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O'Neil Buick GMC
Warminster, PA
489 Reviews
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Showing 489 reviews
March 13, 2019
Always Takes Care of Me Cheri is my advisor and I only work with her. Trusting and honest and keeps her word! Always helpful! If she ever leaves for another dealership that’s Cheri is my advisor and I only work with her. Trusting and honest and keeps her word! Always helpful! If she ever leaves for another dealership that’s where I’m taking my truck! More
by bodysurf06
Verified CustomerEmployees Worked With
Cheri
March 13, 2019
New Lease Purchase Leases a Buick Encore. Mike Tahaney was very helpful and professional. Answered all my questions and made the process very smooth. Mike helped with th Leases a Buick Encore. Mike Tahaney was very helpful and professional. Answered all my questions and made the process very smooth. Mike helped with the financing and worked with me and my budget. More
by JMM1007
Employees Worked With
Mike Tahaney
March 12, 2019
Routine Servive and Bulb Repair Dealt with Phil at the service desk who was very professional and prompt. We dropped our truck off Sunday night and the oil change, tire rotation and Dealt with Phil at the service desk who was very professional and prompt. We dropped our truck off Sunday night and the oil change, tire rotation and light bulbs (exterior) were all complete by noon with no issues. More
by SHANEPLACEY
Employees Worked With
Phil, Ben, Cheri, Amanda Duffy
March 12, 2019
Love this Dealership and Frank!! Great job done by all. This dealer does a fantastic job in the way of service and sales. Everyone is so personable and I appreciate all the help tha Great job done by all. This dealer does a fantastic job in the way of service and sales. Everyone is so personable and I appreciate all the help that Frank Raisman gave to me. He is truly the reason I decided to buy here. He was fantastic with my Mom years ago and a couple of people from my church family. I couldn't imagine NOT coming here. More
by AWARE310
Employees Worked With
Frank Raiman, and the Finance person. Forgot his name.
March 11, 2019
Great service, thorough work I needed to get a range of items done, such as brakes, oil change, tires mounted, inspection, etc... Staff was courteous and professional. Would recom I needed to get a range of items done, such as brakes, oil change, tires mounted, inspection, etc... Staff was courteous and professional. Would recommend More
by CRISTINOF.CF
Employees Worked With
Amanda Duffy
March 11, 2019
Delayed part but service did great Took 4 weeks to get a part... but Chuck in service made it so much better! Great communication, very nice loaner and excellent service. Sounds like GM Took 4 weeks to get a part... but Chuck in service made it so much better! Great communication, very nice loaner and excellent service. Sounds like GM knew this part was a problem and kept the service Ctr and customer a bit in the dark. All worked out and I was able to continue life without interruption! Simply great service and thank you Chuck for everything! More
by MAFCRNP
Employees Worked With
Chuck
March 11, 2019
Bad experience, repeatedly lied to Noticed my tailgate on my 1 month old truck didn’t latch properly. Said they fixed it by adjusting the tonneau cover, even though I told them the prob Noticed my tailgate on my 1 month old truck didn’t latch properly. Said they fixed it by adjusting the tonneau cover, even though I told them the problem was there before the cover. Needless to say it wasn’t fixed, was told it wasn’t that big of a deal because it wasn’t that far off. Then they tried to charge me $63 even though it is brand new and they didn’t fix the issue. Was told to go to their body shop in Hatboro. So now I have to coordinate with the body shop, even though they thought that the dealership should have brought the truck down to be repaired. When I complained to my salesman I was told he went to the owner and service manager with my situation and that I would hear from them. Still waiting on that call..... More
by JRICHARDSON103
Employees Worked With
Chuck(service rep)
March 08, 2019
It was ok I've been coming here for 2 years now and everyone is very nice. The problem I have is that it takes an hr or more for a basic oil change. Way too lon I've been coming here for 2 years now and everyone is very nice. The problem I have is that it takes an hr or more for a basic oil change. Way too long. Even with an appt it takes an 1hr out longer. This last time I went the man did I need an oil cap that would cost 10 dollars. When I went to go pay it was 20 dollars. So that really made me upset for him to flat out lie. I gave them my coupon for 10 dollars off and they said he took it off already. I come with coupon every time so I guess he figured I didn't have one and made it believe that the cap was 10 by giving me a discount that I get anyway. That was completely unacceptable. More
by TILICIA29
Employees Worked With
Don't know the name, Amanda Duffy
March 07, 2019
Best car buying experience ever. Tom Wardle, was very friendly, knowledgeable, easy to talk to and got me the payment I wanted and a lovely color, not black or white. Tom Wardle, was very friendly, knowledgeable, easy to talk to and got me the payment I wanted and a lovely color, not black or white. More
by JPMCCOY8
Employees Worked With
Tom Wardle
March 07, 2019
New purchase of 2019 Savana Keith Southard was very nice, helpful, and informative. I would definitely will work with him again it was a pleasure. I would recommend to others. Keith Southard was very nice, helpful, and informative. I would definitely will work with him again it was a pleasure. I would recommend to others. More
by nguyen.kenny412
Employees Worked With
Keith Southard
