O'Rielly Chevrolet
Tucson, AZ
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I made an appointment to have my trailer brake system checked a week ago. I showed up on time for my appointment and had to wait more than 20 min before I was even greeted. All this waiting just to be checked a week ago. I showed up on time for my appointment and had to wait more than 20 min before I was even greeted. All this waiting just to be told they don't have time to help me. I made an appointment for this. xxx is wrong with you people and by people I mean Ray. I will never bring any of my vehicles to you again. #xxxx poor service. #No back bone. #Lazy. #fired. #trash. More
Service on my vehicle took several days to diagnois and complete. Other than the time, everything else was fine. I live too far from the dealership to use their shuttle service, so my wife has to pick me complete. Other than the time, everything else was fine. I live too far from the dealership to use their shuttle service, so my wife has to pick me up and drop me off when my vehicle is left at the dealership for servicing. More
I took my Tahoe in to Orielly Chevrolet to have new remote fobs integrated. Joey, the customer service rep was absolutely terrific. Instead of having me wait 3 or more hours, Joey brought the technicia remote fobs integrated. Joey, the customer service rep was absolutely terrific. Instead of having me wait 3 or more hours, Joey brought the technician out to my vehicle in line, aligned the remotes without charge, and sent me on my way. I have used Orielly Chevrolet several times and have had good service from them, including the parts department, since I work on my own vehicles when possible. More
Overpriced estimate. I went because my exhaust was making weird noise. I was not told specifically my exhaust manifold was cracked ( I had to go to another mechanic to fi I went because my exhaust was making weird noise. I was not told specifically my exhaust manifold was cracked ( I had to go to another mechanic to find out). Instead I was given a list that did include the exhaust manifold but other stuff totaling 3,000 dollars. So long story short my issue was not resolved with you guys. Not happy with service will not return More
They had my car for 3 weeks to replace turbo. I had to call them to get updates instead of them contacting me. When I got my car back, 4 days later check engine light came on and I took back. The I had to call them to get updates instead of them contacting me. When I got my car back, 4 days later check engine light came on and I took back. They then had car for another week and told me they didn't see anything wrong and check engine light was not on. After picking up my car, 4 days later check engine light is back on again. Now I will be taking my car elsewhere to get it fixed. Just an FYI, I have spent $3200 at this dealership in the last 3 months. You would think they would treat me better. More
I wanted to especially write this now bc we are in process of buying a cheap car off of a small lot and the difference is night and day. EVERYONE! At OReilly was so friendly, polite, efficient and pro process of buying a cheap car off of a small lot and the difference is night and day. EVERYONE! At OReilly was so friendly, polite, efficient and professional!! Wow what a difference! I really wish they had, had the car we wanted now. Thank you again for previous experience!!! More