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O'Neil Buick GMC

Warminster, PA

not yet
rated
489 Reviews

869 Street Rd

Warminster, PA

18974

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Showing 489 reviews

November 19, 2018

Great service! Everyone was very helpful and accommodating , had to leave my car there overnight due to a snowstorm and they were very nice about it . Thank you! More

by GENNIFERC2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 19, 2018 -

O'Neil Buick GMC responded

Happy to help! Glad you got home safe.

November 19, 2018

O’Neal is excellent. The service department is so friendly and accommodating that I have such a positive attitude about the dealership that when my lease concludes I am al More

by MLABRASCA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department Manager
Nov 20, 2018 -

O'Neil Buick GMC responded

Thank you so much, we love your feedback!

November 19, 2018

Outstanding Our salesman was outstanding, he really spent time with my wife and I to determine what we were looking for and he delivered. This is the second vehic More

by CHARLESZICCARDI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Wardle, Kecin O'Neil, Dave Hogg, Mike o'neil
Nov 20, 2018 -

O'Neil Buick GMC responded

Welcome to the family!

November 19, 2018

Great Service! Thank You for your Great Service with my Buick Encore. Needed a passenger side mirror replaced. They got the mirror painted and installed it in no ti More

by frog768
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parts Nancy and Service check in was Phil
Nov 19, 2018 -

O'Neil Buick GMC responded

Thank you for the feedback!

November 17, 2018

Oil changes with a smile! I took my new car in for its first oil change, and since it’s such a simple operation I thought I would get the assembly-line treatment, with the leas More

by MORRISON.DS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheri Erhard
Nov 17, 2018 -

O'Neil Buick GMC responded

Great news!

November 15, 2018

Great Had a pleasant experience both in the phone and at the dealership. Got everything we wanted including a quick and smooth paperwork process! Would rec More

by donoso.tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank, Mike
Nov 16, 2018 -

O'Neil Buick GMC responded

Glad to hear it, thank you!

November 15, 2018

Everyone was friendly, courteous and informative! Nice people, loved having my car washed! Showed me how to use auto start. Found leak in my coolant tank. Checked that it was heating properly. More

by JERRCHAP1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil
Nov 16, 2018 -

O'Neil Buick GMC responded

Happy to help!

November 15, 2018

Certified Pre-Owned was not presented well We purchased a 2015 Tahoe from the certified pre-owned inventory. The paperwork took quite some time because the numbers for the extended warranty wer More

by z2850
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Manager
Nov 17, 2018 -

O'Neil Buick GMC responded

I am so sorry to hear about your dissatisfaction. We always work with our customers to resolve any concerns as quickly as we can. We showed you options in how we can approach taking care of these issues, some that we can fully cover, and some that would involve a cost to you. We want you to see resolutions from every angle and choose what is best for you. If you are in anyway still dissatisfied with your experience, reach out to us! We are here for you every step of the way.

November 14, 2018

quick and friendly very helpful and informative,. Patient and friendly service,. Nice waiting room. Kept me informed on the progress of thee work. Although they did not More

by ecurtin0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Duffy
November 14, 2018

Clear, concise, and friendly Having never purchased a car from a dealership before, I was unsure of what to expect. Frank Raisman spent several hours with Me to ensure I unders More

by Shane Gotwols
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Raisman
Nov 15, 2018 -

O'Neil Buick GMC responded

Thank you!

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