O'Steen Subaru of Valdosta

Made the process so laidback that they didn't bother disclosing to me that the car had a possibly significant issue that I'm having to take care of today--less than 48 hours after a sale. Mind you, I wa disclosing to me that the car had a possibly significant issue that I'm having to take care of today--less than 48 hours after a sale. Mind you, I was not purchasing a hobby car or super late model. It certainly wasn't a luxury vehicle either. Yet here I am figuring out how I'm going to pay for a possible engine issue because I bought a car as-is and no mechanical concerns were discussed with me. I thought I was at a "reputable" dealer, but this feels like I was working with a "buy here, pay here" lot. Worst decision I've EVER made. I can't believe that I trusted a dealership. They preyed on the fact that I wanted out of a lease and had less-than-desirable credit. I just expected to be treated like a person--not a sucker. More

There is a reason I’ve purchased 5 cars here…. .totally professional and informed…..thank you Jordan and Landon for your help in ordering and delivering my 2022 Subaru Forester Touring without a hi .totally professional and informed…..thank you Jordan and Landon for your help in ordering and delivering my 2022 Subaru Forester Touring without a hitch …..this dealership is perfection! More

The Service Department will never return phone calls. Do not send appointment notices and is understaffed with service technicians. In addition, it takes too long to get parts in for repairs and they a Do not send appointment notices and is understaffed with service technicians. In addition, it takes too long to get parts in for repairs and they are not on time for appointments to service your car. More

Ben and the rest of the guys in service are the best. So professional and helpful. When they do work on my WRX I know it’s done right. So professional and helpful. When they do work on my WRX I know it’s done right. More

I recently bought a 2019 Subaru Forester from them and Sebastian was fantastic! He was able to get my payments down to where I was comfortable and was a joy to buy from! Best experience I’ve ever had from Sebastian was fantastic! He was able to get my payments down to where I was comfortable and was a joy to buy from! Best experience I’ve ever had from a dealership!! More

My car-buying experience was super easy and low-pressure. Landon didn’t try to pressure me to buy or try to sell me something I didn’t need. He was incredibly knowledgeable, personable, and just a pleasure t Landon didn’t try to pressure me to buy or try to sell me something I didn’t need. He was incredibly knowledgeable, personable, and just a pleasure to deal with. And Will in the finance department had everything set up and ready to go for me, answered any and all questions I had, and got me out of the door with my new car in no time at all. Highly recommend this dealership and especially these two reps. More

Great experience in O'Steen Subaru of Valdosta. The price of their vehicles are high, but the customer service is great. Thought we did not end up buying cars from them, but they are extremely helpful all th of their vehicles are high, but the customer service is great. Thought we did not end up buying cars from them, but they are extremely helpful all the way. Special thanks to BDC coordinator Lauren Ahrens, she was very kind and trying to find the best car to meet our budget. Big thanks to the sales manager Chris Sweat to get us a good deal. Unfortunately we could not have a deal but overall a perfect place to buy cars from. Definitely recommend! More

Sabastian and JRWilloughby made my experience awesome buying a car. Treated me great and with respect! I would not hesitate to buy from them again! buying a car. Treated me great and with respect! I would not hesitate to buy from them again! More

Service worth the drive! I found THE car I wanted 400 miles from home at O’Steen Subaru - a Certified Pre-Owned Crosstrek Limited in (hard-to-find) Cool Gray Khaki. Fortunatel I found THE car I wanted 400 miles from home at O’Steen Subaru - a Certified Pre-Owned Crosstrek Limited in (hard-to-find) Cool Gray Khaki. Fortunately, I had Paula on my side - I can’t count all the emails and calls we exchanged but she was responsive and friendly. My local cousins came by and checked out the car for me - Sebastian welcomed them and answered all their questions. He was also our Sales contact when we finally were able to drive up and get the car this past weekend. They had me in and out quickly, even installing an accessory I requested that same morning. Thanks to Paula, Sebastian, JR and Will for making it happen! Getting exactly what I wanted made that long trip home worth it! More