O'Rielly Chevrolet
Tucson, AZ
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I had an appt for an oil change/tire rotation. They saw me immediately, got my service done in an hour. I was a happy camper!! PS- I liked it better when u gave me a free drink or piece of fruit They saw me immediately, got my service done in an hour. I was a happy camper!! PS- I liked it better when u gave me a free drink or piece of fruit from snack bar. More
We all know that dealers can be shady, well this one is no exception. Most manufacturers have made it clear that if dealers add a markup on new vehicles they will risk the consequences from the manufactur no exception. Most manufacturers have made it clear that if dealers add a markup on new vehicles they will risk the consequences from the manufacturer (GM). Well this shady dealer is trying to hide those markups on charging for tint, clear shield and pulse brake light. If you are not familiar with buying a new car these fees may seem normal, trust me they are not. Needless to say I have opted to take my business elsewhere and work with a dealer that is honest and not trying to take advantage of the low inventory. O’Reilly apparently has forgotten that doing right by a customer can earn you a lifetime of business. More
They sold me my first new truck in 2005. ..Silverado 1500. I've put over 350,000 miles on the truck. Looking to keep as work truck after some transmission work. Was time for new truck so I ..Silverado 1500. I've put over 350,000 miles on the truck. Looking to keep as work truck after some transmission work. Was time for new truck so I went to the dealership and was able to buy a 2022 Colorado. The customer service was great and it has been an enjoyable experience thus far. More
Had a complex repair done on my 2010 Chevy Traverse ( Had a complex repair done on my 2010 Chevy Traverse ( Internal Timing Chain) replaced. The scheduling and repair process was easy and great. Re Had a complex repair done on my 2010 Chevy Traverse ( Internal Timing Chain) replaced. The scheduling and repair process was easy and great. Repairs were performed to my satisfaction. Mechanical Repair work was professional and of quality nature, especially for the difficult nature of this type repair. Thank you Service Team O'Rielly ! More
My wife and I bought a used Traverse from here and were given top notch service from Alyssa, after having the Traverse for 1 week the transmission started to slip but, to make a long story short O’rielly t given top notch service from Alyssa, after having the Traverse for 1 week the transmission started to slip but, to make a long story short O’rielly took care of everything including the $4000 bill. We will definitely be buying our next vehicle from O’rielly. More
It was actually Collision Dept. Driver's rear work. They didn't check all the lights as they said they did and now I have to bring it back. Front drivers running light, rear drivers backup light, Tire Moni didn't check all the lights as they said they did and now I have to bring it back. Front drivers running light, rear drivers backup light, Tire Monitoring system problem and a weird electrical issue that blinks my dash. Obviously there are electrical issues after the accident but I was told they would pay attention to that. They have worked on this vehicle in the past and have done a good job. I do not know why they fell down on this job. Communication during job was good, after I took delivery and the other problems I found after I got home, it was very tough to get them to return a call. Ended up having to call Progressive agent to get them to schedule an appt. More