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O'Meara Volkswagen - Service Center

Westminster, CO

4.6
606 Reviews

606 Reviews of O'Meara Volkswagen - Service Center

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April 12, 2022

Service done on time and as expected. Technicians were knowledgeable and respectful. Kept me informed on how service was being done. More

by cordleyralph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

O'Meara Volkswagen responded

Thank you for taking the time to share your feedback with us, Ralph. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 10, 2022

Love that they are respectful, considerate and do a GREAT job!! Always visit with the mechanic and get a report and ask my questions. Thank you!! More

by D.FITZSIMMONS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heath Hafenstine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic Derek is fantastic!
Apr 11, 2022 -

O'Meara Volkswagen responded

We appreciate your business and our team looks forward to serving you again soon!

March 29, 2022

Excellent service. I’ve never had an issue or complaint. They are always on time and willing to work with me on my needs. More

by gfelicianojr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Wright
4.0
This rating includes all reviews, with more weight given to recent reviews.
Heath Hafenstine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

O'Meara Volkswagen responded

Thank you for choosing O'Meara Volkswagen, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 29, 2022

Terrible advise on our brakes. We were told after 3 times taking the car in the brakes were OK. Kept hearing a noise so took the car for a second point. Found out brakes were gone More

by LVANWORMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam Wright
1.0
This rating includes all reviews, with more weight given to recent reviews.
Heath Hafenstine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

O'Meara Volkswagen responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

March 26, 2022

Always receive great service from yearly checkups to flat tires whether my request is scheduled or as a drop in visit! More

by ELLENCOWAN06
Recommend Dealer
Yes
Employees Worked With
Vincent Paradise
Mar 28, 2022 -

O'Meara Volkswagen responded

Thanks for sharing your thoughts about your experience with O'Meara Volkswagen. We appreciate your business and hope to see you again soon!

March 23, 2022

Could work more communicating status of vehicle being serviced. We've been left in the cold not knowing if vehicle is being serviced and estimates on time to get it back. More

by BASSRIF15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Stern
3.0
This rating includes all reviews, with more weight given to recent reviews.
James Huett
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zak Itehad, Josh Bauers
Mar 24, 2022 -

O'Meara Volkswagen responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and reviews like your will help us improve the customer experience here at O'Meara Volkswagen. We apologize for the lack of communication and hope you will give us the opportunity to demonstrate that we can do better!

March 21, 2022

Robby in the service department was wonderful about communicating about our vehicle and taking care of our last-minute need. We received regular updates and an easy-to-follow and approve list of sugges More

by CARDSBYJILL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden Bartz
Mar 22, 2022 -

O'Meara Volkswagen responded

Thank you for your business and this review. We're happy to hear Robby was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 21, 2022

Adam provided great and quick service with very little notice on both occasions and got me back on the road More

by mpaulson1
Recommend Dealer
Yes
Employees Worked With
Adam Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Fox
Mar 22, 2022 -

O'Meara Volkswagen responded

Thank you for the kind words for Adam and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

March 20, 2022

The Service Department was Fantastic. They are Very professional and timely. This was a a great experience at O'meara Volkswagen is a 5 star experience! More

by ANTONIO_C_VILLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heath Hafenstine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

O'Meara Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Antonio, and we are thrilled that you found your experience with us to be a positive one at O'Meara Volkswagen. Please don't hesitate to reach out if you need anything else.

March 07, 2022

Work was done in a timely manner and the service clerk at the front desk was INCREDIBLY helpful with general questions. More

by Toran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heath Hafenstine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

O'Meara Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing O'Meara Volkswagen.

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