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O'Steen Volkswagen
Jacksonville, FL
162 Reviews
Discover the go-to Volkswagen dealership in Jacksonville, FL, where VW enthusiasts trust for expert vehicle service on models that demand attention. While the VW brand is renowned for its spirited charm, if you haven't experienced a recent model, now is the time to witness the impressive changes! The entire lineup is packed with contemporary essentials like VW Car-Net. With our suite of smartphone connectivity features, you can effortlessly control your AC, heat, and more directly from your smartphone. Explore the Volkswagen Atlas for sale if you're new to the brand and seeking an excellent starting point. Continue scrolling for additional services and compelling reasons why O'Steen Volkswagen deserves a prime spot on your list.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 162 reviews
September 29, 2024
My experience was was adventures staff was very helpful, understanding, and passionate due to the out if state circumstances. I would refer this dealership to others in the near future. understanding, and passionate due to the out if state circumstances. I would refer this dealership to others in the near future. More
by baxterterrica
Verified Customer
September 24, 2024
I had a great experience buying my car with Quan! Quan is a great person and I enjoyed my time with him. He was helpful, kind, and respectful. If you are headed to OSteen, ask for Quan! Quan is a great person and I enjoyed my time with him. He was helpful, kind, and respectful. If you are headed to OSteen, ask for Quan! More
by dwcaldwell27
Employees Worked With
September 23, 2024
Rob Davidson goes above and beyond. He is very knowledgeable and answered all my questions. I will continue to do business with Osteen because of Rob. Jeffrey Sabinsky He is very knowledgeable and answered all my questions. I will continue to do business with Osteen because of Rob. Jeffrey Sabinsky More
by sabjax
Employees Worked With
Rob Davidson
September 21, 2024
I have my VW Tiguan at O'Steen since I bought my car in 2021. I have always received excellent service. Anthony T. is the best senior service advisor. He is easy to talk to and thank goodness he likes t 2021. I have always received excellent service. Anthony T. is the best senior service advisor. He is easy to talk to and thank goodness he likes to work on Saturdays for us who can bring our car on Saturdays only. The wait is a bit long for an oil change and tire rotation but understandable since it's always busy on a Saturday. Will definitely purchase my next VW at this dealership. More
by DMB1201041
Employees Worked With
Anthony Tarantola
September 18, 2024
Quan was very friendly and professional. He walked me through every step with purchasing my car. He walked me through every step with purchasing my car. More
by latishat83
August 23, 2024
I contacted O'Steen VW to inquire about a late model Mercedes Benz. Marquis emailed me and told me it was available and he can assist me with any questions that I might have. We emailed back and forth a Mercedes Benz. Marquis emailed me and told me it was available and he can assist me with any questions that I might have. We emailed back and forth and he was very helpful. I never felt I am being pressured to purchase a vehicle from him. He even sent me the out the door price before I even showed up at the dealership. Most of the time, dealer sales rep wanted you to show up first then talk about numbers. Marquis was upfront in pricing and he even gave me a military discount for a used car. We are now enjoying the MB SUV thanks for Marquis and O'Steen. More
by e3mp
Employees Worked With
August 18, 2024
Both my wife and I worked with Andrew at O’Steen. He was extremely helpful and transparent throughout the entire process. I would highly recommend him to anyone looking into purchasing a Volkswagen! He was extremely helpful and transparent throughout the entire process. I would highly recommend him to anyone looking into purchasing a Volkswagen! More
by Justin C.
Employees Worked With
Andrew S
June 13, 2024
The people at O'Steen's were accommodating and went the extra mile to provide us with all that was needed. They were friendly and efficient and easy to work with. Andrew was a pleasure to work with and ex extra mile to provide us with all that was needed. They were friendly and efficient and easy to work with. Andrew was a pleasure to work with and expedited with ease an unpleasant ordeal (buying a car). Give that man a raise. More
by hsbrown0
