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O'Steen Volkswagen

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.8
233 Reviews
Discover the go-to Volkswagen dealership in Jacksonville, FL, where VW enthusiasts trust for expert vehicle service on models that demand attention. While the VW brand is renowned for its spirited charm, if you haven't experienced a recent model, now is the time to witness the impressive changes! The entire lineup is packed with contemporary essentials like VW Car-Net. With our suite of smartphone connectivity features, you can effortlessly control your AC, heat, and more directly from your smartphone. Explore the Volkswagen Atlas for sale if you're new to the brand and seeking an excellent starting point. Continue scrolling for additional services and compelling reasons why O'Steen Volkswagen deserves a prime spot on your list.
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11401 Philips Hwy

Jacksonville, FL

32256

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Showing 233 reviews

December 06, 2023

Very friendly and helpful Made our experience go very smoothly Marc gave all the information we needed and was very kind More

by DAVMAR1624
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc T
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2023 -

O'Steen Volkswagen responded

Thank you so much for taking the time to leave such a wonderful review!

November 25, 2023

We could not ask for a better salesperson that Marc Trice. The vehicle we wanted to purchase was ready for our inspection when we arrived at the dealership. Also, I was able to deal with the Sales Mgr More

by Reta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc T
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

O'Steen Volkswagen responded

At O'Steen VW, we value your trust and are grateful to have customers like you. If there's anything more we can do for you or if you have any suggestions, please don't hesitate to let us know. We're here to ensure your continued satisfaction. -Mallory

November 24, 2023

They were great, they helped me get a really nice car and worked things out as needed. More

by joshuavickers09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandi L
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Nov 29, 2023 -

O'Steen Volkswagen responded

Joshua, Thank you for choosing O'Steen VW. We look forward to serving you again and appreciate your support! -Mallory

November 15, 2023

Marc Trice and the finance manager made my daughter’s first vehicle purchase wonderful. I was extremely happy with there professionalism Highly recommend!! More

by jbeamansr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2023 -

O'Steen Volkswagen responded

We are thrilled to have received your wonderful review praising the outstanding service from our team during your daughter's first vehicle purchase We understand the significance of a first car purchase and are dedicated to ensuring the experience is a positive and memorable occasion. Your trust in us is greatly appreciated, and we look forward to the opportunity to continue serving you and your family in the future. -Mallory

November 15, 2023

Wyatt was the star that made the deal happen. Thank you. Everyone was professional to me More

by douglas.muise
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence R
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wyatt was excellent , Phil D, Andrew S
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Nov 29, 2023 -

O'Steen Volkswagen responded

Douglas, Thank you so much for sharing your positive experience with our team! -Mallory

November 09, 2023

Clean welcoming location to purchase a Volkswagen. Nice employees. Will be back soon for service. More

by ABbEACH08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Wrye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mallory M
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November 04, 2023

Trey expertise outweighs his peers he always knows what I want and if the dealership doesn’t have it he listens and finds something comparable. This is how I ended up in the 40th Anniversary edition GLI when More

by javonvirgina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob from finance
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Nov 07, 2023 -

O'Steen Volkswagen responded

Congratulations on ending up with the 40th Anniversary edition GLI! Thank you for sharing your positive experience, and if there's anything else Trey and the dealership can assist you with, please don't hesitate to reach out. -Mallory

October 20, 2023

Phil and the staff made the purchase seem less. Happy with the deal they made on my special edition GTI 380 edition. More

by shicks4144
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil D
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Nov 03, 2023 -

O'Steen Volkswagen responded

We appreciate your trust in us, and we look forward to serving you again in the future. If you have any further comments or suggestions, please don't hesitate to reach out.

October 20, 2023

Very good and willing to work with you on what you want on all areas. More

by JAGS08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

O'Steen Volkswagen responded

We appreciate your trust in us, and we look forward to serving you again in the future. If you have any further comments or suggestions, please don't hesitate to reach out. -Mallory

October 19, 2023

Fantastic service and excellant people. This was the best service that we have received from any other car dealerships. Thank you More

by hlwaldeck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Saunders, Andrew Limbrick
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Oct 22, 2023 -

O'Steen Volkswagen responded

Thank you, your kind words are a true testament to the hard work and dedication of our team. -Mallory

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