O'Neil Buick GMC
Warminster, PA
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Outstanding Service As always, the work was done in a reasonable time and in the quality to which I have been accustomed at O'Neil Buick GMC. As always, the work was done in a reasonable time and in the quality to which I have been accustomed at O'Neil Buick GMC. More
Would rate 4.5 stars if I could Fast service but communication could be improved on. The shuttle driver was very kind and went out of his way to avoid traffic. overall - they fixed m Fast service but communication could be improved on. The shuttle driver was very kind and went out of his way to avoid traffic. overall - they fixed my car within one day, but I didn’t know it until I called at the end of my day and then had to scramble to find a ride to the dealer since the shuttle driver ended his day at 4pm. More
Great experience. Outstanding products with highly professional staff who are extremely courteous and well knowledged about their product. Walt my sales associate ( for Outstanding products with highly professional staff who are extremely courteous and well knowledged about their product. Walt my sales associate ( for four years ) treats me more like family than a customer. Everyone there like Jeff or Gerry will assist you with any questions or problems you may have More
Great people and service Brought my vehicle in for an inspection and oil change. Found out while I was there that I had never printed out my registration when I renewed it. Ch Brought my vehicle in for an inspection and oil change. Found out while I was there that I had never printed out my registration when I renewed it. Cheri, my service rep, was great and said that the courtesy driver could take me to the auto tags place down the street, so that I could have a duplicate registration issued. This allowed me to have the inspection performed and not need to reschedule the appointment. More
Service Dave Hogg and staff have been outstanding, friendly and the care they have for customers shows. Top notch crew and facility. Would highly recommend th Dave Hogg and staff have been outstanding, friendly and the care they have for customers shows. Top notch crew and facility. Would highly recommend this outfit. More
Came for first checkup. Oil change, etc. Friendly people. Nice waiting area with tv, coffee and cookies. Made appointment, came in on time and promptly serviced. Nothing bad to say. All good. Friendly people. Nice waiting area with tv, coffee and cookies. Made appointment, came in on time and promptly serviced. Nothing bad to say. All good. More
Service Center We had our car about four weeks when we notices a knocking noise for the right, rear tire. My husband checked the tire and found nothing. We took our We had our car about four weeks when we notices a knocking noise for the right, rear tire. My husband checked the tire and found nothing. We took our car to the service center. Everyone we met was fantastic. The staff in the garage and the staff in the waiting room were polite and professional. The waiting area had coffee, tea, and fresh baked cookies. Another customer in the waiting room said how fancy it was. We waited about an hour and the service tech showed us the culprit. A nut that was buried deep in the tire. We received our car and were on our way in our noise free car. More
lease/ purchase Purchased my leased GMC from O'Neil despite leasing elsewhere. Other dealership said "buy from GMC" when I asked to purchase. No help at all. Purchased my leased GMC from O'Neil despite leasing elsewhere. Other dealership said "buy from GMC" when I asked to purchase. No help at all. More
Completely professional I am a returning customer and simply requested the make, model, and color of vehicle that I was wanting. O’Neil representatives confirmed my request I am a returning customer and simply requested the make, model, and color of vehicle that I was wanting. O’Neil representatives confirmed my request and secured a vehicle in 2 days. Seamless experience. More
Overcharge/ Try to get over the customers Is the second time that I got charged for service that I was not told or spoken about. The first time, I realized after I paid, this time, I noticed r Is the second time that I got charged for service that I was not told or spoken about. The first time, I realized after I paid, this time, I noticed right before, so After complained about it, it got removed. It feels like every time I come in, something is being planted to go wrong for the next service. I really Am starting to believe it. I’ve been having problems with my truck since the first year I bought it, which it was brand new car. More