was patient while I ran home to get my down payment. Once I returned with a large cash payment we were handed off to Terrance in finance. There were alot of forms to sign and my husband felt rushed and when he asked questions Terrance seemed annoyed. Granted it's Christmas eve at closing time. So I understood that but we still shouldn't of felt like we were an annoyance to him. 2 days later I returned to drop additional coverage I signed for. I dealt with Rob who was wonderful and informative. Very kind and friendly. Jacob, Leo and Rob, thank you! I will be back and will recommend these guys. More
Jacob is very accommodating, helpful so we have options, definitely not pushy. We got 2 cars this year and he took care of us and gave us time to discuss things so we can make a good decision. So gar, we definitely not pushy. We got 2 cars this year and he took care of us and gave us time to discuss things so we can make a good decision. So gar, we are very pleased. More
I have been to other dealers in the past with my dad, and they refused to speak to me if my dad was present despite me being the sole owner/ lessee of the vehicle. Quan, on the other hand, spoke to me and ma they refused to speak to me if my dad was present despite me being the sole owner/ lessee of the vehicle. Quan, on the other hand, spoke to me and made sure I was comfortable with the vehicle, only talking to my dad when he had questions to make sure we were all on the same page. Quan was extremely respectful, considerate, and made sure we understood everything we needed answers to. More
Had just started looking for a car, told him my needs and he immediately came out with the atlas and it was love at first sight. It was late so I was going to go back the next day but they stayed late and we he immediately came out with the atlas and it was love at first sight. It was late so I was going to go back the next day but they stayed late and we got the car that night. Everyone was very pleasant even though it was way past closing time. They told me to come back the next day so they can clean the car and fill the tank. Awesome!!!! Thanks. More
I had good experience dealing with Osteen vw salesman Quan sales manger Matt , Rob and Terrence in financial services were all very nice and professional. I will buy new car from them again . Quan sales manger Matt , Rob and Terrence in financial services were all very nice and professional. I will buy new car from them again . More