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O'Meara Volkswagen - Service Center

Westminster, CO

4.6
606 Reviews

606 Reviews of O'Meara Volkswagen - Service Center

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November 01, 2019

Again under estimated time needed/kept car. Last time, they didnt have the right part & couldn't get it in time, so I had to bring it back. This time they way underestimated the time it'd tak More

by LEEJMOSELEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Wright
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2019 -

O'Meara Volkswagen responded

We do apologize for your experience not being what you expected. This information has been sent to the service manager so that more accurate estimates can be given to waiting customers. Warm regards, O'Meara Volkswagen

October 28, 2019

Annual Setvice My Atlas was due for 1st annual Service and Inspection, scheduled online and waited in the lounge. Everything done less than 30min and I was send ba More

by tommy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Raines, JaNell Ishmael
Nov 01, 2019 -

O'Meara Volkswagen responded

We really appreciate you coming back to our service department! Looking forward to assisting you long into the future with all your transportation needs! Warm regards, O'Meara Volkswagen

October 24, 2019

My car place These guys from Adam to my tech guy are the best!! They are my only car place hands down! They were polite courteous, and fixed my car in a timely man More

by dimondgirl3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My tech guy
Oct 25, 2019 -

O'Meara Volkswagen responded

Thank you so much for the review! We really appreciate your business and look forward to assisting you long into the future with all your transportation needs! Warm regards, O'Meara Volkswagen

October 21, 2019

Great service I have been very happy with Omera VW services for several years now. I would highly recommend checking with Omera VW if you have a Volkswagen. More

by BORNHART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2019 -

O'Meara Volkswagen responded

Thank you so much for your review! We really appreciate you choosing to do business with us and we look forward to assisting you long into the future! Warm regards, O'Meara Volkswagen

October 21, 2019

Great experience! David Maldonado was absolutely wonderful to us. We had a lot of questions that he was able to answer and helped us out with the cost of how much our r More

by MIKALASOUVA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Maldonado
Oct 24, 2019 -

O'Meara Volkswagen responded

Thank you for your review! We really appreciate your business and look forward to assisting you again in the future. Warm regards, O'Meara Volkswagen

October 18, 2019

Very unhelpful. Refused to work on my car after a certain time but were more than happy to charge me out the xxx for it. They fixed the issue with the car that I aske More

by ALEC.M.MOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Wright
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2019 -

O'Meara Volkswagen responded

It appears that your vehicle was towed in and per your request, we repaired the banjo fitting for your turbo. The only charges were what we quoted up front and were approved by you. Once we tried starting your car, it would not stay running so we quoted an additional diagnosis fee. We pulled codes for the throttle body, because all the wires to the throttle body were spliced and there have been several modifications on the car we were hesitant to perform and charge you for that repair. Our technicians are factory trained and here at the dealership we try to stay within factory spec’s other than APR Tuning and parts. Due to all this, we did not charge the diagnosis fee, just the original quote for the banjo fitting repair. We apologize that your visit wasn't what you expected, we simply cannot work on your vehicle with the confidence that we would have on a completely stock vehicle. Warm regards, O'Meara Volkswagen

October 17, 2019

Great service, well taken care of From the first phone call to pickup, great service, well taken care of, great communication. We're new to town, warranty work from out of state dealer More

by LEEJMOSELEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Cannon
October 15, 2019

80,000 mile service Typical 80,000 mile service on my 2014 Passat TDI. Great job in going over extra items and covering all concerns I ha e with my car. More

by dreadio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2019 -

O'Meara Volkswagen responded

Thank you so much for the kind words and letting us know about your experience. Looking forward to the next time you are in to make that experience just as good or better! Warm regards, O'Meara Volkswagen

October 14, 2019

More than satisfied I forget what good customer service is until it’s time to schedule service for my car. The staff here is so friendly and go above and beyond to take c More

by mandilerma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2019 -

O'Meara Volkswagen responded

So happy to hear about your experience. Thank you so much! We look forward to the next time you need service so we can show you again how important you are to our business! Warm regards, O'Meara Volkswagen

October 10, 2019

30,000 mile service Good fast service. Small issue with brake fluid sensor after service completed, so I had to come back. However, they fixed it immediately without wait More

by TOMMY31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 10, 2019 -

O'Meara Volkswagen responded

We apologize for the hiccup, thank you for allowing us to fix the issue and that it was done so to your satisfaction! We enjoy having you as a customer and look forward to assisting you long into the future with all your transportation needs! Warm regards, O'Meara Volkswagen

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