O'Neil Buick GMC
Warminster, PA
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Great service! Everyone was very helpful and accommodating , had to leave my car there overnight due to a snowstorm and they were very nice about it . Thank you! Everyone was very helpful and accommodating , had to leave my car there overnight due to a snowstorm and they were very nice about it . Thank you! More
O’Neal is excellent. The service department is so friendly and accommodating that I have such a positive attitude about the dealership that when my lease concludes I am al The service department is so friendly and accommodating that I have such a positive attitude about the dealership that when my lease concludes I am almost certain that I will be back to buy or lease another Buick or GMC vehicle. More
Outstanding Our salesman was outstanding, he really spent time with my wife and I to determine what we were looking for and he delivered. This is the second vehic Our salesman was outstanding, he really spent time with my wife and I to determine what we were looking for and he delivered. This is the second vehicle I have purchased from this dealership and this salesperson. I do not hesitate to recommend this dealership and especially our salesman. Thanks for treating us like part of you family. More
Great Service! Thank You for your Great Service with my Buick Encore. Needed a passenger side mirror replaced. They got the mirror painted and installed it in no ti Thank You for your Great Service with my Buick Encore. Needed a passenger side mirror replaced. They got the mirror painted and installed it in no time. More
Oil changes with a smile! I took my new car in for its first oil change, and since it’s such a simple operation I thought I would get the assembly-line treatment, with the leas I took my new car in for its first oil change, and since it’s such a simple operation I thought I would get the assembly-line treatment, with the least experienced person doing the work. Instead, I was greeted at the door by a smiling service advisor (hi Cheri!), who got me set up for the oil change, suggested a tire rotation to get ready for Winter, and then escorted me to the lounge for coffee while I waited. It only took a few minutes until I was back on the road. Great job...as usual! More
Great Had a pleasant experience both in the phone and at the dealership. Got everything we wanted including a quick and smooth paperwork process! Would rec Had a pleasant experience both in the phone and at the dealership. Got everything we wanted including a quick and smooth paperwork process! Would recommend! More
Everyone was friendly, courteous and informative! Nice people, loved having my car washed! Showed me how to use auto start. Found leak in my coolant tank. Checked that it was heating properly. Nice people, loved having my car washed! Showed me how to use auto start. Found leak in my coolant tank. Checked that it was heating properly. More
Certified Pre-Owned was not presented well We purchased a 2015 Tahoe from the certified pre-owned inventory. The paperwork took quite some time because the numbers for the extended warranty wer We purchased a 2015 Tahoe from the certified pre-owned inventory. The paperwork took quite some time because the numbers for the extended warranty were presented incorrectly and it ended up costing much more than what was initially presented. Ended up canceling the extended warranty due to the high cost and just going with the standard warranty offered on certified pre owned vehicle. After receiving the vehicle and getting home (rainy night) I noticed a loud hissing sound from the front tire, there was a large plug in the tire and it was leaking very bad (PSI was also 60 on just that tire). Seemed they filled it up to hold some air for a few days. The tires on the vehicle had decent tread depth but were a low cost brand tire. Also noticed the alignment on the vehicle was off, there were two missing interior pieces on the inside, and the vehicle had some bad dings that should have been repaired. The dealer offered to fix the tire and then offered no incentives to replace with OEM quality tires. (Even charged install cost after we just bought a vehicle from them). They are fixing the dings as well. Overall, when buying a certified pre-owned do your own inspection thoroughly and ask to see their list - it really seemed like a technician just went down the list and checked it all of since the vehicle was very clean without inspecting properly. Just felt they could have done a much better job handling the situation. More
quick and friendly very helpful and informative,. Patient and friendly service,. Nice waiting room. Kept me informed on the progress of thee work. Although they did not very helpful and informative,. Patient and friendly service,. Nice waiting room. Kept me informed on the progress of thee work. Although they did not have the part they needed for the repair they scheduled me first thing the next day. More
Clear, concise, and friendly Having never purchased a car from a dealership before, I was unsure of what to expect. Frank Raisman spent several hours with Me to ensure I unders Having never purchased a car from a dealership before, I was unsure of what to expect. Frank Raisman spent several hours with Me to ensure I understood exactly what I was purchasing, from the vehicles which were in my price range, to all of the different warranty packages that could come along with them. He presented Me with a myriad of options, and worked with Me to narrow them down until We found was best for Me. A+ More