O'Steen Volkswagen
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Greta and I enjoyed the excellent service and Andrew's excellent direction and support through our purchasing processes. I want to note that this dealership is the nicest and cleanest operation we have de excellent direction and support through our purchasing processes. I want to note that this dealership is the nicest and cleanest operation we have dealt with from our past experiences. All of the staff was also very accommodating. Looking forward to having my new VW serviced at this facility. An excellent experience. More
O’Steen Volkswagen just earned a customer for life and it’s all thanks to Andrew Strickland (emphasis on “earned”)! My wife and I finally found a vehicle after searching high and low for the right one. We it’s all thanks to Andrew Strickland (emphasis on “earned”)! My wife and I finally found a vehicle after searching high and low for the right one. We reached out to Andrew to see it in the afternoon and, long story short, we had the best car-buying experience of our lives. We really appreciate O’Steen’s pricing structure, as they do not have a bunch of hidden fees and their people are not pushy towards any particular product or sale. Andrew was awesome to work with and we love our new vehicle that much more because of our experience there. If you’re reading this trying to figure out if O’Steen’s the right place, give them a call and ask for Andrew! More
Bought a BMW GT with the help of Andrew our awesome salesman. Car rides amazing and is in tip top shape. Everyone here is professional and exceptional. I will definitely come back here when I'm looking salesman. Car rides amazing and is in tip top shape. Everyone here is professional and exceptional. I will definitely come back here when I'm looking for another car.😊 More
Was communicating via text with sales rep. Went through a few things and gave me a rough idea for a deal, was completely off on prices from what I asked about. Typical bologna from a typical c Went through a few things and gave me a rough idea for a deal, was completely off on prices from what I asked about. Typical bologna from a typical car dealership. More
My fiancé and I had been to several other used car dealerships on and off for a year. We finally got so burnt out after dealing with the “Matilda’s Dad” style car buying experience that we took a chan dealerships on and off for a year. We finally got so burnt out after dealing with the “Matilda’s Dad” style car buying experience that we took a chance and came to a big name dealership to find something we hoped would be affordable. Not only was the service impeccable(sales associate Drew was there to open the front door) but the staff was incredibly friendly, and they were enough to satisfy my mechanic fiancé. Our biggest concerns were cost and reliability. Not only were our expectations met, they were far exceeded. Drew and the rest of his team really blew us away. Our beautiful Honda Pilot has all the features and then some. We are so pleased! We were completely comfortable, never felt rushed or pressured, and wound up leaving feeling like we had a new “go-to.” I never thought I would want to brag about a car dealership, but I see now that my previous car buying experiences were just lacking something that just came natural to these folks. O’Steen Volkswagen has earned itself two life-long customers as far as we are concerned. More
(The car was making a load whistle noise and the lights said oil-turn off engine) We called the closest VW dealership and they told us it would be 5 days until they could even look at it. Then we call Ch said oil-turn off engine) We called the closest VW dealership and they told us it would be 5 days until they could even look at it. Then we call Chris at O'Steen VW and he said tow it in and we'll know by days end. I really expected to be "raked over the coals" The entire repair of the oil flow valve & front end was less expensive than our local Miami dealership wanted for the front bushings. We were able to get a hotel & rent a car to continue our trip. However, we picked up the car the next morning and continued our trip. I want to commend & recomend Chris in the service department and O'Steen VW for being so very fair. More
Updated my ride with a new to me V60 Volvo at VW Osteen with the best sales Associate Chip Osteen has working at VE Osteen, his name is Andrew Strickland and he will get you the best deal! Trust me! Will n with the best sales Associate Chip Osteen has working at VE Osteen, his name is Andrew Strickland and he will get you the best deal! Trust me! Will not get tired of praising him! More
got me in the door and wasted my time. I told the salesman where I was and he went and got someone to pressure me into a much higher price. salesman where I was and he went and got someone to pressure me into a much higher price. More
We evacuated from LA and had a radio problem. Pulled up and Anthony in service came right out to assist. He updated the radio and got everything working within minutes. Excellent service !!! and Anthony in service came right out to assist. He updated the radio and got everything working within minutes. Excellent service !!! More