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O'Steen Volkswagen

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.8
236 Reviews
Discover the go-to Volkswagen dealership in Jacksonville, FL, where VW enthusiasts trust for expert vehicle service on models that demand attention. While the VW brand is renowned for its spirited charm, if you haven't experienced a recent model, now is the time to witness the impressive changes! The entire lineup is packed with contemporary essentials like VW Car-Net. With our suite of smartphone connectivity features, you can effortlessly control your AC, heat, and more directly from your smartphone. Explore the Volkswagen Atlas for sale if you're new to the brand and seeking an excellent starting point. Continue scrolling for additional services and compelling reasons why O'Steen Volkswagen deserves a prime spot on your list.
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11401 Philips Hwy

Jacksonville, FL

32256

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Showing 236 reviews

September 25, 2023

It was one of my better car buying experiences. No pressure and prices were very fair. I will be a return buyer. The staff were excellent. More

by iangillis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew S
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Oct 02, 2023 -

O'Steen Volkswagen responded

Your satisfaction is our top priority, and it's always a pleasure to know that we've met your expectations. If you ever have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out. -Mallory

September 22, 2023

O’Steen VW and Andrew Strickland made my buying experience easy and enjoyable. The document transactions were were well organized and efficient. This was my first purchase with O’Steen and I am i More

by 174sjvc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Terrence R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew S
Report | Print
Oct 02, 2023 -

O'Steen Volkswagen responded

Thank you so much for your incredibly kind words! It's always a pleasure to hear that we've hit the mark and provided you with a great experience. We truly appreciate your support and look forward to serving you again in the future. -Mallory

September 16, 2023

I received an incredible experience working with Andrew, my go to dealer for any Volkswagen purchase! More

by drewb600
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew S
Report | Print
Sep 21, 2023 -

O'Steen Volkswagen responded

Thank you for taking the time to give us a 5-STAR review!

September 15, 2023

Everything was done so quickly and easily. I didn’t want to spend much time at the dealer or on the phone and Andrew made everything so simple and text based for me. More

by larose5522
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew S
Report | Print
Sep 21, 2023 -

O'Steen Volkswagen responded

Efficiency and convenience are important factors when dealing with automotive matters, and it's clear that Andrew's efforts made a positive impact. If you ever have more automotive needs or questions in the future, you can count on O'Steen VW! -Mallory

September 12, 2023

A bit frustrated with the delay of vehicle stuck in port. However, that was explained to me that the dealership had little control over. More

by david.vernier
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marc T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 09, 2023

Marc was great. The entire process at O'Steen VW is always streamline and simple. More

by tcward14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2023 -

O'Steen Volkswagen responded

Thank you so much for taking the time to share your feedback about your recent experience at O'Steen VW. We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with Marc and our team. -Mallory

September 08, 2023

This dealership makes buying a car something to look forward to, to be honest i hated going to any dealership to buy a car because of past experiences i have had, until now. Will buy from O’steen again More

by jlhuff44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrence R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2023 -

O'Steen Volkswagen responded

Thank you so much for your glowing review! We're thrilled to hear that your experience at O'Steen Dealership was such a positive one. At O'Steen, we strive to create a welcoming and enjoyable environment for our customers, making the car-buying process as smooth and stress-free as possible. -Mallory

September 06, 2023

Went in looking for a car they had in the lot worked with me until we had a deal More

by ppaulino
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marc T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2023 -

O'Steen Volkswagen responded

Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a great experience with our team at O'Steen VW. -Mallory

September 05, 2023

Never felt pressured, was allowed to take my time on making decisions. Was told about extra incentives and the like that were ending, and these were all true, I was never told a lie to get me into a sal More

by JTBACKS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Limbrick
Report | Print
Sep 12, 2023 -

O'Steen Volkswagen responded

It's great to hear that you had such a positive experience when making decisions with us. We believe in providing our customers with all the information they need to make informed choices, and it's reassuring to know that you never felt pressured during your interactions with our team. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. -Mallory

September 04, 2023

Andy was amazing to work with and this was the easiest car buying experience we’ve ever had! Andy was helpful, honest and did everything possible to make this quick and painless. Will without a doubt purc More

by Harrison.kimberly23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew S
Report | Print
Sep 12, 2023 -

O'Steen Volkswagen responded

I'm thrilled to hear about your fantastic car buying experience with Andy at O'Steen! Knowing that you're planning to return to Andy and O'Steen for your next car purchase speaks volumes about the quality of service you received. Your recommendation further reinforces their reputation for excellence. Thanks for sharing your positive experience, and we look forward to assisting you with your future automotive needs. Safe and happy driving! -Mallory

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