Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

O'Steen Volkswagen

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.8
162 Reviews
Discover the go-to Volkswagen dealership in Jacksonville, FL, where VW enthusiasts trust for expert vehicle service on models that demand attention. While the VW brand is renowned for its spirited charm, if you haven't experienced a recent model, now is the time to witness the impressive changes! The entire lineup is packed with contemporary essentials like VW Car-Net. With our suite of smartphone connectivity features, you can effortlessly control your AC, heat, and more directly from your smartphone. Explore the Volkswagen Atlas for sale if you're new to the brand and seeking an excellent starting point. Continue scrolling for additional services and compelling reasons why O'Steen Volkswagen deserves a prime spot on your list.
Contact Dealership

11401 Philips Hwy

Jacksonville, FL

32256

Directions

By Type

Showing 162 reviews

August 26, 2023

Marc he’s very professional. The car was detailed out perfectly closing agent went over everything with me. I would recommend hosting Volkswagen on Phillips Highway to buy your n More

by fholland1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Trice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2023 -

O'Steen Volkswagen responded

Thank you for sharing your positive experience with us! We appreciate your recommendation and look forward to assisting you or your friends in the future at O'Steen Volkswagen. -Mallory

August 25, 2023

Idk who Taylor Saunders is but I worked with Andrew Strickland when I was there and the experience was great! More

by PLAGU3IS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Saunders, Andrew S
Report | Print
Aug 26, 2023 -

O'Steen Volkswagen responded

Thank you so much for sharing your feedback and your 5-STAR review! -Mallory

August 25, 2023

The sales representative was awesome! Andrew was courteous, knew what he was talking about and show me the ins and outs of the new car that I was buying More

by dbernadine62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew S
Report | Print
Aug 26, 2023 -

O'Steen Volkswagen responded

Thank you so much for taking the time to leave us a review! We're thrilled to hear about your positive experience with O’Steen VW. Your kind words truly motivate us to keep delivering an exceptional experience! -Mallory

August 24, 2023

Easy no pressure sales experience. Trey was professional and easy to work with. Great customer service. More

by 4448Wolf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2023 -

O'Steen Volkswagen responded

Thank you for taking the time to leave us your wonderful review! -Mallory

August 24, 2023

O’Steen VW has been fantastic to deal with with both service and now purchasing. Justin made the buying experience smooth and stress free. Great experience! More

by jctheobald
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Saunders
Report | Print
Aug 26, 2023 -

O'Steen Volkswagen responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Our team works hard to provide excellent service, and we're glad it reflected in your visit. -Mallory

August 24, 2023

Marc Trice is an amazing consultant about all things Volkswagen! I will ask for him by name when I'm ready for my next VW. He is passionate about the VW experience and I trust his knowledge base about t More

by jim.lorenz84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Trice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Davidson
Report | Print
Aug 27, 2023 -

O'Steen Volkswagen responded

Thank you so much for your kind words about Marc! We're so glad to hear that he was able to make your experience smooth and enjoyable. He's a valued member of our team and we're lucky to have him. -Mallory

August 22, 2023

This was the best car buying experience I’ve ever had. Marc was great to work with. More

by rachelryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Trice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2023 -

O'Steen Volkswagen responded

Thank you so much for your kind words about Marc! We're so glad to hear that you had a great car-buying experience with us. Marc is a valued member of our team and we're lucky to have him. -Mallory

August 21, 2023

Excellent customer service! Friendly and knowledgeable staff. Will definitely do business with a O’Steen Volkswagen again! Thank you to Zara and Sam Fakhouri! More

by reneewith2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri, Zara Andrenyi
Report | Print
Aug 27, 2023 -

O'Steen Volkswagen responded

We're thrilled to hear that you had an excellent experience with our customer service. Zara and Sam Fakhouri are valuable members of our team, and we're delighted that they could assist you. We look forward to serving you again at O’Steen Volkswagen in the future. -Mallory

August 20, 2023

I appreciate the transparency and the professionalism received throughout the transaction. The team was able to stay in contact with me and was flexible in allowing me to test drive the vehicle. More

by Jarrelmw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrence R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Limbrick, Andrew S
Report | Print
Aug 27, 2023 -

O'Steen Volkswagen responded

Thank you for your feedback! We are glad to hear that our team was able to provide clear communication and flexibility, making your test drive experience smooth. If you have any more questions or need assistance in the future, feel free to reach out. Enjoy your new vehicle! -Mallory

August 19, 2023

Great customer service - attention to detail and able to answer all the questions - excellent experience More

by wdaron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Trice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2023 -

O'Steen Volkswagen responded

Thank you for taking the time to leave us a 5-STAR review! -Mallory

1
...
10
11
12
...
17