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O'Steen Volkswagen

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.8
219 Reviews
Discover the go-to Volkswagen dealership in Jacksonville, FL, where VW enthusiasts trust for expert vehicle service on models that demand attention. While the VW brand is renowned for its spirited charm, if you haven't experienced a recent model, now is the time to witness the impressive changes! The entire lineup is packed with contemporary essentials like VW Car-Net. With our suite of smartphone connectivity features, you can effortlessly control your AC, heat, and more directly from your smartphone. Explore the Volkswagen Atlas for sale if you're new to the brand and seeking an excellent starting point. Continue scrolling for additional services and compelling reasons why O'Steen Volkswagen deserves a prime spot on your list.
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11401 Philips Hwy

Jacksonville, FL

32256

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Showing 219 reviews

January 19, 2025

Great dealership! Excellent customer service, and professional staff. Honest. Will definitely buy again at O’Steen. More

by donatodeb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo H
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Newton
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Jan 24, 2025 -

O'Steen Volkswagen responded

Thank you for the amazing review! We’re so glad to hear you had a great experience with our team. Honesty and professionalism are key to what we do, and it’s fantastic to know that it made a difference for you. /MM

Jan 24, 2025 -

O'Steen Volkswagen responded

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January 18, 2025

Way away to work with. Had almost everything prepared when we arrived. Had some issues with waiting g times and a few numbers needed to be changed. But all in all they we More

by robynblee00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo H
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2025 -

O'Steen Volkswagen responded

Hi Robyn, thanks so much for your 4-star review! We're grateful for your feedback and are constantly working to make things even better. If there's anything specific you'd like to see improved or anything we can do to make your experience even better, feel free to let us know! /MM

January 18, 2025

Friendly atmosphere and great customer service. Would recommend to anyone looking for a new or used vehicle. More

by Emmacarlyne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquis B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

O'Steen Volkswagen responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. It’s always our goal to create a friendly and welcoming atmosphere while providing top-notch service. /MM

January 18, 2025

Great service and great sales team. Process was quick and effective. Love the new car. More

by robertjwenner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquis B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

O'Steen Volkswagen responded

Robert, Thank you for taking the time to share your 5-STAR experience! /MM

January 17, 2025

Very good customer service. Purchased my 2nd vehicle from Jacob who was very helpful. I would recommend this dealership and deal with Jacob if you need a vehicle. More

by sonicdmb41
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Z
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2025 -

O'Steen Volkswagen responded

Thank you for your continued trust in us! We’re so glad to hear that Jacob was able to assist you with your second vehicle purchase. We truly appreciate your recommendation and are happy to know you had a great experience. We look forward to working with you again in the future! /MM

January 17, 2025

Quan was amazing, wouldn’t have wanted a better rep to service me. If I am ever in need of another I would pick him over anyone else and will be referring anyone I know to him More

by chartmann1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quan R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Davidson
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Jan 18, 2025 -

O'Steen Volkswagen responded

Thank you for the incredible feedback! We’re so glad to hear Quan took such great care of you. He truly goes above and beyond, and it’s wonderful to know you’d choose him again in the future. We appreciate your trust and referrals, and we’re always here to help whenever you need us! /MM

January 15, 2025

Never been to a dealership that was this fast. They were honest and straightforward with me every step of the way, and got me into a car I’ve been wanting for a fair price. My salesman Quan was su More

by orion.marotta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quan R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven
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Jan 18, 2025 -

O'Steen Volkswagen responded

Thank you for sharing your experience! We’re so glad to hear that everything went smoothly and that you were able to get the car you wanted at a fair price. Quan will be thrilled to know you had such a great time working with him. Enjoy your new ride, and we can’t wait to see you again soon! /MM

January 15, 2025

Incredibly friendly and knowledgeable about the cars. Outstanding Customer Service. Couldn’t be more satisfied. More

by Alex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo H
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2025 -

O'Steen Volkswagen responded

Alex, Thank you so much for your kind words! We're thrilled to hear you had such a positive experience with our team. Providing outstanding customer service is our top priority, and it’s great to know we hit the mark. We truly appreciate your feedback and look forward to serving you again in the future! /MM

January 14, 2025

First vehicle purchased in 5 years. Absolutely painless transaction. Furquan and Steve first class. Will recommend anyone. More

by Indigotaco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quan R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2025 -

O'Steen Volkswagen responded

Thank you for taking the time to share your 5-star experience. We truly appreciate your kind recommendation! /MM

January 13, 2025

One of the best car buying experiences I have ever had . Everyone was was professional. More

by rickcroft1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo H
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

O'Steen Volkswagen responded

Thank you for sharing your feedback! We're thrilled to hear that your car buying experience was one of the best you've had. Our team strives to maintain a high level of professionalism, so it's great to know that it made a positive impact. We appreciate your business and look forward to serving you again in the future! /MM

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