O'Neil Buick GMC
Warminster, PA
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Deceptive or Incompetent I found a truck I was interested in: a 2016 GMC Sierra 2500HD with a service body. I was in touch with the dealer for about a week, when I noticed t I found a truck I was interested in: a 2016 GMC Sierra 2500HD with a service body. I was in touch with the dealer for about a week, when I noticed that new dealer incentives made the price of the truck very attractive. I sent another email to Amanda Duffy, who supposedly verified the price and asked me to come in as some rebates were to expire the following business day. I came in that same day, spent a couple of hours checking out the truck (and waiting), just to find out that the price of the truck is actually $8,000 more than advertised or verified. Their contention is that the price of the truck was correct, they just "forgot" to include the "upfitter" of the regular bed to service body. They would not honor the advertised price and declined to accept the responsibility for their omission and misrepresentations. Very disappointed. Will not shop there again. Beware...just because you verify the price does not guarantee that this would be the actual price of your new vehicle. Deceptive or incompetent....either way, I will not shop here again. More
Beware of deciet BEWARE! I bought a 2015 GMC Sierra Denali HD with the duramax at a reasonable price. Then it all went down hill from there! Don't ever buy a car fr BEWARE! I bought a 2015 GMC Sierra Denali HD with the duramax at a reasonable price. Then it all went down hill from there! Don't ever buy a car from or use the service department of this dealership! They are xxxx and deceive and rob you every chance they get. They can't even do the required maintenance from GMC properly. They never filled my DEF fluid up when I bought it or any time I brought it in for service. They took it upon themselves to change my oil at 2000 and 4000 miles just so they could charge GMC for the service even though I didn't need it and only needed the exhaust fluid they never filled to begin with! In doing this they used up my free oil changes for two years in 14 months. Gmc and be owner of this dealership will be receiving nasty emails pointing this out to them also. If I could they would receive a negative star review. More
Best Ever I purchased a 2014 Malibu,The Salesman Ben Shoolin Was so nice and Knowledgeable. He explained everything about the vehicle.He really made it a pleas I purchased a 2014 Malibu,The Salesman Ben Shoolin Was so nice and Knowledgeable. He explained everything about the vehicle.He really made it a pleasant experience.I must say Mr Shoolin and the staff at O'neil really make you feel welcome.I can't stop telling People what a amazing Dealership. I definitely would recommend O'neil bUICK GMC More
Looking for a new car....Go to O'Neil Buick GMC! I haven't shopped for a new car in years but it got to the point that I needed a car but couldn't afford to pay much. I went to a few different deale I haven't shopped for a new car in years but it got to the point that I needed a car but couldn't afford to pay much. I went to a few different dealerships and wasn't that impressed. When I gave them my budget it didn't seem like they could be in my range and I was becoming very discouraged. My last stop of the day was O'Neil Buick GMC and the atmosphere and experience there was truly amazing! We were greeted with nothing but smiling faces and it made you feel welcome. I was introduced to Frank Raisman and he was an excellent salesman, not pushy in the least bit. He listened to my story and understood exactly what I could afford. Frank, Joe and Kevin all made it possible for me and my daughter to finally afford a brand new car, and we couldn't be happier! Frank is extremely informative and went over every single feature of my new 2016 Terrain. He introduced me to practically the whole staff and you can tell they are like a big family there. I really have nothing negative to say about my experience! So if you are ever in need of a new car, you really need to check out O'Neil Buick GMC, you won't be disappointed! More
Amazing I bought my wife her first new car and she couldn't have been happier. Our salesman was Keith Southard and he was fantastic . Everyone there had a smi I bought my wife her first new car and she couldn't have been happier. Our salesman was Keith Southard and he was fantastic . Everyone there had a smile on their face, even the customers. The process was pain free and quick. We had an appointment and everything was ready for us when we arrived, what a joy. I would defiantly recommend this dealership for your next new vehicle. Thank You Very Much More
Get your GMC from O'neil GMC Buick O'Neil dealership team was the finest dealership I've done business with. They greeted us at the door, had our name on a chalk board welcoming us and O'Neil dealership team was the finest dealership I've done business with. They greeted us at the door, had our name on a chalk board welcoming us and we're excellent in serving our needs. Been to all types of dealers for other cars in past (i.e. Honda, Hyundai, Jeep, Dodge) None compare to O'neil. More
Excellent Overall Experience Frank Raisman was excellent in all categories. Answered all our questions, did a nice vehicle presentation and conducted a great demo ride. We took Frank Raisman was excellent in all categories. Answered all our questions, did a nice vehicle presentation and conducted a great demo ride. We took several months to make our selection and Frank helped us sort through all the information available, never any pressure to close a sale. The dealership itself had a warm, friendly atmosphere, everything professional, but with enthusiasm and spirit. We are happy, would recommend anyone needing a vehicle to visit O'Neil Buick/GMC. More
Excellent experience Ben Shoolin was exceptional with knowledge and care about me and my purchase. He took a fabulous amount of time and concern. It was a terrific experie Ben Shoolin was exceptional with knowledge and care about me and my purchase. He took a fabulous amount of time and concern. It was a terrific experience. I love my new Regal! More
Pleasurable Car Shopping Experience. My experiene with O'Neil was the most pleasant out of any dealership I've ever been too. Everyone I came in contact with was extremely nice. Our sales My experiene with O'Neil was the most pleasant out of any dealership I've ever been too. Everyone I came in contact with was extremely nice. Our salesman, Ben Shoolin was a pleasure to work with. He was so down to earth, I felt like I knew him for years. He was very informative & knowledgable which helped make my decision easy. I would highly recommend O'Neil to my friends & family. More
Great Experience While having my Vibe serviced I wondered into the show room. Mike Cecconi asked if he could help. He was so knowledgeable about the car and answered a While having my Vibe serviced I wondered into the show room. Mike Cecconi asked if he could help. He was so knowledgeable about the car and answered all my questions. Needless to say, I am a proud 2015 Encore owner. Thank you Mike More