O'Meara Volkswagen - Service Center

Horrible and overcharged I could not have had worse experience. They had me bring my car in at 8 a.m. by 4:30 in the afternoon I finally got a phone call in regards to what wa I could not have had worse experience. They had me bring my car in at 8 a.m. by 4:30 in the afternoon I finally got a phone call in regards to what was wrong with my car. I had already planned on leaving it there overnight but needed to pick it up by 9. They'd informed me at 4:30 but they couldn't guarantee you'll be ready by 9 am. So ask them what time they finally got my car in after I dropped it off at 8 a.m. they told me 12:30. What's the purpose of having an appointment if there's really no timeframe. They almost would left me without a car for another day when I asked him specifically when I made the appointment. I was not offered a rental car only a shuttle to get home which still left me without a car going to work and coming home from work as well. Plus the charge that they charged me was absolutely ridiculous and not sufficient it all for the work done. I was way over charged. Unless it's something to do with any recalls I will be taking my car elsewhere from now on More

Battery issue My problem had immidiate attention. The problem, a weak battery was quickly replaced. The whole affair took 30 minites. In this context a questio My problem had immidiate attention. The problem, a weak battery was quickly replaced. The whole affair took 30 minites. In this context a question,- why can‘t a weak battery recharged? The battery was a few month old, a heavy duty model that draine because interior lights were left on overnight. Why do lights not turn off when ignitio is turned off? This also applies to the headlights. A feature that is standard pn most cars. More

Easy and professional Polite and very friendly staff! Picked up my car and they even had my seat back in the position it was when I left it there! Polite and very friendly staff! Picked up my car and they even had my seat back in the position it was when I left it there! More

VW CC Service Love this place! Attentive to my car, and its current and near future needs, and I never feel taken with unnecessary services. Definitely recommend O’ Love this place! Attentive to my car, and its current and near future needs, and I never feel taken with unnecessary services. Definitely recommend O’Meara! More

O’Meara Volkswagen O’Meara had fast friendly service, I would highly recommended them for your service needs.dropped off at 8 and the car was ready by 8:45. O’Meara had fast friendly service, I would highly recommended them for your service needs.dropped off at 8 and the car was ready by 8:45. More

As usual great service I had a noise coming from the suspension for my 2019 Atlas, David provide new a loaner for the time the car was in service, the issue was fixed, David I had a noise coming from the suspension for my 2019 Atlas, David provide new a loaner for the time the car was in service, the issue was fixed, David was very helpful More

Great Job! Went in for an oil change. Adam made me aware of some recall items, set me up with a loaner and got me out the door in 10 minutes. All services were p Went in for an oil change. Adam made me aware of some recall items, set me up with a loaner and got me out the door in 10 minutes. All services were performed and he communicated with me about the timeline. Returned the loaner, paid for the oil change and was back out in 10 minutes! Great job as usual. Thanks More

Really poor diagnostics Took my 2010 GTI to get diagnosed for multiple misfire after two days of diagnostics call the service department to get an update spoke to Tommy or T Took my 2010 GTI to get diagnosed for multiple misfire after two days of diagnostics call the service department to get an update spoke to Tommy or Tom he said he was only one working there and that he would give me an update and this was like around 10 didn’t hear back from them so I called around 250 and spoke with Tommy again he said he was busy didn’t have a chance that he’ll give me a call in 10 minutes for a Update this was on a Saturday never heard back from him call Monday morning and spoke to Dave trying to get an update for the car he said he would give me a call back Which he did and told me that my car I needed a crank case vent valve and a rear oxygen sensor and I said OK if that is going to fix my problem you can go ahead and fix it but he said we are not certain that’s the issue but It Needs it we are talking $900 and still not sure if that’s the issue, So I just told him I was gonna pick up my car he said the car wasn’t ready that he would give me a call 24 hours past and still No call so I went down to pick up my car he still trying to convince me to get the work done there so I just paid for my diagnostic fee park my car took off the boost tap for the boost gauge because I have been reading that that can cause an air leak so five minutes of me removing the boost app the rpm fluctuation goes away And no more multiple misfire and that’s why am certain that There was a bad diagnostic More

Quick service call I had an unfortunate failure of a pin used for operating a rear window. I called service rep Tim about possibly getting it soon. I had my Tiguan there I had an unfortunate failure of a pin used for operating a rear window. I called service rep Tim about possibly getting it soon. I had my Tiguan there in ten minutes and within ninety minutes I was out! Tim was all about servicing his client! I’ve brought my car in several times since moving into the area, very happy so far. My one small complaint is that this time, as usual, they had my car washed. Nice touch of customer service however when I got home I noticed white water stains all over the trim. Being a black car it took me a while to clean it off. Admittedly I’m rather picky and detail the car myself. No hard feelings, from now on I will ask my car not get washed. More