O'Meara Volkswagen - Service Center

It was a good experience they took care of everything in a t I was very pleased with the service I was greeted when I arrived in a timely manner they were very informative and friendly and kept me postedOn any I was very pleased with the service I was greeted when I arrived in a timely manner they were very informative and friendly and kept me postedOn any items that they discoveredWhich was a pollen filter that needed replacing entire service was done timely and correctly I will you return for future services More

Warranty repairs We were contacted about a warranty issue with the trunk springs. We were easily scheduled for this repair after our vacation. The work was performed q We were contacted about a warranty issue with the trunk springs. We were easily scheduled for this repair after our vacation. The work was performed quickly and the car was ready that same morning. Service was fast and friendly. The waiting area was extremely comfortable. More

Patient and responsive Dealt with Adam on my Jetta that had emissions issues. Unfortunately I had to use my extended warranty to repair my car. Adam handled the interactions Dealt with Adam on my Jetta that had emissions issues. Unfortunately I had to use my extended warranty to repair my car. Adam handled the interactions and was patient with me as I called to check on progress. Thanks to Adam everything turned out great b More

Oil Change Review I made an appointment and was received right on time. The work was done fast and efficently and the staff was great to work with.' The whole experie I made an appointment and was received right on time. The work was done fast and efficently and the staff was great to work with.' The whole experience was great and I highly recommend O'Meara. More

Awesome service! We just dropped our Jetta SportWagen off for its 40k mile service - Communication was great, and Tim honored his quote - even when a little more servi We just dropped our Jetta SportWagen off for its 40k mile service - Communication was great, and Tim honored his quote - even when a little more service was necessary. I highly recommend Tim and O'Meara's service department. More

Great Service! ! Tech always explains any needs my vehicle needs,I am highly confident in their service,honest tech's that explain the work! Satisfied!!!! ! Tech always explains any needs my vehicle needs,I am highly confident in their service,honest tech's that explain the work! Satisfied!!!! More

Routine Maintenance I have had my 2012 VW CC R-Line serviced here for the last 5 years. Customer service has always been excellent. Whether it is oil changes, or taking I have had my 2012 VW CC R-Line serviced here for the last 5 years. Customer service has always been excellent. Whether it is oil changes, or taking care of factory recalls. Work is done quickly within the timeframes estimated. I will continue to get my vehicle serviced at this location. More

Great Service Always satisfied with the service done for my car and the great customer service by your employees at the service desk. Adam is a gem. Always satisfied with the service done for my car and the great customer service by your employees at the service desk. Adam is a gem. More

Worst imaginable service ever We drove our Volkswagen Beetle (which we have only had 1 month with 19 thousand miles on it) from Phoenix AZ. Car ran beautifully. 2 days later on o We drove our Volkswagen Beetle (which we have only had 1 month with 19 thousand miles on it) from Phoenix AZ. Car ran beautifully. 2 days later on our way up to Blackhawk the check engine light came on and the car kinda sputtered. I called the closest dealership to our hotel which happened to be Omera Tim in service said to let the car sit overnight and it would probably reset itself. Probably altitude he gets these calls all the time. The next day the light was off and seem to be running great. Well 2 hours later it died on us and had to get towed to Omeara Volkswagen. Then the nightmare begins. They gave us a loaner car but not able to take it out of the state. Found out that the part that was broke was not available in the United States and no eta. We paid an extra 700 for hotel for 3 more nights and still no ETA. No more money for us to get another hotel no car to drive home just stuck in CO. I spoke with GM of dealership explaining our situation. Asked is we could get a renter car to drive home to Phoenix since all under warranty or if they would tow our car home since under warranty. Explained we are retired on s fixed income and had no more money. He said he understood but they were a independent company and they had no money to give us a rental to get home. He was very a condescending and arrogant. Every time I spoke he would speak over me. He pretty much stated do what you have to do. Unfortunately we had to pay another 800 to rent a uhaul and tow our car home ourselves. When we went to get the car they had it sitting out front with keys in it and did not even come out to help us hook the car up to the uhaul. I do not blame the dealership for our car breaking down but I do blame them for not helping us get s renter car they Volkswagen to get us home For the horrific attitude the GM had. We now are back home our car is in a wonderful dealership in AZ. They gave us a loaner vehicle until our car is fixed Not to Mention wonderful customer service. More