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O'Steen Volkswagen

Jacksonville, FL

4.8
162 Reviews
Discover the go-to Volkswagen dealership in Jacksonville, FL, where VW enthusiasts trust for expert vehicle service on models that demand attention. While the VW brand is renowned for its spirited charm, if you haven't experienced a recent model, now is the time to witness the impressive changes! The entire lineup is packed with contemporary essentials like VW Car-Net. With our suite of smartphone connectivity features, you can effortlessly control your AC, heat, and more directly from your smartphone. Explore the Volkswagen Atlas for sale if you're new to the brand and seeking an excellent starting point. Continue scrolling for additional services and compelling reasons why O'Steen Volkswagen deserves a prime spot on your list.
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11401 Philips Hwy

Jacksonville, FL

32256

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Showing 162 reviews

July 31, 2023

Greta and I enjoyed the excellent service and Andrew's excellent direction and support through our purchasing processes. I want to note that this dealership is the nicest and cleanest operation we have de More

by g.leemans5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew S
Sep 21, 2023 -

O'Steen Volkswagen responded

It's fantastic to hear that the O'Steen VW dealership stood out as the nicest and cleanest operation you've encountered, exceeding your past experiences.

March 08, 2023

O’Steen Volkswagen just earned a customer for life and it’s all thanks to Andrew Strickland (emphasis on “earned”)! My wife and I finally found a vehicle after searching high and low for the right one. We More

by Jalters22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Strickland
January 16, 2023

Bought a BMW GT with the help of Andrew our awesome salesman. Car rides amazing and is in tip top shape. Everyone here is professional and exceptional. I will definitely come back here when I'm looking More

by Brianna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew
December 04, 2022

Everyone is very nice and caring. They will do anything to get you in a car! More

by Vincetabor6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
June 30, 2022

Was communicating via text with sales rep. Went through a few things and gave me a rough idea for a deal, was completely off on prices from what I asked about. Typical bologna from a typical c More

by Aronbrtn
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dont remember
January 13, 2022

My fiancé and I had been to several other used car dealerships on and off for a year. We finally got so burnt out after dealing with the “Matilda’s Dad” style car buying experience that we took a chan More

by sarahgsutton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew “Drew”
December 25, 2021

(The car was making a load whistle noise and the lights said oil-turn off engine) We called the closest VW dealership and they told us it would be 5 days until they could even look at it. Then we call Ch More

by ELECTRICJEFF85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris in service
December 24, 2021

Updated my ride with a new to me V60 Volvo at VW Osteen with the best sales Associate Chip Osteen has working at VE Osteen, his name is Andrew Strickland and he will get you the best deal! Trust me! Will n More

by Jose R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Strickland, And Rob from finance
October 27, 2021

got me in the door and wasted my time. I told the salesman where I was and he went and got someone to pressure me into a much higher price. More

by cci4u
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
forgot their names on purpose
September 02, 2021

We evacuated from LA and had a radio problem. Pulled up and Anthony in service came right out to assist. He updated the radio and got everything working within minutes. Excellent service !!! More

by Jennifer Joe Adragna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Taratola
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