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O'Neil Buick GMC

Warminster, PA

not yet
rated
489 Reviews

869 Street Rd

Warminster, PA

18974

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Showing 489 reviews

January 01, 2019

Good work, stinky outcome The work was quick and thorough but when I got my car back it smelled like cigarette smoke. I am a non-smoker and no one I have in my car smokes, so More

by RCAMPMAN2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Duffy
Jan 04, 2019 -

O'Neil Buick GMC responded

I'm so sorry to hear of your concern. At times, the car wash can cause an odor in the vehicle, it is temporary and we apologize for any inconvenience.

January 01, 2019

Quality service The service team and mechanics are knowledgeable and always get you in and out in a timely manner. I would highly recommend them to everyone More

by rwolk1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Hogg, Tom Wardle, Amanda Duffy
Jan 04, 2019 -

O'Neil Buick GMC responded

Thank you!

January 01, 2019

Everyone looks to greet an d help I got there was greeted took no time to get set up for service the shuttle driver for a ride to Horsham they called to tell me what zi needed for insp More

by MATREFHOC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writer shuttle driver cashier sevice manger
January 01, 2019

Poor Communication/Rude So I brought my car there and wAs sure that what was wrong with it should be covered under my powertrain. They made me feel like it was my fault, that More

by Mtsindoni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I was forced to select Amanda I don’t know who that is, Amanda Duffy
Jan 04, 2019 -

O'Neil Buick GMC responded

Your feedback is important and we will take it into account as we work to improve.

December 31, 2018

Horrible service everytime Always a negative experience. This time was tires not inflated after tire rotation and warning lights in car about pressure. Also 10 days past two More

by RAY.GALLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know their names
Jan 08, 2019 -

O'Neil Buick GMC responded

You are welcome in any time for free TPMS maintenance. Fluctuating temperatures this time of the year can cause the light to go on and off without needing attention, but we are always happy to check for you. The warranty coverage is dictated my time or mileage and unfortunately we are unable to make exceptions, although we are always happy to work with and will have our Service Manager reach out to you!

December 31, 2018

Smooth Transaction The team at O'Neil handled this transaction like the professionals they are. Everyone who worked on the deal was kind, courteous and helpful. No har More

by Eric M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katherine Lassen, Frank Raisman, Gerry Burke
December 29, 2018

Shuttle home Driver very pleasant,good driver. I preferred to use the shuttle rather than a loaner..On the following day my car was fixed and I was picked up and t More

by JERRCHAP1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg, Phil
December 28, 2018

Parts pricing Needed a light bulb for 2013 Buick enclave. Dealer pricing was $265 for a 2.5" in bulb. Found bulb at Advance auto supply for $165, and was told it More

by JOEBEN6239
Price
Recommend Dealer
Yes
Employees Worked With
NA
December 27, 2018

Leaky Tires and New Car Job was completed quickly and efficiently. Service staff was their usual courteous selves, returning my original call and quickly arranging an appoin More

by barbara_fanelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheri, Dave and Greg in Service .
December 27, 2018

low air pressure in tire . . . again! Overall i had good service. I was ale to make an appointment and they could take my car quickly. My tire was repaired quickly.. Courteous and effic More

by loglass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil
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